I really liked the 1000 GSM Hoodie, beautiful petroleum color, very thick, very soft in the inside and outside; I tried it on and it fits very well, long arms. I would recommend it if someone is l... See more
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Highest quality cut and sewn garments, handcrafted and sustainably made by textile artisans in Barcelona, Spain.
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Delivery is good, t shirts are a bit short but good cut and thick cotton. But the quality of set joggin/zip sweat... the hood is small and sewed wierd: it’s two layers of fabric that sewed quickly, it gives "bubbles", not laying straight on the back and doesnt give an impression of quality hood. The metal zipper is cheap, unpleasant to touch (the one that you have an impression to give you a micro cuts/clinging to you fingers). And the fabric of the zipper has different color than the garment. Gives the wibe like it was resewed by a granny that has chosen the closest color she could get in the general store. For quality items the zipper fabric is dyed in the same tone of the garment. Despite that i did my research beforehand about the brand I had hopes but i am dissapointed.

Reply from Velour Garments
Quality is top tier, in every detail. Customer support came through the one time I had an issue. Checkout process and site layout is good. Shipping is good too. Only small complaint is that discounts apply at checkout and you can’t see the discounted price before going to checkout.

Reply from Velour Garments
The quality of the garments is very pleasing, delivery coming from spain came almost without any damage which is impressive, definitely not the last purchase from this brand

Reply from Velour Garments
100% cotton and great quality, which you see rarely in todays market

Reply from Velour Garments
Happy with the size fit and quality of the garment

Reply from Velour Garments
The whole process was quicker than expected. Awesome quality and amazing customer service.

Reply from Velour Garments
Ordered products from this brand multiple times and never had any problems with them. The quality is always amazing for the price your paying, I’d definitely recommend this brand.

Reply from Velour Garments

Reply from Velour Garments

Reply from Velour Garments
I added the wrong shipping addy and they were able to correct quickly once I reached out. Got my item super quick too!

Reply from Velour Garments
Good customer service. The website itself can be an issue sometimes. The quality of the shirt is amazing. The sizes are a bit confusing and there are some items I wish would get restocked but other than that, amazing quality clothes

Reply from Velour Garments
Terrible! 3 times I recieved the wrong sweatpants after 2 time I would think the check the packaged but no. Also I didn’t recieved me refund of €18 return cost. Very sad and disappointing…

Reply from Velour Garments
Amazing company, you could really feel the quality so it's worth paying a little extra for it . We ordered there multiple times before and it worked out perfectly every time.

Reply from Velour Garments

Reply from Velour Garments
Good Quality for affordable price. Best Customer Service anyways!

Reply from Velour Garments

Reply from Velour Garments
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