Venicci Reviews 

Had a fantastic experience at the baby fair. Grant was very informative and helpful. Good value for money.

Met Harry at the baby show at sandown, he is very knowledgeable, answer all our questions & helped us choose our pram.

Harry was incredible. He was knowledgable and hands on, showing us exactly how everything worked which was so important as a first time mum. The products are so versatile and easy to use

I was bought the upline SE in lava in 2024. Absolutely loved the pram. Unfortunately within 6 months of using it the coating on the frame and seat started to chip and crack. I contacted Venicci who arranged collection for it to be repaired and delivered back to me. This took about 4 days in total. Unfortunately the same things has happened again but worse this time. Again I’ve contacted them and within 12 hours they had responded (I emailed after 8pm and had a response the next morning) asking a few questions and have offered me a brand new travel system! The travel system is due to be delivered the next day and again they have arranged for collection of my old pram. Can not fault the customer service team and the service they have provided me with. Thank you

Dealt with Sacha Bennington. Was extremely fast and great service. Got the help I needed for a replacement clip.
5* would recommend

Dealt with Tristan, I had a problem with my chassis, they came and collected it & sent me a loan on saturday, got it returned to me on Tuesday fully fixed! Brillant customer service

Outstanding service from Sacha at Venice.Very prompt and detailed responses to our email enquiries and first class handling with the dispatch of our order when placed.Many thanks Sacha.

My wife and I are expecting our first child in August and what pram to choose felt so overwhelming! Fortunately we ran into Harry, who was able to show us the Upline2 and its functionalities (as well as how to put it up and down!) and the product is so easy to use and handles amazingly.

Absolutely love my Venicci pram for my newborn. I had issues with my carrycot and got in touch with Venicci to see if I could purchase a new one, Sacha was super friendly and a great help. She managed to sort me a new carrycot, free of charge, without any hassle at all. Very happy, thank you :)

I purchased the Venicci Upline 2 in Stone Beige in June of last year, i absolutley adore my travel system and all its accessories. There isn’t anything would change about it. I also get so many compliments on it. Recently one of the pram strap clips broke and I couldn’t find anywhere online to repurchase. I emailed Venicci for help and without hesitation or me asking they arranged for me to receive a replacement. I am so pleased as attaching the bag to the pram makes my life so much easier. Overall 10/10 for service and product.

Came to the baby show for the first time and Katie gave me an amazing customer service she gave me the best experience of purchasing a travel system and the beats advice will always recommend venicci. And will never forget this day within my pregnancy journey.

We met Katie at the Venicci stand at the babyshow. She was absolutely amazing because she took her time to show us the features of the Claro 2. She helped us test the pushchairs and talked thoroughly through the travel system set. She is an absolute asset to the venicci brand. As a first time mother I am soo greatful for her customer service.
Thank you soo much.

We dealt with James who was great. No pushy sales which I prefer. It was between the up line 2 and a Bugsboo fox 5 but this just seemed to work so much better and the price was a lot better too. Thanks to Gary too.

Attended the baby show today at Excel & purchased my pram with the help of Harry & Gary. both very willing to help and showed us everything we needed to know.

Katie was super helpful, honest and gave us great advice. She made our experience of buying a pram and car seat stress free and would definitely recommend !

Beautiful pram, bought the upline 2 in brownie. Gary took us through all the steps and was super helpful. Excited for the delivery

Thank you so much Katie and James for helping me find my perfect travel system! Such great advice, really listened to everything I had in mind.

Amazing service, so so happy and cannot wait to get it!!

Thank you

Lovely Customer experience helped me picked out my dream pushchair great staff so friendly and helpful made the experience so much better thank you

Very professional and helpful service with Tomaz! Managed to get everything sorted and ordered as we wanted!

Met Harry today at The Baby Show. His demonstrations were fantastic, was in no rush, took his time to explain everything. Excellent product, great price and can't wait to get it delivered! Thank you.