Exceptional from start to finish We were downsizing cars from 2 to 1 and were looking for a suitable vehicle. Vertu Widnes were so helpful, friendly , we part exchanged our 2 cars ( got a good price... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Everything from start to finish was excellent. Tom, who looked after us throughout the process, was tremendous. He kept us fully informed at every stage, and we always felt we were in good hands. T... See more
Company replied
Really friendly, professional service, particularly from Ben Donegan, who dealt with the sale. I would certainly recommend this dealership to anyone looking for a new or used car.
Company replied
Great service from Tom at Widnes, he kept me updated throughout from first ordering my Motability car to picking it up. I couldn’t find fault with anything, he explained everything to me and had all t... See more
Company replied
Company details
About Vertu Motors - Nissan Widnes
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Moor Lane, WA8 7AL, Widnes, Cheshire, United Kingdom
- 0344 659 3951
4.8
Excellent
129 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really friendly
Really friendly, professional service, particularly from Ben Donegan, who dealt with the sale. I would certainly recommend this dealership to anyone looking for a new or used car.
June 27, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Exceptional from start to finish
Exceptional from start to finish
We were downsizing cars from 2 to 1 and were looking for a suitable vehicle. Vertu Widnes were so helpful, friendly , we part exchanged our 2 cars ( got a good price for both) and we got a lovely car about 1 year old which we are very happy with . The whole experience was stress free , with no sales pressure and the customer service we recieved was amazing ( Ben ) . Would highly recommend !
July 1, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Hi Jill,
Thank you for your fantastic 5-star review!
We’re delighted to hear you had such an exceptional experience with the team at Vertu Nissan Widnes. Downsizing from two cars to one is a big decision, so it’s wonderful to know the process was made easy, stress-free and enjoyable.
We’re especially pleased that Ben provided such amazing customer service and helped you secure a great deal on your part exchanges and a car that you’re so happy with.
Thank you for your recommendation – it really means a lot to us. We look forward to welcoming you back in the future.
Kind regards,
Kerry
Great service
The staff were helpful and professional without being pushy. All the questions I had were answered and I couldn’t fault the service.
July 4, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you for your kind feedback. We’re delighted to hear that the team provided helpful and professional service throughout, without any pressure.
It’s great to know that all of your questions were answered and that you couldn’t fault the experience. We truly appreciate you taking the time to share your feedback.
Kind regards,
Matthew
First-Class Service from Start to Finish
Everything from start to finish was excellent. Tom, who looked after us throughout the process, was tremendous. He kept us fully informed at every stage, and we always felt we were in good hands.
The service we received was first class from beginning to end. We could not speak highly enough of Tom or the team at Widnes Nissan Centre, and we would definitely recommend them.
June 30, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you for your fantastic feedback. We’re delighted to hear that Tom provided such tremendous support throughout the process, keeping you fully informed and ensuring you felt in good hands every step of the way.
It’s great to know the team at Widnes Nissan Centre delivered a first-class experience from start to finish. We truly appreciate your recommendation and will be sure to pass on your kind words.
Kind regards,
Matthew
Excellent service and very…
Excellent service and very knowledgeable friendly staff. Rachel was amazing.
June 30, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you for your fantastic feedback. We’re delighted to hear that you found the team knowledgeable, friendly and provided excellent service. It’s especially great to know Rachel made such a positive impact on your experience.
I’ll be sure to pass on your kind words.
Kind regards,
Matthew
Excellent service from Vertu.
Our experience of buying a new car from Vertu Widnes was great, when we were looking at the cars we were given enough space to have a good look at them, Max who dealt with us was great, leaving us time to decide which car we wanted, he fully explained everything to us and made the process pleasant and easy.
June 20, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Hi Janet,
Thank you for your wonderful feedback.
We’re delighted to hear you had a great experience purchasing your new car at Nissan Widnes. It’s fantastic to know Max gave you the time and space to make the right decision, while also providing clear and helpful information throughout.
