I placed an expensive order two weeks ago, my first time purchasing from this site. I haven't heard anything about it being dispatched since then (though they've sent me a ton of marketing emails). I'... See more
Company replied
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I placed an expensive order two weeks ago, my first time purchasing from this site. I haven't heard anything about it being dispatched since then (though they've sent me a ton of marketing emails). I'... See more
Company replied
Been waiting for something like this for years. It can be so hard to find amazing sustainable brands but having them all under one roof is great for discovering new ethical products and businesses. Ve... See more
I ordered some shoes. I got a dispatch tracking link for UPS but nearly 2 weeks went by and UPS showed as still waiting to receive the parcel. I contacted Veo and asked to cancel they said I couldn’t... See more
These glasses are horrible. Poorly made, break just by placing them on the counter. Total scam. 30 day policy is ridiculous.
Veo is the largest online shopping & lifestyle platform for sustainable products. A destination for conscious consumers, and a home to over 300+ unique, independent, and high-quality ethical brands across Fashion, Beauty, Health, Food, & Home. Veo is on a mission to make sustainable shopping easy and accessible: this means no greenwashing, and no fast fashion, and no products that are produced irresponsibly. We know it can be hard to find brands that tick all the boxes. That's where Veo comes in! We do all the hard work and research for you, bringing everything together in one place. We believe that sustainable living shouldn't mean compromising on quality, choice, or personal style, so at Veo we guarantee you'll never have to!
111 Piccadilly, Manchester, M1 2HY, Manchester, United Kingdom
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Hasn’t replied to negative reviews
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Amazing selection of products! Love the range of activewear available and I feel happy knowing I'm supporting independent and sustainable brands.
Wonderful customer services.
I've never had any arguement regarding products, issues or refunds.
They are always helpful and polite, where other companies make you fight for your right for refunds etc. I've dealt with so many companies who have resorted to gaslighting me, so it is really nice that Veo never behave in that manner.
Good quality products that I don't feel l guilty about buying, as I know they are thoughtfully produced.
Informative listings that help you make an informed decision on products.
I always judge a company, not on issues but rather on how those issues are dealt with. After all, issues can be arise at any company, but dealing with those issues appropriately shows what a great company Veo is.
Others could learn a lot from them.
The company was extremely fast in their processing and delivering. When I made contact with them their communication was also fast and they were more than helpful. I had a question about the colour of my product and they went above and beyond resolving this for me. I am grateful for this company, what they do for the planet and the animals and how kind they are to their customers!
Veo world have a great range of beautiful and ethically sourced goods. Their customer service is second to none.
What a fantastic site for sustainable items
Would highly recommend
A beautiful garment - really excellent quality - better than anything else I’ve seen online or in shops at great value. Arrived promptly and incredibly well packaged. Thank you

Reply from Veo.
Goods did not arrive. Courier tracking number did not register. Veo customer service sympathetic but did not succeed in getting stuff to me after seven days.

Reply from Veo.
From ordering to delivery took only 2 days. free delivery too. Excellent service.
Customer service is excellent, quick and helpful. However, my order was shipped late and only after I chased it up with Veo after two weeks from the purchase. The shoes were not very comfortable so I decided to return them, applied for a return online but didn't hear anything for a couple days about how to return the order so I had to chase this up again and found out returns are not free.
Sophie was really helpful when dealing with our return to Veo World. I only downrated this by one star as I had to chase a couple of times as I hadn't heard anything.

Reply from Veo.
I never received my order as Ethical Bedding were out of stock of the item I ordered but hadn’t notified Veo. The customer service from Veo was excellent though - they responded to my emails quickly and refunded me promptly. They sent me a voucher as an apology too so can’t fault Veo!
You helped me obtain a great purchase from Will's vegan store. You were prompt, efficient and trouble free.
I had occasion to contact customer service because of a problem with a purchase and found them to be quick to respond and extremely help.
Having had bad experiences with other companies it made a huge difference to deal with Danielle who went out of her way to provide a solution.
Easy to deal with. Clear buying process. Quality goods!
Prompt communication and a neasy working returns procedure.
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