I had a fantastic experience with Grant and Tristan. They were both incredibly helpful, knowledgeable, and took the time to explain everything in detail. They gave me so much information and really... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The customer service at Venicci is second to none. I purchased a travel system and had a couple of minor issues. They replied within 24hours, collect and deliver the item without any problems or issue... See more
Company replied
Contacted Venicci as one of the straps broke on my pram that attaches my backpack. Excellent customer service, couldn’t be more helpful. Would definitely recommend this brand.
Company replied
Tristan has been amazing! We got the Venicci bundle from a retailer however the retailer had messed up our order. We reached out to Venicci directly and Tristan jumped on it immediately and sorted it... See more
Company details
Written by the company
- Simply Stylish -
Contact info
Unit 7 Brookfields Way, S63 5DL, Rotherham, United Kingdom
- service@venicci.co.uk
- venicci.co.uk
4.8
Excellent
714 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 2 weeks
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Absolutely fantastic Experience
Absolutely fantastic Experience, great show stand @ The Baby Show 2026!
Purchased @ the show! Great deals.Cheers.
March 8, 2026
Unprompted review
Reply from Venicci
Thank you so much for your review and for choosing Venicci.
Regards, Team Venicci
Wonderful experience
Wonderful experience, Harry was super helpful through all our questions.
March 8, 2026
Unprompted review
Reply from Venicci
Thank you so much for your review and the kind words towards our member of staff, I'll be sure to pass your feedback on.
Thank you for choosing Venicci.
Regards, Team Venicci
Thomas was phenomenal in guiding us…
Thomas was phenomenal in guiding us through the process.
March 8, 2026
Unprompted review
Reply from Venicci
Thank you so much for your review and the kind words towards our member of staff, I'll be sure to pass your feedback on. We hope it was super helpful in making the right choice for you and your little one.
Regards, Team Venicci
Very helpful and showed us all aspects
Very helpful and showed us all aspects
March 8, 2026
Unprompted review
Reply from Venicci
Thank you so much for your review.
Regards, Team Venicci
Fantastic customer service and…
Fantastic customer service and fantastic product! Highly recommend.
March 8, 2026
Unprompted review
Reply from Venicci
Thank you so much for your review and for choosing Venicci.
We may be biased but completely agree :-)
Regards, Team Venicci
Thomas
Thomas! Was very helpful, informative! Great customer service !
March 8, 2026
Unprompted review
Reply from Venicci
Thank you so much for your review and the kind words towards our member of staff, I'll be sure to pass your feedback on. We hope it was super helpful in making the right choice for you and your little one.
Regards, Team Venicci
Reply from Venicci
Thank you so much for your review and the kind words towards our member of staff, I'll be sure to pass your feedback on. We hope it was super helpful in making the right choice for you and your little one.
Regards, Team Venicci
Great experience
The staff at Venicci were really helpful at the baby show! So knowledgeable and Harry was very friendly.
March 8, 2026
Unprompted review
Reply from Venicci
Thank you so much for your review and the kind words towards our team, I'll be sure to pass your feedback on. We hope it was super helpful in making the right choice for you and your little one.
Regards, Team Venicci
Thomas and Peter were super helpful at…
Thomas and Peter were super helpful at the baby show! I can’t wait to use my new pram set
March 8, 2026
Unprompted review
Reply from Venicci
Thank you so much for your review and comments and for choosing Venicci.
Regards, Team Venicci
Katie was amazing
Katie was amazing! She showed us everything we could ever need to know on all of the units. Helped us come to a decision on the pram and bundle that would work best for us. She is a credit to the Venicci team!
March 8, 2026
Unprompted review
Reply from Venicci
Thank you so much for your review and the kind words towards our member of staff, we'll be sure to pass your feedback on.
We're thrilled you chose Venicci and are confident you'll enjoy using your pram for many years with your little one.
Regards, Team Venicci
Happy Customer!!
Happy Customer, Helped today by Katie, she was super helpful. Super friendly could not have spent more time with us. I was stuck between two strollers and she really helped to narrow it down. Showed me all the functions and reassured me that I was making the right choice for my lifestyle which is absolutely key. She is an absolute star and an asset to the Venicci team. Thank you Katie!!
