Unfortunately I found my car quite far away. Fortunately from first call to the last glimpse in my rearview mirror everything went smoothly. There were a few bumps on the way caused by myself,... See more
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I bought my car from Honda Mansfield. Lala was very supportive and genuinely tried her best to sort everything I asked for—she was welcoming and lovely throughout the process. However, I expected bi... See more
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We were invited by Beth to visit Honda’s Used Car Event. We made the appointment with Beth just having the intention of looking, as we’re were considering an upgrade next April 2026. Beth was open... See more
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My wife and I have over the years have had many contacts with business and people. However, we can honestly say that we have never dealt with anybody more helpful and supportive than Kevin Wong... See more
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Company details
About Vertu Motors - Honda Mansfield
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Sovereign Way, NG18 4LQ, Mansfield, Nottinghamshire, United Kingdom
- 0344 659 9278
4.9
Excellent
118 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Excellent Experience with Vertu Honda Mansfield
We recently bought our new Honda Jazz from Vertu Honda, Mansfield and couldn’t be happier with the overall experience.
From the moment we walked in, Oliver looked after us brilliantly. He was friendly, knowledgeable and genuinely helpful throughout the whole process. Nothing was too much trouble, and he took the time to explain everything clearly and make sure we were comfortable at every stage. It never felt pressured — just honest, professional service.
A big thank you as well to his manager, Zach, who was equally supportive and helpful. There was a slight hiccup along the way, but both Oliver and Zach handled it quickly and professionally. They kept us fully informed, sorted everything out, and in the end everything turned out perfectly.
We’re absolutely delighted with our new Honda Jazz and really appreciate the excellent customer service we received. We wouldn’t hesitate to recommend Vertu Honda, Mansfield to anyone looking for a new car.
Thank you again!
February 7, 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Hi Jon
Thank you for taking the time to share such a thoughtful and positive review. We're delighted to hear how happy you are with your new Honda Jazz and with the overall experience at Vertu Honda Mansfield.
It’s wonderful to know that Oliver looked after you so well from the moment you arrived — being friendly, knowledgeable, and genuinely helpful throughout. We’re especially pleased that you never felt pressured and that he took the time to explain everything clearly and make sure you were comfortable at every stage.
A big thank you as well for mentioning Zach. We’re glad to hear that, even with a slight hiccup along the way, both Oliver and Zach handled it quickly, professionally, and kept you fully informed until everything was resolved perfectly.
Your kind words mean a great deal to the team, and it’s fantastic to know you’d confidently recommend Vertu Honda Mansfield to others.
Thank you again, and we hope you enjoy every moment with your new Honda Jazz.
Kind regards
Dawn
Friendly honest service
Friendly honest service. No ‘hard sell,’ the sales representative Mr Kevin Wong was very knowledgeable and patient with the many questions we asked of him.
January 22, 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Good afternoon Marian. Thank you so much for your kind words! We are so happy to hear that Kevin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Excellent Customer Service
The customer service from Vertu Honda in helping us go through the process of choosing a new car was incredible. They took us through everything step by step, being very clear and we didn't feel pressured in any way.
Beth was fantastic but all the staff were friendly and helpful.
January 16, 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you, Maddy, for your brilliant 5‑star review. We’re delighted to hear that your experience at Vertu Honda Mansfield was so positive, and that the team supported you clearly and confidently through each step of choosing your new car. It’s wonderful to know you felt no pressure at any stage. Beth will be thrilled with your kind words, and we’re equally pleased that the whole team made such a friendly and helpful impression. We truly appreciate you taking the time to share your feedback and hope you enjoy every moment with your new vehicle. Kind regards, Kerry
Great communication great
Tom is a great asset to your company i’ve been in the trade for over 50 years and he is probably one of only three that I would rate as a salesmanGreat communication
Kept up to date
January 14, 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Thesales man was amazing
Thesales man was amazing , really helped mum with the handover
Nothing was to much trouble
January 12, 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Absolutely fantastic car buying…
Absolutely fantastic car buying experience!
