I bought a car from Nissan Widnes and cannot praise the staff highly enough. Rob, James and Ben were all very helpful, knowledgeable, professional and friendly throughout the whole process. They all... See more
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The treatment we got from cara was excellent so pleased it was her they looked after us nothing was a problem for her she was excellent and so nice to talk to.a she treated us like we was a friend so... See more
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It was a really nice experience overall. All communication was clear. Vehicle was delivered in great condition. We were dealing with Ben at Nissan Widnes showroom and he was very helpful throughout th... See more
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Being a newbie to automatic driving I was nervous about driving an automatic. Robert listened to what I wanted and on a test drive put me at ease. He answered all my questions comfortably explainin... See more
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Company details
About Vertu Motors - Nissan Widnes
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Moor Lane, WA8 7AL, Widnes, Cheshire, United Kingdom
- 0344 659 3951
4.8
Excellent
147 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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The treatment we got from cara was…
The treatment we got from cara was excellent so pleased it was her they looked after us nothing was a problem for her she was excellent and so nice to talk to.a she treated us like we was a friend so pleased to have met her
August 26, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you for your wonderful review. We're delighted to hear that Cara provided such excellent service and made your experience so enjoyable. It's fantastic to know that nothing was too much trouble and that her friendly, caring approach made you feel so well looked after.
We'll be sure to pass on your kind comments to Cara, who will be thrilled to receive your feedback.
Kind regards,
Matthew
Brian mc for priminister good looking…
Brian mc for priminister good looking lad in a big business you always put your star employee in the front window and Brian is the man,very helpful more knowledge than google
August 26, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you for your fantastic review. We're delighted to hear that Brian provided such helpful and knowledgeable service throughout your experience. We'll be sure to pass on your kind comments to him, and we're certain he'll appreciate being described as having "more knowledge than Google"!
Thank you for your feedback and for choosing us.
Kind regards,
Matthew
Dale was knowledgeable
Dale was knowledgeable, patient and professional- no pressure was exerted and I felt comfortable throughout the whole process. Dale kept me informed of every step and gave me confidence.
August 11, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you for your kind review. We're delighted to hear that Dale provided a knowledgeable, patient, and professional experience throughout your car-buying journey. It's great to know that you felt comfortable and supported at every stage, with clear communication and no pressure.
We'll be sure to pass your feedback on to Dale. Thank you for choosing us.
Kind regards,
Matthew
Great experience at Vertu Nissan Widnes
It was a really nice experience overall. All communication was clear. Vehicle was delivered in great condition. We were dealing with Ben at Nissan Widnes showroom and he was very helpful throughout the process. 10/10 on customer service.
August 19, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you for your excellent review. We're delighted to hear that you had such a positive experience from start to finish. It's great to know that Ben provided clear communication, helpful support throughout the process, and delivered your vehicle in great condition.
We truly appreciate your kind words and your 10/10 rating for customer service.
Kind regards,
Matthew
Nissan Widnes
I bought a car from Nissan Widnes and cannot praise the staff highly enough. Rob, James and Ben were all very helpful, knowledgeable, professional and friendly throughout the whole process. They all went out their way to ensure the process was smooth, One very slight criticism was the delay from ordering the car to driving it away. To be fair, this was out of the control of the Nissan Widnes staff. I would highly recommend Nissan Widnes if you are considering buying another car.
Stephen White, Widnes,
August 13, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Good afternoon Stephen,
Thank you for your fantastic feedback. It’s great to hear Rob, James and Ben provided such helpful, knowledgeable and professional service throughout your purchase. We’re delighted they went the extra mile to ensure everything ran as smoothly as possible.
We appreciate your understanding regarding the delay and are pleased the team kept you supported throughout. Thank you for your recommendation, and we hope you enjoy your new car.
Kind regards,
Dean
Kara could do no more than what she…
Kara could do no more than what she did. She made the experience of buying a car easy. Kara sat with us when picking the car up and went through all the points that we needed to know. I would definitely buy a car from Vertu motors Widnes. Kara had even rang to see if everything was okay. Personal choice would have been that Nissan had provided a paper copy of the owners manual instead of having to download it. Some older people may not be use a computer or I pad.
August 10, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Hi Mrs Bannister,
Thank you for taking the time to leave us such a fantastic 5-star review. We're delighted to hear that Kara made your car-buying experience with Nissan Widnes such a positive one.
It's wonderful to know that Kara took the time to guide you through everything you needed to know when collecting your vehicle and that her support continued even after the handover with a follow-up call to make sure everything was going well. Providing this level of care and attention is exactly what we strive for, and we're pleased that Kara made the process easy and enjoyable for you.
