My experience was a very positive one. Kara Jones looked after me from when I first went to look at buying a new car to the day I picked it up. She was very helpful and very knowledgeable about the ca... See more
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My experience was a very positive one. Kara Jones looked after me from when I first went to look at buying a new car to the day I picked it up. She was very helpful and very knowledgeable about the ca... See more
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Are appontment was with Kara who was very warm and made us feel welcome she treated us with respect and went out of her way to explain everything about the car. And answerd every question with respec... See more
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I attended Vertumotors in Widnes and was amazed by how professional and caring the staff are. Kara who was dealing with me ensured she stayed with me during the whole process. It was a truly lovely ex... See more
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Had a fantastic experience at Vertu motors in Widnes , Dale the car sales assistant was very friendly kind and caring from start to finish with the deal of the car sales . Just couldn’t have been mor... See more
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Moor Lane, WA8 7AL, Widnes, Cheshire, United Kingdom
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The salesman was very helpful and gave us the knowledge regarding our purchase

Reply from Vertu Motors - Nissan Widnes
I needed a newish car, so i went to my local vertu motor used carsales department to be welcomed by Max, one of the sales executives.
After chatting about what sort of vehicle i was looking for, ie a happy colour (not a dark colour), 4 door hatch back with a CD plyer (if possible), I looked at the available cars on screen.
I was drawn to a red VW Polo 4 door hatch back,(also CD Player), perfect for me, so i reserved it and bought it 24hrs later.
The whole selling experience was smooth, informative and fun. I would definately recommend Widnes Vertu Motors to anyone looking for a car.

Reply from Vertu Motors - Nissan Widnes
We are returning customers and always found your staff to be friendly and professional

Reply from Vertu Motors - Nissan Widnes
It couldn't have been easier buying my new Qashqai through the Motability scheme and I was pleasantly surprised how quickly it took to get the vehicle delivered.
My sales exec Kara Jones was brilliant, taking me through the whole process with the minimum of fuss. She was able to answer all my questions in respect of both the scheme itself and the technical aspects of the car. Thanks once again Kara.

Reply from Vertu Motors - Nissan Widnes
Rob was extremely helping in providing details about the car and when it came to purchasing the vehicle

Reply from Vertu Motors - Nissan Widnes
I'd recommend Vertu Nissan Widnes because as requested a hassel free experience. I had already mentioned that I had been elsewhere and since leaving them, I was contacted everyday, servral times via phone calls, emails and texts. Which I found very intimating. Max Jones listened, took this on board and respected my wishes. He was very helpful, even if he didn't know the answer, he made sure to find out and let us know. He was friendly and professional which made the experience a pleasant one.

Reply from Vertu Motors - Nissan Widnes
Tom at vertu motors Widnes was great from start to finish could not do enough for us went through everything made sure we was happy kept us informed every step of the an all round great guy so polite to we would just like to say thank you for all toms help an asset to the company.

Reply from Vertu Motors - Nissan Widnes
Sales person Tom Gibson did a great job from start to finish explaining everything in a fluent easy manner. Any questions fully explained, a pleasure to do business with Vertu. Not forgetting Dave the manager
Thanks again Tom

Reply from Vertu Motors - Nissan Widnes
Absolutely fantastic service,tentative staff

Reply from Vertu Motors - Nissan Widnes
Vertu Motors transferred a vehicle from Reddich to Widnes for me to test drive. This was requested Saturday evening. The car was in Widnes by Monday when I was able to test drive. I purchased Monday evening and collected Wednesday. Staff were kind, courteous, obliging, hospitable and very professional. Rob was outstanding. Great clarity, detail and professionalism. Takes real pride in the car and customer service. Sets very high standards. I was able to feel really confident in my purchase. Thank you so much!

Reply from Vertu Motors - Nissan Widnes
From start to finish the whole process was amazing! There was constant contact and all staff were professional and helpful!

Reply from Vertu Motors - Nissan Widnes
First time using Vertu Widnes and I would highly recommend!
Vehicle was spot on and the sales man Robert was great! He made us feel comfortable and answered everything we asked, he also never made us feel rushed like some places can do. I feel Robert went above and beyond and would highly recommend him and this company.

Reply from Vertu Motors - Nissan Widnes
Collected my Nissan from Tom,knew his subject thoroughly from A to Z,explained what every document was,and took me through every switch and operation of the vehicle,cannot recommend Vertu enough,have got to be a market leader in their field,thanks again for your first class customer service.

Reply from Vertu Motors - Nissan Widnes

Reply from Vertu Motors - Nissan Widnes
Kara was very helpful and informative throughout our experience on purchasing our car.

Reply from Vertu Motors - Nissan Widnes
Great help & support from James & Dale. Great deal, great car, great service. Very pleased highly recommended!

Reply from Vertu Motors - Nissan Widnes
Great service from Dale. Felt like a valuable customer from start to finish. No pressure to buy just great customer service

Reply from Vertu Motors - Nissan Widnes
Dealing with Ben at vertu widnes was a real joy he made you very welcome nothing was to much.He showed me all the instrument dash what does what cant fault it. The delivery of the car was quick paper work easy. Very pleased with the car and the process.

Reply from Vertu Motors - Nissan Widnes
From viewing the car to picking up a car ,the salesman was so good ,lots of knowledge about the product,no pushy salesman tactic, very good communication,always answer the phone calls , salesman Dale and Dean were very helpful,picking up the car was on time as we agreed.

Reply from Vertu Motors - Nissan Widnes
I obtained a car on the motability scheme from nissan at widnes. As a newcomer to motability I was unsure how it all worked but myself and my wife were looked after by a lovely lady called kara jones who was very friendly, professional and informative. She explained everything thoroughly and answered all my questions and there were quite a few, not only about how motability works but also about all the technology in new cars of which I am totally ignorant about. I had a couple of queries after we got the car so contacted kara and she was very helpful. 5 stars for kara jones at nissan widnes.

Reply from Vertu Motors - Nissan Widnes
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