We’re so pleased the process felt pleasant and easy for you, and we really appreciate you taking the time to share your experience.
Kind regards,
Danielle
Fabulous service
Fabulous service, Brian did a fantastic job from start to finish, always said I didn’t want a Nissan juke…. I now drive a Nissan juke and love it!! Cheers Brian your a star ⭐️
June 26, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Hi Stacey,
Thank you for your fantastic feedback.
We’re delighted to hear Brian provided such fabulous service from start to finish, and even helped you find a car you now love. He’ll be so pleased to hear your kind comments.
Enjoy your Nissan Juke and thank you again for sharing your experience.
Kind regards,
Danielle
Reply from Vertu Motors - Nissan Widnes
Good afternoon Graham,
Thank you for your kind feedback, it’s great to hear you found the team friendly and helpful.
Kind regards,
Dean
My 2023 plate Nissan Qashqai
Picked up my 2023 plate Nissan Qashqai today after test driving it on Thursday from Nissan Widnes. I spoke to Ben Donegan on the phone before we went for a test drive and explained that I wanted an automatic but wasn't exactly sure what!. Booked a test drive in a Nissan Juke which was very nice. Ben suggested did I want to try the Qashqai as I was a bit unsure of the Juke (drove it fine but wasn't sure if the high bonnet and the semi hybrid was for me). Ben obliged and got a Qashqai epower for me to try. Absolutely loved it. From start to finish Ben could not do enough for us. Would like to thank him for his patience and going through everything with us.
June 20, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you for sharing such a detailed and lovely review. It’s fantastic to hear how well Ben supported you throughout the whole process — from your first phone call to arranging the perfect test drives so you could find the right fit. His patience and willingness to go the extra mile clearly made a real difference, and it’s wonderful that you fell in love with the Qashqai e‑Power.
Many thanks,
Chloe
Highly recommend.
I have just bought a Vauxhall Corsa from Vertu in Widnes. My car dealer was Ben Donegan. He was very kind and professional. During the test drive, he made me feel comfortable and was able to explain the cars features in detail. I would highly recommend buying a used car from Vertu in Widnes, as they are reliable and good value for money.
June 16, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Good afternoon,
Thank you for your review. It’s great to hear that Ben provided such kind and professional support, helping you feel comfortable during the test drive and clearly explaining all the features of your Corsa.
We’re delighted you had such a positive experience and really appreciate your recommendation.
Kind regards,
Dean
This is my 2nd car from Vertu and both…
This is my 2nd car from Vertu and both experiences have been brilliant.
Tom was our salesman be was very knowledgeable and incredibly helpful. My car arrived on time and everything from Vertus side went very smooth
June 11, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Good morning Denice,
Thank you for your review. It’s great to hear that this is your second car with Vertu and that both experiences have been brilliant. Tom will be delighted to know his knowledge and helpful approach made such a positive difference, and we’re pleased everything went smoothly and on time.
We really appreciate your continued support.
Kind regards,
Dean
Totally amazing experience…
Totally amazing experience communication on form and always made me feel part of the process fab customer service from Brian. Thank you so much xx
June 10, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Good afternoon Beth,
Thank you for your review. It’s great to hear you had such an amazing experience and felt fully involved throughout the process. Brian will be delighted to know his communication and customer service made such a positive difference.
Kind regards,
Dean
This is the 3rd car we have got from…
This is the 3rd car we have got from vertu widnes and we where looked after by Max Jones on each occasion he made us feel at ease and was very helpful and was a pleasure to do business with him .
June 8, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Good afternoon Jillian,
Thank you for your lovely feedback and for your continued loyalty. I’m delighted to hear Max has looked after you so well on each visit, making you feel at ease and providing such helpful support every time.
We really appreciate your kind words.