Thank you also for sharing your feedback regarding the owner's manual. We appreciate your comments and understand that some customers may prefer a printed copy rather than a digital version. Feedback like this is valuable and helps us better understand our customers' needs.
We're delighted to hear that you would choose Vertu Motors Widnes again, and we'll be sure to pass your kind comments on to Kara, who will be thrilled to receive them.
Thank you again for your feedback, and we hope you enjoy many happy miles in your new car.
Kind regards,
Liza.
Great customer service
August 11, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Hi Jason,
Thank you for taking the time to leave us such a fantastic 5-star review.
We're delighted to hear that you received great customer service from the team at Nissan Widnes. Providing a friendly, professional, and customer-focused experience is exactly what we strive for, so it's wonderful to know that we met your expectations.
Your feedback is greatly appreciated and will be shared with the team, who will be delighted to receive your kind comments.
Thank you again for choosing Nissan Widnes. We look forward to welcoming you back in the future.
Kind regards,
Liza.
Fantastic service
The service we received was absolutely fantastic from the initial visit when we were looking at cars to the completion of the sale. Everything was fully explained and all our questions answered. We would definitely recommend Vertu Widnes.
August 10, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Good afternoon Julie,
Thank you for your wonderful feedback, it’s great to hear you received such fantastic service from your first visit through to completing your purchase. We’re pleased everything was clearly explained, all of your questions were answered, and that the whole experience was such a positive one. We really appreciate your recommendation.
Kind regards,
Dean
The staff
The staff, the time span and the professionalism from 1st phone call & booking Tom was outstanding, even to the used. Car specialist buying my partner's car on the same day was breathtaking at Widnes Nissan
August 4, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Good afternoon Will,
Thank you for your fantastic feedback, it’s great to hear you were so impressed with the professionalism and service from your very first call. We’re delighted Tom looked after you so well, and that the whole process, including your partner’s car sale, was handled smoothly and efficiently.
Kind regards,
Dean
Would recommend for sure, great customer service…
From the start great customer service and support from the team, Rachel was great in guiding us through the process as well as James! Love our new car, very pleased overall.
July 31, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you for your wonderful feedback.
We’re delighted to hear that you received great customer service and support from the team throughout your experience. It’s especially pleasing to know that Rachel and James guided you through the process, making everything straightforward and enjoyable.
Most importantly, we’re thrilled to hear that you love your new car and are very pleased with the overall experience. I’ll be sure to pass on your kind words to Rachel and James.
Kind regards,
Matthew
Prompt responses and attention detail.
Prompt responses and attention detail.
Tom Gibson did a really good job.
July 31, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you for your feedback. We’re delighted to hear that you experienced prompt communication and attention to detail throughout your journey with us.
It’s especially great to know that Tom Gibson did such a good job and helped make your experience a positive one. I’ll be sure to pass on your kind words to him.
Kind regards,
Matthew
Professional helpful staff
Rob made the whole process go smoothly. Gave me all the information I needed & a full demo of my new car.
Nothing was too much trouble & didn’t feel pressured in any way for extra purchases.
Would highly recommend & definitely deal with Vertu again.
July 21, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you for your fantastic feedback. We’re delighted to hear that Rob made the whole process smooth and straightforward, providing all the information you needed and a thorough demonstration of your new car.
It’s great to know that nothing was too much trouble and that you appreciated the relaxed, no-pressure approach throughout. We truly appreciate your recommendation and look forward to welcoming you back to Vertu in the future.
Kind regards,
Matthew
Reply from Vertu Motors - Nissan Widnes
Hi Liam,
Thank you for taking the time to leave us a fantastic 5-star review. We’re delighted to hear that Cara was so helpful and provided you with such a positive experience at Nissan Widnes.
Your kind feedback is greatly appreciated, and we’ll be sure to pass your comments on to Cara and the team, who will be delighted to hear them.
Thank you again for choosing Vertu Motors.
Kind regards,
Liza.
Excellent experience
From my first enquiry to the purchase of my vehicle I was treated very professionally with no pressure to buy. The salesman was very friendly, helpful and courteous . The whole transaction was extremely smooth from start to finish and I can highly recommend the Vertu group
July 25, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you for your wonderful review.
We are delighted to hear that you were treated professionally from your first enquiry through to purchasing your vehicle. It's fantastic to know that our team provided a friendly, helpful, and pressure-free experience, making the entire process smooth and straightforward.
At Vertu Motors, we believe our customers should always feel informed, comfortable, and in control, so it's great to hear that this was reflected in your experience.