March 8, 2026
Unprompted review
Reply from Venicci
Thank you so much for your review and the kind words towards our member of staff, we'll be sure to pass your feedback on.
We're thrilled you chose Venicci and are confident you'll enjoy using your pram for many years with your little one.
Regards, Team Venicci
Was served by Thomas at the baby excel…
Was served by Thomas at the baby excel event in London. He, alongside another memeber of staff was really helpful, friendly and accommodating.
March 8, 2026
Unprompted review
Reply from Venicci
Thank you so much for your review and the kind words towards our members of staff, I'll be sure to pass your feedback on.
We're thrilled you chose Venicci and are confident you'll enjoy using your pram for many years with your little one.
Regards, Team Venicci
Thank you
Harry was very helpful and helped us find our dream buggy. Thank you
March 8, 2026
Unprompted review
Reply from Venicci
Thank you so much for your review and the kind words towards our member of staff, we'll be sure to pass your feedback on.
We're thrilled you chose Venicci and are confident you'll enjoy using your pram for many years with your little one.
Regards, Team Venicci
Reply from Venicci
Thank you so much for your review, we so pleased you were happy with the service you received from us.
Regards, Team Venicci
Finally chose our dream pram!!
Harry was amazing! Very helpful and knowledgeable. Can’t thank them enough.
Finally chose our dream pram!!
March 8, 2026
Unprompted review
Reply from Venicci
Thank you so much for your review and the kind words towards our member of staff, we'll be sure to pass your feedback on.
We're thrilled you chose Venicci and are confident you'll enjoy using your pram for many years with your little one.
Regards, Team Venicci
Very helpful and friendly would…
Very helpful and friendly would definitely recommend to friends and family
March 8, 2026
Unprompted review
Reply from Venicci
Thank you so much for your review, we so pleased you were happy with the service you received from us.
Regards, Team Venicci
Very professional
Very professional , would highly recommend staff and Brand
March 8, 2026
Unprompted review
Reply from Venicci
Thank you so much for your review, we so pleased you were happy with the service you received from us.
Regards, Team Venicci
Visited the stand at the Baby Show
Visited the stand at the Baby Show, very informative and great products
March 8, 2026
Unprompted review
Reply from Venicci
Thank you so much for your review, we so pleased you were happy with the service you received from us.
Regards, Team Venicci
We had such a great experience with…
We had such a great experience with Katie at the Venicci stand during the Baby Show at the Excel. From the moment we started speaking with her, she was incredibly knowledgeable, enthusiastic, and genuinely passionate about the products she was demonstrating.
Katie took the time to walk us through the pram bundle in detail, clearly explaining all of the functions and features in a way that was easy to understand. She answered all of our questions with confidence and made sure we felt completely comfortable with our choice before purchasing.
What really stood out was how much she clearly enjoys her job – her enthusiasm was infectious and it made the whole experience feel relaxed and enjoyable rather than pressured. She’s exactly the kind of person you hope to meet when making an important purchase like this.
Thanks to Katie, we left feeling confident and excited about our pram bundle. We couldn’t recommend her more highly – Venicci are very lucky to have her!
March 7, 2026
Unprompted review
Reply from Venicci
Thank you so much for your review and the kind words towards our member of staff, we'll be sure to pass your feedback on.
We're thrilled you chose Venicci and are confident you'll enjoy using your pram for many years with your little one.
Regards, Team Venicci
I met Katie and of course Gary at the…
I met Katie and of course Gary at the Venicci stand at the London baby show. Katie couldn’t have been more helpful making my conversation and the whole experience personal to me. No question was too silly she made me feel comfortable and at ease with my purchase. I can’t wait to receive my pushchair thank you once again for your help it didn’t go unnoticed!
March 7, 2026
Unprompted review
Reply from Venicci
Thank you so much for your review and the kind words towards our members of staff, I'll be sure to pass your feedback on.
We're thrilled you chose Venicci and are confident you'll enjoy using your pram for many years with your little one.
Regards, Team Venicci
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