this company is a bad idea. worst tour i have had in my life and they don't even know who ran the tour. they sell packages without any type of quality control nor knowing who ran the tour. submitted r... See more
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We arranged and paid $120 online for transportation and lei greeting upon arrival in Honolulu only to be met by a non-chalant female with a 8x11" handwritten sign bearing our name asking us what hotel... See more
A simple question: How is this company *still* in business? From misleading (I'm being kind) offers, to booking debacles, to horrible misadventures, to terrible customer service which makes refunds... See more
Booking a Hawaiian vacation on the Big Island I had no idea that Kona & Hilo are on the opposite sides of the island and several hours apart by car. I signed up for several tours that would have req... See more
Company details
Information provided by various external sources
VELTRA offers hundreds of tours and activities for travelers around the world. Experience everything countries of the world have to offer! Choose from sightseeing tours to spa escapes to interactive cultural programs and so much more. With new destinations added daily and an easy way to manage your fun, VELTRA is the only way to travel.
Contact info
Yaesu Center Bldg. 2F, 1-6-6 Yaesu, Chuo, 103-0028, Tokyo
- veltra.com
Hasn’t replied to negative reviews
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Website is clear and easy to use
Website is clear and easy to use. Activity I booked was arranged as agreed on website. Sent reminders to make sure I knew details of activities. Would recommend
Veltra is the place we usually get our …
Veltra is the place we usually get our activities, very trustworthy and you can always count on them. They may not be the best price out there but reasonable and a very reputable. Transaction is always smooth and so prompt when it comes to getting your confirmation. Keep up the good work Veltra! We would like to use you more and more. Thanks!
Excellent is the word right in time and …
Excellent is the word right in time and very polite clean van also great.
This is a very good site and I recomend …
This is a very good site and I recomend to all of my friends to check it before they travel!
Just perfect…
Everything was just perfec.t.Easy booking, good meal and spectacular show
Great genuine Company that we booked …
Great genuine Company that we booked from the UK for Japan and would recommend.
Very enjoyable trip to Amalfi
Our trip to Amalfi was very enjoyable. The veltra team of Francesca, tour guide, Maurice, our driver, and Elena, guide at Pompeii couldn't have been nicer or more competent. They made a packed day both fun and efficient. We appreciated the order of events, such that Pompeii was less crowded in the pm. The restaurant in Positano was excellent, and the driving was extraordinary. We were concerned about dizzying mountain roads, but the action and driving skill was so entertaining, we never noticed! Highly recommended.
We had a great experience on our veltra
We had a great experience on our veltra tour of the Lake Maggiore area.
We had great results from Veltra
We were not aware of this company and not sure we should book with them. But when we did,their communication with us was great and they followed up with everything we ordered. We recommend this company and use them on our next trip. Thank you to all the employees who helped us.
Owl Cafe' in Kyoto is a awesome place …
Owl Cafe' in Kyoto is a awesome place to have fun with owl, I will visit there again.
excellent service
Good selection and nice offers!
Very reliable agency
It is very easy to use. The site is very responsible, it had sent reminders few days before tour. I sent a question for n email and got a quick response. I was very pleased with its services.
The tours offered are wonderful
The tours offered are wonderful. The directions are clear. This is a good, solid tourist company. -- Karen O, Tallahassee, FL
Very serious and accurate in what they …
Very serious and accurate in what they say and do. Thanks a lot
Consistent and competitive
They have delivered consistently and have competitive pricing
Easy set up and convenient.
Great service
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