Thank you for your recommendation and for choosing Vertu Motors. We hope to welcome you back in the future.
Kind regards,
Keith
Terrible service.
Took my daughter’s car to have the thermostat housing replaced. I was told that the engine was “destroyed” but as this was an issue with Qashqai’s we could claim from Nissan.
For 3 months we went backwards and forwards but eventually gave up as Nissan said the car wasn’t covered.
I hired a tow truck and had the car taken to my trusted mechanic. He replaced the housing, which I bought from Vertu, tested the car and found nothing wrong with the engine.
I had to lend my daughter my car, as she has two children under 3 and I had to pay for her husband to be on my insurance.
When I collected the car it was absolutely filthy because it had been parked by trees for 3 months. I received no apology or explanation for putting me and my daughter through 3 months of inconvenience and stress.
I’m still baffled that their mechanic thought the engine was “destroyed” as I have just driven it home from the garage.
I received a reply to this review from Mark Prince so I emailed him to see if he had all the information he needed. I got an automatic reply saying that he is "out of the business at the moment"
I assume from this that Vertu Motors have no intension of dealing with the issues I have raised in this review.
July 24, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We will be in touch to discuss this further with you. Kind regards, Mark Prince - General Manager
New to automatic driving
Being a newbie to automatic driving I was nervous about driving an automatic. Robert listened to what I wanted and on a test drive put me at ease. He answered all my questions comfortably explaining how the car controls worked. On the first day I had an issue with starting the car, my fault, but james and Robert explained the sequence again. I'd certainly recommend Nissan, Moor Lane.
July 22, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Hi Chris,
Thank you for taking the time to leave such a wonderful 5-star review. We’re delighted to hear that Robert helped put you at ease as you made the move to driving an automatic for the first time. It’s great to know he listened to your requirements, answered all your questions, and took the time to explain the controls clearly during your test drive.
We’re also pleased that when you needed a little extra reassurance after collecting your car, both Robert and James were on hand to help and guide you through everything again. Providing ongoing support is just as important to us as the initial purchase experience.
Thank you for your recommendation of Nissan Widnes. We hope you enjoy many happy miles in your new car.
Kind regards,
Liza.
BRIAN AT NISSAN WIDNES LOOKED AFTER US…
BRIAN AT NISSAN WIDNES LOOKED AFTER US EVERYTHING WENT SMOOTHLY ON APPLICATION AND PICKED UP OUR CAR IN TIME
July 14, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you so much for your kind words! We are so happy to hear that Brian was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
Excellent customer service from Dale…
Excellent customer service from Dale from start to finish. Great selection of cars and easy processing when purchasing a new car. Recommended.
July 16, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Hi,
Thank you for taking the time to leave such a fantastic review. We're delighted to hear that Dale provided excellent customer service from start to finish and made your car-buying journey smooth and straightforward. It's great to know that you were pleased with our selection of vehicles and found the purchasing process easy and hassle-free.
We really appreciate your recommendation and hope you enjoy your new car for many miles to come.
Kind regards,
Keith
Vertu Motors Nissan Widnes…
I called into the Vertu Motors Nissan Widnes Branch I was looking for a used car. Rob Key in sales dealt with me and found me a used car within my price range etc. He went out of his way to make sure I was sold a car that I liked. I had tried several other car companies unsuccessfully none of them matched up to the friendly approach I received from Rob at Vertu. I would 100% recommend if looking for a car new or used Vertu Motors is the place to go.
July 17, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you for your fantastic feedback. We’re delighted to hear that Rob Key provided such friendly and helpful support during your search for a used car and took the time to find the right vehicle within your budget.
It’s wonderful to know that his customer-focused approach stood out and that your experience with Vertu Motors Nissan Widnes exceeded those of other dealerships you visited. We truly appreciate your recommendation and will be sure to pass on your kind words to Rob.
Kind regards,
Matthew
Excellent customer service!
A huge thank you to Jamie and everyone at Vertu Motors - Nissan Widnes, for making my recent car purchase such an enjoyable experience! From the moment that I got there to view vehicles, to the day that I drove away in my new car, I was guided and looked after to such a high standard. Everyone was so friendly, offering expert advice every step of the way and nothing was too much trouble. It was a smooth process from start to finish and I couldn’t be happier with my new motor! Thank you for such a wonderful experience and for your excellent customer service. I will definitely be returning to you in the future if I need a new vehicle and I would highly recommend you to others.
July 7, 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you so much for your kind words! We are so happy to hear that Jamie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
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