Kind regards,
Dean
Great service from Tom at Widnes
Great service from Tom at Widnes, he kept me updated throughout from first ordering my Motability car to picking it up. I couldn’t find fault with anything, he explained everything to me and had all the paperwork ready which he read through explaining everything. This is my 5th Qashqai from Widnes over the years so obviously technology has upgraded each time which Tom explained to me and pointed out on a test drive. Tom is a very polite and easy going person and nothing was too much trouble I can’t thank him enough for the help and advice he’s given me. If I could give him 10 stars I would, no problem 👍🏼
June 11, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Good afternoon Marian,
Thank you for your wonderful feedback. I’m delighted to hear Tom kept you well informed from ordering through to collection and took the time to explain everything clearly, especially with the advancements in technology. It’s great to know he made the whole experience smooth and enjoyable, and that you felt so well supported throughout.
We really appreciate your continued loyalty and hope you enjoy your new Qashqai.
Kind regards,
Dean
Great service
Great service and no pressure into anything which didn’t suit my needs. Have purchased all my cars here and highly recommend. Thanks to Ben for getting me the right deal and great customer service.
June 9, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Good afternoon Rachael,
Thank you for your review. It’s great to hear you’ve continued to have such positive, pressure‑free experiences and that Ben helped find the right deal for you. We really appreciate your loyalty and recommendation.
Kind regards,
Dean
Disappointing experience at Vertu Motors, Widnes with my Nissan Quashqai
My Nissan Quashqai, which was only four years old, has developed a fault with the paint adhesion to the front bumper resulting in the paint flaking. I brought this to the attention of Vertu Motors, Widnes, only to be told by Dean Carter that it was outside of warranty-which is true. He said he was not aware of this recognised adhesion fault but it is highlighted on many Nissan forums. I am very disappointed in this response. My family and I have bought all our cars from Vertu and its predecessors for over 40 years but won’t be giving them any future business. Clare D.
June 1, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Dear James,
Thank you for taking the time to leave your review. I understand you have already discussed your concerns with our Sales Manager, Dean Carter, and I’m sorry that the outcome has not met your expectations.
As outlined, the information provided by Dean is correct. As the vehicle is no longer covered by warranty, we are unfortunately unable to offer further assistance on this occasion. In addition, we do not have a bodyshop on site, so we are not equipped to support with paintwork-related concerns.
We would recommend contacting Nissan UK directly, as they may be able to assist further. Should you have any additional questions, please do not hesitate to contact either Dean or myself at the dealership.
Kind regards,
Mark Prince
General Manager
Great experience from start to finish
Great experience from start to finish. If I could give Tom who looked after us 6 stars I would. Had to rebook appointment numerous times due to problems on our behalf but was never a problem.staff Tom credit to nissan. Service top
June 1, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Good afternoon Tony,
Thank you for your review. It’s great to hear you had such a positive experience from start to finish, and that Tom provided exceptional support throughout. We’re especially pleased he was so accommodating when you needed to rebook — that flexibility really makes a difference.
Kind regards,
Dean
Very kind person Robert Key quick and…
Very kind person Robert Key quick and easy sale of my car . I recommended this dealer Nissan in Widnes. Great job
May 30, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you for your kind review. We’re delighted to hear how quick and easy the sale process felt for you. Robert will be so pleased to know his helpful approach made such a positive impression. We really appreciate your recommendation for Nissan Widnes. Many thanks, Chloe
Best experience I had searching for a new car
Best experience I had searching for a new car and I would recommend Vertu Widnes to anyone buying a new car like I did. Amazing, caring and honest staff and always willing to help and provide any support needed.
May 16, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Purchased new Juke from Widnes Nissan
Purchased new Nissan Juke, this is my 4th new car i've bought through this dealership.
Pleasant staff especially Brian Mack who dealt with the sale, very professionally and patiently - as I have Parkinsons - and I sometimes need things explaining to me. Also to Tom who helped me with the techy side of things. In fact I did say to Brian - are you the only car salesman employed here??? As we didn't see anyone else, other than the girls on reception and James. All in all very happy with my new car and can't thank Brian enough. I note that this review has my name as Blackmore - this is incorrect my surname is Burgess.
May 20, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you so much for your kind words! We are so happy to hear that Brian was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.