i saw an EV3 online which i was interested in and called the branch, Joe chatted about the car and sent me a video of the car inside and out . I travelled 80 miles to view the car which was just wh... See more
Company replied
Location
Switch locationOakwell View, Pontefract Road, S71 1HH Barnsley, South Yorkshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I enjoyed the fact that we were able to look around without being followed by pushy sales people. When we were ready Paige our salesperson was really patient and answered lots of questions ,as we were... See more
Company replied
Excellent service all round from all the staff especially Andy, everything made simple with a nice relaxed sales environment, very happy with the service all round
Company replied
Really helpful and patient staff.Nothing seemed too much trouble for Andy and Dean. Very different treatment from my experience with a different Vertu dealer.(not a Kia dealership)
Company replied
Company details
About Vertu Motors - Kia Barnsley
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Oakwell View, Pontefract Road, S71 1HH, Barnsley, South Yorkshire, United Kingdom
- 0330 012 2019
4.8
Excellent
109 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Over the moon with my brand new EV3…
Over the moon with my brand new EV3 and the team at kia barnsley. From start to finish the service was enjoyable and stress free and you are treated like a friend not a customer. Cant recommend Craig, Dean and Jake enough. They go above and beyond and keep you updated throughout. I would highly recommend these guys. If you want great service this is the place to buy from. Thank you all again, kelly xx
September 27, 2025
Unprompted review
Reply from Vertu Motors - Kia Barnsley
Thank you so much for your kind words! We are so happy to hear that Craig, Dean and Jake was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
5 star experience
Well where to start . What an absolute pleasure it was to buy my first ever car and my mums car. We had Chloe as our sales assistant and she was a star , she made our journey so easy and enjoyable . We would definitely recommend Kia Vertu at Barnsley to anyone. We are so grateful for your service and your hot chocolate 🤣!
September 19, 2025
Unprompted review
Reply from Vertu Motors - Kia Barnsley
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
My new aygo x
Great service simon was amazing always telephoned me back very supportive thankyou all
September 16, 2025
Unprompted review
Reply from Vertu Motors - Kia Barnsley
Positive Reviews – Staff member mentioned.
Thank you so much for your kind words! We are so happy to hear that Simon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Absolutely superb service and awesome car
Absolutely superb service from beginning to end. Made me feel like a special customer! The car is a dream - highly recommend Vertu Barnsley. Craig and Jake are legends. Thank you all
September 12, 2025
Unprompted review
Reply from Vertu Motors - Kia Barnsley
Hi Georgia. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Craig, Jake and the team. We hope to see you again soon. Happy motoring, Kerry
Great customer service i did not expect…the unveiling of the new car
Great customer service i did not expect to unveil my new thanks to Craig and all the guys at vertu kia Barnsley for the experience
September 9, 2025
Unprompted review
Reply from Vertu Motors - Kia Barnsley
Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
No pushy sales staff
No pushy sales staff, just let the cars speak for themselves. A good deal and excellent service throughout the sales and collection process.
September 9, 2025
Unprompted review
Reply from Vertu Motors - Kia Barnsley
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
First class friendly staff
First class friendly staff. No stress and messing about, I actually enjoyed my visit and would definitely recommend to others.
September 4, 2025
Unprompted review
Reply from Vertu Motors - Kia Barnsley
Good afternoon Lee. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Really friendly and helpful
Really friendly and helpful
Really professional, too with a unique sense of humour which made everything straightforward.
September 2, 2025
Unprompted review
Reply from Vertu Motors - Kia Barnsley
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Not the first time I’ve bought from Kia…
Not the first time I’ve bought from Kia Vertu Barnsley and, as always, a great experience. Luke was fantastic throughout – friendly, efficient, and very knowledgeable – making the whole process smooth and stress-free. Highly recommend!
September 2, 2025
Unprompted review
Reply from Vertu Motors - Kia Barnsley
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.