Venom Motorsports Canada Reviews 

Rod was quick to find my replacement part and get it to me as fast as possible. Love my mad dog trike

Great customer service got what I needed ASAP.

Rod has excellent customer service skills I appreciate his understanding and always going out the way to be courteous, helpful and tending to my needs right away it’s people like this that make situations like messing your bike up a little less painful.

Thank you for assisting with my parts order. You were friendly and asked the correct questions to help narrow our search. Keep up the awesome job!!!

Very easy to talk too and got the info I needed to get the job done thank you!

What made my experience great? The help. Told them what I had, they told me what they had and we kept in communication the whole time. Ill definitely deal with them again. Amazing work, keep it up.

The service from Rod was greatly appreciated. He was understanding and guided me through my process for parts.

Thank you Dave, he was very pleasant and helpful with every aspect of our conversation. Very satisfied customer

I just got a bike that was originally bought at venom and it didn’t have a key I didn’t know what to do. So I called support and Dave immediately walked me through what the steps I should take are and found the model of my bike with just a picture of it and told me how to get a new key. He was knowledgeable and helpful and figured my situation out quick. First experience with venom motorsports and it was great bike is beautiful too.

My husband and I bought a Venom x21 49cc bike last year. We recieved it very quickly and assembled for us which was fabulous!!
Recently I had some questions about parts and emailed them. Jo at Venom got back to me right away with answers and a video link helping me. I appreciate their quick customer service help received. Thank you Venom. The bike is also awesome and very easy to ride!!

Karen and Aris Kouveletsos

Was handed over to a new service guy rob r for my issue I've been having with my bike and we did a video call and he immediately figured what was wrong and we are getting it taken care of quickly hope to be back up and running in no time!

Friendly staff and knowledgeable

I purchased the Sportster 250 in 2022 and it was delivered in a crate (mostly assembled) to my doorstep in a reasonable amount of time. This motorcycle has been an experiment and I customized it to replicate a 1976 Honda CG125. It looks amazing with lots of chrome. I ride it almost every day and get compliments frequently. Even though the bike is made in China, the motor has been extremely reliable and upgrading the bike with custom parts has made it solid and fun to ride. Maintenance is very easy and affordable. I only had a couple issues due to vibration because of low gearing which I remedied and replaced the front and rear sprockets. I spent lots of time customizing and upgrading this bike yet I ride it more than my other big brand motorcycle. Venom customer service has been acceptable and reliable for my needs. Overall, I am satisfied with my purchase.

Venom sells other people's brands. They cannot vouch for every company. That being said. They sent a BRAND NEW MOTOR to me when my 400cc adventure bike motor started grinding. Rod in customer service is an unmatched professional. Everyone I dealt with was respectful and kind. They did not have to send an entire motor for another companies bike, BUT THEY DID. None of the big motorcycle companies would go that far. I am a lifelong customer. I will buy from Venom again WITHOUT HESITATION. They have your back. I see a lot of 1 star reviews. I HAD AN AMAZING EXPERIENCE. I trust them 100%. Please, if you do purchase a Chinese bike, know going in exactly what you are buying. Some brands are better than others. Do your research on the brand. Venom Motorsports is #1 in the business. I can't say enough good things about the people I've dealt with. It took a bit of time and patience, but nothing good comes easy. THANK YOU VENOM MOTORSPORTS. I'm a real guy, living in Florida and riding for Venom.

Bought a brand new e-grizzly never ran they couldn't get it working told me their policy wasn't to deliver a running machine but they would try to fix it it almost burned our house down three times while not even running now they say unfortunately it's out of warranty they're a bunch of Thieves

I purchased the Venom 22GT, and it arrived within a week. Assembly was minimal — just needed to attach the mirrors, handgrip ends, and windscreen. The battery also required combining the battery fluids since it can’t be shipped pre-charged.

Before starting it up, I double-checked all fluids, tightened every bolt and screw, and made sure the back seat was securely locked. Initially, the bike wouldn’t start right out of the crate, so I reached out to customer service and started an email exchange with Dom. He was extremely helpful, walking me through the diagnostic process, and there was also plenty of online material to reference.

At first, I suspected the electric choke (factory-set and capped at the adjustment screw), but after some trial and error, I realized the valves just needed a simple five-minute adjustment. While it was a bit frustrating that it didn’t start immediately, I appreciated the chance to learn more about my bike in the process.

The Venom 22GT is a great-looking starter bike — easy to ride, excellent value, and I’ve received plenty of compliments on its style. As an automatic, it’s a simple throttle-and-go experience. The only minor change I made was replacing the stock reflectors (which looked more like bicycle reflectors) with some aftermarket stickers that really enhance the look.

First off, I want to say the packaging was excellent! The red color is stunning, and the bike is incredibly easy to ride—perfect for beginners. Overall, an outstanding bike. I really appreciate the great service. LIFAN KPR 200 — get yourself one, you won’t be disappointed!

This bike is a complete waste of money. At just 315 miles the electrical system failed and the engine shut off while I was riding. That is not just frustrating it is dangerous. These bikes are unsafe and a serious risk to your health if you ride them. You will not get any value for the money you spend. Customer service is useless and they refuse to honor their own warranty even within the timeframe. Do not buy this bike.

This bike has been nothing but continuous problems since I got It. Troubles starting constantly. Got It fixed and had to pay for It 3 different times already and only owned It for 4 months. They sold me a faulty bike and of course no return policy so don’t bother spending your money here. It’s been nothing but a headache since I bought It. These people give out free bikes to influencers but won’t take a return on something they sold broken. They ask you to take down reviews if It gets fixed and now I’m back even worse. They also have stopped trying to help me with sending me parts I need even though there’s warranty on parts. Kenny their manager is very unprofessional. Not returning my calls, his emails say he has a family emergency yet I haven’t had any help from him for a month now since he promised getting me help from a local shop to fix my bike. When I call to ask to change my ticket to someone else that can help they give me excuses. Customer service has been no help as of lately. This company is fishy. I suggest everyone with bad experience from this company report them for selling bikes with issues from the very beginning. This company has given me the worst experience in owning my first bike. Don’t do It, this company is scamming people.

customer service is good and fast response from parts I have roma 50 with 5000kms on it with no issues except for the belt braking but it was an easy fix and remember venom pruducts are not that expensive,go buy brand names and you will pay more and not always get whta you pay for.