Hug Life  Reviews 

I had the pleasure of dealing with Laura Niles, who, demonstrated a great understanding of our requirements and maintained a high level professionalism during the entirety of the process.

Very friendly, polite and informative service. Answered any questions I had and made sure I had all the info I needed.

Laura was really nice to talk to and made it really easy. Great service.

I had a call with Jason Wong, and he reviewed my cover which needed updating due to me recently having a baby.
Jason went through everything thoroughly and found the cover at a reasonable price. I also struggled to find some information whcih was required and Jason advised that he would give me time to find the info and would call me back the following week. Jason followed through on this and we managed to get everything completed. Great service overall and really happy.

Kelly was very nice and helpful and explained everything perfectly.

Laura Niles was brilliant.Very helpful and pleasant

Laura Niles was very pleasant and well mannered and explained everything clearly too me. Explained all benefits of policy.

William our advisor was really helpful went through all the options for us and got us cover for all our needs in our budget. Couldn’t be happier!

Kelly was very helpful with everything. Explained it really well. I’m really good advice and I will be recommending her to everybody else that wants Life Insurance.

Jason was so helpfully and friendly and listened and took on board everything I had said too. Really appreciate all your help.

Thank you Laura Niles for building a package for me and my children. I appreciate your patience and taking the time and care throughout the process. Was lovely speaking with you

Great experience all round. Jason was able to find me much better cover than what I had previously & was very knowledgeable on all aspects of the discussion

Lovely conversation with Oliver he reviewed my previous policy and answered lots of my questions then found a better policy for me going forward
Used this company about 3 years ago for the original policy and would recommend them

Laura Niles dealt with my case - lovely and helpful. Clear and explained everything well

Fantastic customer service given today (17th April) by William Redgrave. Very pleasant to talk to, always reassuring I was understanding what we were discussing and was very professional. Was a pleasure sorting my life insurance out with him this morning and I feel at ease knowing I have something in place with his help and guidance. Thanks again Will

I received a call from Kelly and as usual wasn't very eager to checky insurance but something was different. Kelly wasn't pushy just professional and polite. So I went through with her and she actually saved me money and got the cover I wanted!
Well done Kelly!

Very helpful, I’m very nice

Helen Brierley was nothing short of excellence!

Clearly stated all and ensured each element was understood by myself. She took her time to explain all elements and ensured all was understood. Thank you Helen.

Spoke with Oliver from Hug life, he was very patient & thorough with his approach. Cover explaned well & any queries were easily answered.

Had a lovely conversation with Kelly today. Who helped me get the best deal for my life insurance, explained everything and was a pleasure to talk to