Had a fantastic experience at Vertu motors in Widnes , Dale the car sales assistant was very friendly kind and caring from start to finish with the deal of the car sales . Just couldn’t have been mor... See more
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Had a fantastic experience at Vertu motors in Widnes , Dale the car sales assistant was very friendly kind and caring from start to finish with the deal of the car sales . Just couldn’t have been mor... See more
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I bought a car from Nissan Widnes and cannot praise the staff highly enough. Rob, James and Ben were all very helpful, knowledgeable, professional and friendly throughout the whole process. They all... See more
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The treatment we got from cara was excellent so pleased it was her they looked after us nothing was a problem for her she was excellent and so nice to talk to.a she treated us like we was a friend so... See more
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It was a really nice experience overall. All communication was clear. Vehicle was delivered in great condition. We were dealing with Ben at Nissan Widnes showroom and he was very helpful throughout th... See more
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Moor Lane, WA8 7AL, Widnes, Cheshire, United Kingdom
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A huge thank you to Jamie and everyone at Vertu Motors - Nissan Widnes, for making my recent car purchase such an enjoyable experience! From the moment that I got there to view vehicles, to the day that I drove away in my new car, I was guided and looked after to such a high standard. Everyone was so friendly, offering expert advice every step of the way and nothing was too much trouble. It was a smooth process from start to finish and I couldn’t be happier with my new motor! Thank you for such a wonderful experience and for your excellent customer service. I will definitely be returning to you in the future if I need a new vehicle and I would highly recommend you to others.

Reply from Vertu Motors - Nissan Widnes
Really friendly, professional service, particularly from Ben Donegan, who dealt with the sale. I would certainly recommend this dealership to anyone looking for a new or used car.

Reply from Vertu Motors - Nissan Widnes
Exceptional from start to finish
We were downsizing cars from 2 to 1 and were looking for a suitable vehicle. Vertu Widnes were so helpful, friendly , we part exchanged our 2 cars ( got a good price for both) and we got a lovely car about 1 year old which we are very happy with . The whole experience was stress free , with no sales pressure and the customer service we recieved was amazing ( Ben ) . Would highly recommend !

Reply from Vertu Motors - Nissan Widnes
The staff were helpful and professional without being pushy. All the questions I had were answered and I couldn’t fault the service.

Reply from Vertu Motors - Nissan Widnes
Everything from start to finish was excellent. Tom, who looked after us throughout the process, was tremendous. He kept us fully informed at every stage, and we always felt we were in good hands.
The service we received was first class from beginning to end. We could not speak highly enough of Tom or the team at Widnes Nissan Centre, and we would definitely recommend them.

Reply from Vertu Motors - Nissan Widnes
Excellent service and very knowledgeable friendly staff. Rachel was amazing.

Reply from Vertu Motors - Nissan Widnes
Our experience of buying a new car from Vertu Widnes was great, when we were looking at the cars we were given enough space to have a good look at them, Max who dealt with us was great, leaving us time to decide which car we wanted, he fully explained everything to us and made the process pleasant and easy.

Reply from Vertu Motors - Nissan Widnes
Fabulous service, Brian did a fantastic job from start to finish, always said I didn’t want a Nissan juke…. I now drive a Nissan juke and love it!! Cheers Brian your a star ⭐️

Reply from Vertu Motors - Nissan Widnes

Reply from Vertu Motors - Nissan Widnes
Picked up my 2023 plate Nissan Qashqai today after test driving it on Thursday from Nissan Widnes. I spoke to Ben Donegan on the phone before we went for a test drive and explained that I wanted an automatic but wasn't exactly sure what!. Booked a test drive in a Nissan Juke which was very nice. Ben suggested did I want to try the Qashqai as I was a bit unsure of the Juke (drove it fine but wasn't sure if the high bonnet and the semi hybrid was for me). Ben obliged and got a Qashqai epower for me to try. Absolutely loved it. From start to finish Ben could not do enough for us. Would like to thank him for his patience and going through everything with us.

Reply from Vertu Motors - Nissan Widnes
I have just bought a Vauxhall Corsa from Vertu in Widnes. My car dealer was Ben Donegan. He was very kind and professional. During the test drive, he made me feel comfortable and was able to explain the cars features in detail. I would highly recommend buying a used car from Vertu in Widnes, as they are reliable and good value for money.

Reply from Vertu Motors - Nissan Widnes
This is my 2nd car from Vertu and both experiences have been brilliant.
Tom was our salesman be was very knowledgeable and incredibly helpful. My car arrived on time and everything from Vertus side went very smooth

Reply from Vertu Motors - Nissan Widnes
Totally amazing experience communication on form and always made me feel part of the process fab customer service from Brian. Thank you so much xx

Reply from Vertu Motors - Nissan Widnes
This is the 3rd car we have got from vertu widnes and we where looked after by Max Jones on each occasion he made us feel at ease and was very helpful and was a pleasure to do business with him .

Reply from Vertu Motors - Nissan Widnes
Great service from Tom at Widnes, he kept me updated throughout from first ordering my Motability car to picking it up. I couldn’t find fault with anything, he explained everything to me and had all the paperwork ready which he read through explaining everything. This is my 5th Qashqai from Widnes over the years so obviously technology has upgraded each time which Tom explained to me and pointed out on a test drive. Tom is a very polite and easy going person and nothing was too much trouble I can’t thank him enough for the help and advice he’s given me. If I could give him 10 stars I would, no problem 👍🏼

Reply from Vertu Motors - Nissan Widnes
Great service and no pressure into anything which didn’t suit my needs. Have purchased all my cars here and highly recommend. Thanks to Ben for getting me the right deal and great customer service.

Reply from Vertu Motors - Nissan Widnes
My Nissan Quashqai, which was only four years old, has developed a fault with the paint adhesion to the front bumper resulting in the paint flaking. I brought this to the attention of Vertu Motors, Widnes, only to be told by Dean Carter that it was outside of warranty-which is true. He said he was not aware of this recognised adhesion fault but it is highlighted on many Nissan forums. I am very disappointed in this response. My family and I have bought all our cars from Vertu and its predecessors for over 40 years but won’t be giving them any future business. Clare D.

Reply from Vertu Motors - Nissan Widnes
Great experience from start to finish. If I could give Tom who looked after us 6 stars I would. Had to rebook appointment numerous times due to problems on our behalf but was never a problem.staff Tom credit to nissan. Service top

Reply from Vertu Motors - Nissan Widnes
Very kind person Robert Key quick and easy sale of my car . I recommended this dealer Nissan in Widnes. Great job

Reply from Vertu Motors - Nissan Widnes
Best experience I had searching for a new car and I would recommend Vertu Widnes to anyone buying a new car like I did. Amazing, caring and honest staff and always willing to help and provide any support needed.

Reply from Vertu Motors - Nissan Widnes
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