Kevin was fantastic from when we first walked into the showroom to handing over our new car late yesterday afternoon.
Excellent test drive, not just round the corner like other dealers seem to do. Highly recommend and definitely a 5 star +. Kevin was friendly and professional. Vertu Mansfield
December 31, 2025
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you so much for your kind words! We are so happy to hear that Kevin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Reply from Vertu Motors - Honda Mansfield
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
A fair honest deal to change my Jazz hev for a newer one.
Tom the salesman at Mansfield Honda went to the trouble of sourcing me a nearly new version of my current car the Jazz Hybrid from up at Morpeth.The overall deal was very fair and the new car in top condition.
December 6, 2025
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Good evening Richard. Thank you so much for your kind words! We are so happy to hear that Tom was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
I’ve just got a HRV 🤓
Millie took me through every thing from the test drive to the paperwork and the handover of the keys. Thanks 😀
December 5, 2025
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you so much for your kind words! We are so happy to hear that Millie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Excellent and supportive staff
November 28, 2025
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
We have had Honda Jazz from Mansfield…
We have had Honda Jazz from Mansfield for our last 3 cars. We find the cars reliable and the service very helpful and efficient.
November 14, 2025
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Good afternoon Jean. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Vertu Honda Used Car Event.
We were invited by Beth to visit Honda’s Used Car Event. We made the appointment with Beth just having the intention of looking, as we’re were considering an upgrade next April 2026.
Beth was open honest and gave us no hard sell. We did some number crunching, which made our minds up that making the change earlier was more cost affective.
Beth has guided us throughout the part exchange and buying with a professionally and friendly approach. She certainly knows all there is to know to make her customers feel confident in making that decision.
November 10, 2025
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Good morning Helen. Thank you so much for your kind words! We are so happy to hear that Beth was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Oliver was very helpful and…
Oliver was very helpful and understanding and gave me all the information needed for me to make a decision on purchasing a car.
October 24, 2025
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you so much for your kind words! We are so happy to hear that Oliver was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Reply from Vertu Motors - Honda Mansfield
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Great Customer service
Magdalena is always so helpful and friendly. We had useful advice and live our new car.
October 10, 2025
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Good morning Sally. Thank you so much for your kind words! We are so happy to hear that Magdalena was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Great experience dealing with this branch
So impressed with the experience at Mansfield Honda, Beth & Oliver were so so helpful, friendly and polite. Nothing was to much to help choose my car.
October 3, 2025
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you so much for your kind words! We are so happy to hear that Beth & Oliver were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
first class service
What a pleasure it was from start to finish.
It was so refreshing to be given such 1st class service from a dealership.
Kevin was not only extremely professional, but was warm and more than willing to help in any way he could.
The car we initially went to view was not quite right, so an alternative was found.
We didn't feel rushed, we were given plenty of time to look at the car, and to test drive, and offered coffee's too lol
We were delighted with both the trade in and purchase offered.
Special thanks to Kevin, for all his help, it was much appreciated, he certainly is a credit to the team.
We would, without a doubt, recommended Honda Mansfied, all the staff are very friendly, and the car looked wonderful on collection.
Andy & Jane
September 26, 2025
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you so much for your kind words! We are so happy to hear that Kevin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
The service was fabulous
The service was fabulous, Oliver was informative, patient, he made our car buying experience so easy and enjoyable.
September 30, 2025
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Good morning Karen. Thank you so much for your kind words! We are so happy to hear that Oliver was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Nice friendly staff
Nice friendly staff. Beth in particular Nice coffee and buiscuits
September 9, 2025
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
From finding my choice of Honda car…
From finding my choice of Honda car through the Vertu Website site, good service for booking the appointment to visit Vertu Honda Mansfield our first viewing ,all sales team very polite know
Push sales very clean show room, our sales advisor had a great Honda product
Knowledge we were offered a good distance test drive which helped us, to settle into our chosen car. Great presentation on our collection appointment , the vehicle gleaming excellent. Paperwork as required spot on we will recommend Vertu to relatives and friends.
September 11, 2025
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Good morning David. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
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