This site will save me just under £500 per year on medication. Really easy to use and obviously a lot cheaper than my vets. Super quick delivery. Very happy and would highly recommend.
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VetDispense is an independent, family-run UK online pet dispensary, founded by experienced veterinary surgeons in 2008. For nearly two decades, we have helped pet owners, animal keepers and livestock owners obtain genuine veterinary medicines, supplements and everyday animal-health products at fair, transparent prices. --- We aim to make ongoing pet treatment more affordable and easier to manage without compromising the safety, quality or professional standards your pet deserves. --- VetDispense is run by a qualified team that includes veterinary surgeons and AMTRA Registered Animal Medicines Advisers. Our premises are registered with the Royal College of Veterinary Surgeons (7025700), and we are Veterinary Medicines Directorate registered (2029797). We are independently inspected, and prescription-only medicines are supplied only after we have received a valid veterinary prescription. --- Every veterinary medicine we sell is genuine, UK sourced and fully traceable. We buy directly from the same major veterinary wholesalers that supply Vet practices throughout the UK. Medicines are stored, handled, checked and dispensed from our registered premises under the appropriate conditions, so customers can order with confidence that the product they receive has come through a legitimate veterinary supply chain. --- For UK orders, we use the premium Royal Mail Tracked 24 giving customers clear tracking and fast delivery after dispatch. Refrigerated products are packed in insulated packaging with ice packs and sent by Royal Mail Special Delivery, with cold-chain protection designed to maintain the required 2–8°C range. Refrigerated delivery is available throughout Great Britain, including the Scottish Highlands and Islands, without an additional Highlands or Islands surcharge. --- We also offer worldwide delivery on most products, using tracked international services and accepting local veterinary prescriptions for international orders. --- We strive for a straightforward ordering process, competitive prices, careful packaging, quick dispatch and responsive support. --- Whether you are ordering a regular prescription medicine for a dog or cat, treatment for a horse, or trusted animal-health supplies. We have served tens of thousands of customers since 2008 and remain committed to safe dispensing, genuine products, reliable delivery and helpful, knowledgeable service.
Contact info
Unit 1 Airfield Road Trading Estate, NN29 7XA, Northampton, United Kingdom
- 01234 783113
- sales@vetdispense.co.uk
- vetdispense.co.uk
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Excellent customer service
Efficient and prompt, with excellent customer service. I am very happy to recommend Vets Dispense.
Easy ordering system even requiring a…
Easy ordering system even requiring a prescription. Order received in quick time.
I will be recommending Vetdispense to…
I will be recommending Vetdispense to all our followers on instagram 4890 followers to date follow. little_miss_pru
I was a little disappointed in the delivery…
I was a little disappointed in the delivery time, although that was a fault of Royal Mail. The packaging arrived all crushed too. Maybe consider sending through a different courier or offering the option to pay more for a quicker delivery, I would definitely pay.
Very happy with price, will order again but leave plenty of time between prescriptions.

Reply from Vetdispense
Great service as usual
Great service as usual. I ordered equestrian medication with prescription. Order arrived safely and quickly. I've used this business several times and the service has always been impeccable.
The service and communication is good
The service and communication is good, vigilant re prescription and medications with competitive prices
As always easy to use website
As always easy to use website, easy process, quick delivery! Brilliant service!
Reasonably priced and delivered quickly
I ordered 2 products online from vetdispense because they were the cheapest available online . Items were delivered the next day so was really happy with the delivery timescale and the price of the goods
Responsive and quick!
We regularly order a prescription from Vetdispense for our elderly dog. The orders are always received and dispatched quickly and well packaged. The team are very responsive whenever we send prescriptions over and quick to contact us when we have sent the wrong one! Would recommend using Vetdispense.
Good service and quick delivery
Good service and quick delivery as usual
Great service!
Ease of access on the website. Clear instructions, ease of uploading Vet’s prescription to ensure the correct medication and dosage were purchased.
Great communication re dispatch and expected delivery date of the order was much appreciated. It was well packaged and arrived in tact.
They have a good site
They have a good site. Offer good prices. I was informed via several e-mails corespondents, and my order arrived quickly. I am very pleased and surely come back! X
Very professional service over this…
Very professional service over this past 14 months.
Amazing service
Amazing service, quick dispatch and great communication! Can't fault them and will definitely use again!
Excellent service
Easy to upload prescription, and order. Super fast delivery . After checking a few online, Vetdispense were the cheapest. Will be using them every time I need my dogs medication.
Excellent service
I’ve been ordering a refrigerated pet prescription through Vet Dispense for some time now. Communication is good. Delivery is always arranged as per my request and well packaged. Good price.
Very happy.

Reply from Vetdispense
Great service
My order was turned around quickly and arrived within the estimated time. They have always been very helpful particularly with prescriptions - sometimes I've had to have things delivered to the vets to administer, and sometimes to my home and there has never been any problems. Highly recommend them as a service for any pet owner.

Reply from Vetdispense
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