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Rated 1 out of 5 stars

this company is a bad idea. worst tour i have had in my life and they don't even know who ran the tour. they sell packages without any type of quality control nor knowing who ran the tour. submitted r... See more

Rated 2 out of 5 stars

We arranged and paid $120 online for transportation and lei greeting upon arrival in Honolulu only to be met by a non-chalant female with a 8x11" handwritten sign bearing our name asking us what hotel... See more

Rated 1 out of 5 stars

A simple question: How is this company *still* in business? From misleading (I'm being kind) offers, to booking debacles, to horrible misadventures, to terrible customer service which makes refunds... See more

Rated 5 out of 5 stars

Booking a Hawaiian vacation on the Big Island I had no idea that Kona & Hilo are on the opposite sides of the island and several hours apart by car. I signed up for several tours that would have req... See more

Company details

  1. Travel Agency

Information provided by various external sources

VELTRA offers hundreds of tours and activities for travelers around the world. Experience everything countries of the world have to offer! Choose from sightseeing tours to spa escapes to interactive cultural programs and so much more. With new destinations added daily and an easy way to manage your fun, VELTRA is the only way to travel.


Contact info

  • Yaesu Center Bldg. 2F, 1-6-6 Yaesu, Chuo, 103-0028, Tokyo

  • veltra.com

1.8

Poor

TrustScore 2 out of 5

814 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Japan

Veltra ...please book any excursions through them, they have a great team at ground level in Japan. Well worth the money.

January 2, 2019
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Rated 4 out of 5 stars

High Energy

Took my wife to the performance at the PARM. There weren't many other women in the audience but she didn't feel uncomfortable. We both agreed that this was the most fun we'd had and definitely a highlight of Tokyo. Three different groups and the performers were wonderful but it was the enthusiasm of the audience that really made the experience. It's very affordable and we will definitely go again. Not much English here but that's what makes it authentic. Wish I could understand the girls' lines though because they got great applause and laughs!

December 27, 2018
Unprompted review
Rated 4 out of 5 stars

Our experience

We had 2 different bookings with Veltra. One 5* and one a 0*.
However when we notified Veltra of our poor experience they handled it very well.
I would recommend booking with Veltra.

December 25, 2018
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Rated 5 out of 5 stars

Responsible company. Recommended!

Responsible company. Travel consultants respond to my concern quickly and coordinated with well with the company offering the Okinawa diving tour. I'm happy with their professionalism. They are able to provide satisfactory solutions to my problems. Recommended!

October 14, 2018
Unprompted review
Rated 5 out of 5 stars

day tour at mt. fuji

I had a wonderful experience joining the day tour at Mt. Fuji The day proceeded as scheduled and everything was well organised. The tour guide is cheerful and mindful of the guests.

September 29, 2018
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Rated 5 out of 5 stars

Small group experiences for the sophisticated travler.

If you enjoy private or small group experiences rather than a huge tour bus, VELTRA offers unusual experiences with excellent service, guides, planning and logistics. Wether it's a language help or you are looking for an authentic local experience you are sure to find something special. Lots of good information on the site for personal planing also. Our best tour in Kyoto (Dinner with a Maiko by the River) was booked through VELTRA

September 20, 2018
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Rated 5 out of 5 stars

Great tours well organised

Great tours well organised, good communication before you embark on the trip. Good choice of tours. Would use them again

September 20, 2018
Unprompted review
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