Hug Life  Reviews 

Had a lovely chat with William Redgrave what a pleasant and very helpful experience I had with this man

I dealt with Kelly Hough who was patient and took plenty of time to get me the correct insurance in place and at my convenience

Laura was brilliant with my new tailored life insurance for me and my family

Had a lovely conversation today with a lady called Laura Niles who helped to change my life insurance to a lot better suited to my situation. She was really helpful, very friendly and just all round amazing customer service skills.

I was looking for insurance that would cover me after a recent cancer diagnosis and was put in touch with Helan Brierley. Not only did she find me exactly what I was looking for, she was extremely knowledgeable about the product offered and was really polite, helpful and a pleasure to deal with. Would definitely recommend.

I had a lovely conversation with Laura Niles , she was very friendly and helped me choose the best policy for myself with my best interests in mind .
Thanks Laura I’m realy pleased !

Oliver is amazing. He is a people's person and you can tell he enjoys his job. When it comes to Wills and life insurance, I get uncomfortable. I don't like to think into the future. However, Oliver put me at ease, made me feel comfortable, and actually had me laughing.
Oliver is very kind and patient.
Great guy. Great experience.
Thanks Oliver

He was very helpful and helped me understand what everything was to get me and my family the best dales for us so thanks so much

I spoke to an Agent called Laura who was extremely helpful and patient with me whilst I gathered information. Laura took the time to explain everything in great detail and was a very pleasant person to speak to and couldn't do enough for me. She found me a much better cover than I previously had which also now includes my baby and covers both me and my husband for longer. Very happy with the service Laura provided.

William Redgrave was lovely and super helpful. I was a little sceptical and thought this is just another nonsense call but he was so patient and made sure I got the best deal! Thank you

​I recently worked with William R. to set up a new life insurance policy, and I couldn't be happier with the service I received.

​Navigating insurance can often feel overwhelming, but William made the entire process incredibly straightforward and stress-free. Here are a few things that stood out:

​Expert Knowledge: He took the time to explain the different options clearly, ensuring I understood exactly what I was signing up for. ​Patient & Personable: I never felt rushed. William answered all my questions with patience and a genuine interest in finding the right fit for my needs. ​Efficiency: He handled the paperwork and logistics quickly, keeping me updated every step of the way.

​If you’re looking for someone professional, trustworthy, and easy to work with, I highly recommend asking for William. Thank you for the peace of mind!

We were due a review of our policy and Laura Niles was a massive help. She guided us through the process, explaining all of the possibilities to upgrade and downgrade and explained all of the complicated policies details so we could understand in layman's terms. Thank you Laura for all of your help and being so efficient, would highly recommend.

Spoke with a lovely lad Oliver i feel like i messed him around alot over my crazy work shifts but when we spoke he was great and managed to sort our life insurance problems i didnt knew I had

I have spoken with Will Redgrave who was sorting out our existing policies.He offered expert advice and guidance in tailoring my policies to my individual and family needs.He phoned when he said he would and checked on information to make sure all was correct.He is knowledgeable, patient, and took the time to clearly explain all my options. Thank you for your help.

I had an absolutely wonderful experience working with Laura while securing my life insurance policy. From the very beginning, she was warm, patient, and incredibly knowledgeable, making what can often feel like a complicated process completely seamless.

Laura took the time to understand my needs and explained everything clearly, ensuring I felt confident and comfortable with my decisions. Her professionalism and genuine care really stood out, and she was always available to answer any questions I had along the way.

Thanks to Laura, the entire process was smooth, stress-free, and even enjoyable. I truly appreciate her support and would highly recommend her to anyone looking for expert guidance and outstanding customer service.

Great service from Jason Wong, thank you

Had a a conversation with a young man called oliver today he was very helpful and advised me on the best policy that suited me for life insurance.Thankyou oliver for your help today.

I’ve spoken to a few advisers, but William was by far the best. He was patient, thorough, and made sure every detail of my policy fit what truly matters to me and my family. He gave me complete confidence in my decision.

I spoke to lovely man called oliver he help me get a life insurance a few days ago.. he was very helpful and friendly

Oliver did. Fantastic job with my review, I was cautious at first because I didn’t want to be scammed, however great person and approach!! Give him a promotion