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Veteran Debt Assistance Reviews 

1,499
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 699 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making interactions pleasant and supportive. Many people appreciated the excellent customer service, noting that representatives were patient, caring, and provided clear explanations, ensuring a comfortable understanding of the process. The overall service and user experience were described as easy, streamlined, and efficient, giving customers a renewed sense of hope and control over their financial situations. Reviewers frequently highlighted the quick response times and consistent, professional communication, fostering a high level of trust and satisfaction with the assistance received.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as helpful, thorough, and... See more

Customer service

Clients share positive opinions on customer service, often highlighting the helpfulness and professionalism... See more

Service

Reviewers highlight positive aspects of service, noting that staff are very helpful, thorough, and... See more

User experience

Users describe positive interactions with the user experience, with many finding the onboarding process... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After feeling I was collapsing under a pile of debt, I reached out and regained a sense of hope that everything is OKAY. Vet Debt Assistance is helping me clean up my finances so that I am still in co... See more

Company replied

Rated 5 out of 5 stars

Starting this debt relief process is one the most important decisions that I've made this 2026. I had one of the greatest representatives, Nick on the phone, and with a lot of patience and determinati... See more

Company replied

Rated 5 out of 5 stars

Extremely professional, courteous, knowledgible, and warm managers. After going through two other debt remediation services I have found this company to be down to earth and very well informed about... See more

Company replied

Rated 5 out of 5 stars

Thomas Auerbach made it an excellent experience. He went above and beyond for me. He explained the program thoroughly and empathetically listened to me. Then I spoke with Danika who did my onb... See more

Company replied


Company details

  1. #44 of 109 best companies in Financial Institution

Written by the company

Our nation has nearly 20 million Veterans and each has been uniquely shaped by their service. From the moment they return home and for years to come, every Veteran faces their own set of challenges. We empower Veterans of all eras to tackle financial challenges and achieve personal triumphs, both large and small, to build a foundation for long-term financial independence and security in civilian life. Veteran Debt Assistance is dedicated to supporting veterans and their families in overcoming financial struggles. Specializing in debt relief, this organization provides personalized solutions to help military veterans navigate overwhelming debt. With services such as debt settlement, credit counseling, and financial education, Veteran Debt Assistance ensures that veterans receive the help they need to regain financial control. The organization understands the unique challenges veterans face and offers confidential, affordable services tailored to their specific needs. Through a combination of expert advice and compassionate support, Veteran Debt Assistance is committed to improving the financial well-being of those who have served our country. Whether dealing with credit card debt, student loans, or medical bills, veterans can rely on this trusted platform to find lasting debt solutions. Explore their resources for guidance and take the first step toward financial freedom.

Veterans with up to $200K in debt could be eligible for relief

Written by the company

You've given us your best. Now let us return the favor.

Veterans with up to $200K in debt

Could be eligible for relief of up to 40%

Could be eligible for relief of up to 40%
Visit VeteranDebtAssistance.org to see how much you could save.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,499)

638 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The agent was great

The agent I talked too was knowledgeable and was able to get us some good information

August 4, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Randy,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The reps were extremely knowledgeable…

The reps were extremely knowledgeable and had answers to all my questions.

August 4, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Daniel,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Great experience and awesome customer…

Great experience and awesome customer service

August 1, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello,

Thank you for the kind review. We’re thrilled that you had such a positive experience with us. If there’s ever anything more we can help you with, just give us a shout!

Warm regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Informative

Informative, a little hectic toggling between a lot of e-mails and the juggling. A lot of information to take all in at once. However, both representatives were very pleasant, helpful and put together a program seemlessly for me. I was put at ease from the start.

August 1, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Carol,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

They was real and Trinity and help with…

They was real and Trinity and help with my problem and I thank you

August 2, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

I will find out when my cards are zero…

I will find out when my cards are zero balance and will be sending you my payments. But, it was very pleasant dealing with Ben.

August 2, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Marcel,

We appreciate your review! Knowing that you found our service to be helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do!

All the best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

I felt comfortable and respected…

I felt comfortable and respected discussing my personal issues with the agents. I trust and feel safe sharing my endeavors to a successful financial future with this firm.

August 2, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Douglas,

We appreciate your review! Knowing that you found our service to be helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do!

All the best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Helping me to start over

Helping me to start over. Very helpful and extremely quick .

August 1, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Christopher,

We appreciate your review! Knowing that you found our service to be helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do!

All the best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Great Outcome

Everything was explained very well and the proposed resolution far exceeded my expectations.

August 1, 2026
Unprompted review
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Doug,

We appreciate your review! Knowing that you found our service to be helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do!

All the best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Jamal

Jamal, very helpful and very knowledgeable! Pleasure to work with.

August 1, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Sam,

Thank you for your kind words! We're so glad to hear that Jamal made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Well I didn't take the program

Well I didn't take the program. I found that it's not the program for me

August 1, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Louis,

We’re sorry to hear that you didn’t feel supported through our service. Our goal is to provide meaningful assistance to each client, and we’d appreciate the opportunity to understand more about your experience and see how we can improve. Please feel free to reach out to us at help@veterandebtassistance.org so we can work toward a solution that better meets your needs.

Thank you,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Knowledgeable as they (Antonio) took me…

Knowledgeable as they (Antonio) took me through the process.

July 31, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Thomas,
Thank you for your kind words! We will be sure to pass on your feedback to our colleague. If you ever have any questions, now or in the future, please don't hesitate to reach out. We're here for you.
Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

As quick as possible

As quick as possible, will see in a few months

July 31, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello,

We appreciate your review! We're glad to hear that you found the processes to be efficient. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do!

All the best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Immediate Relief

After feeling I was collapsing under a pile of debt, I reached out and regained a sense of hope that everything is OKAY. Vet Debt Assistance is helping me clean up my finances so that I am still in control of my life, not the other way around. Thank you for being my advocates, Chiffon, Dominique, and Brittney Lachance!

July 29, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Ana,

We really appreciate your feedback and are glad to hear that working with our representative brought you some much-needed relief. It’s important to us that our team thoroughly addresses every client’s needs, and we're happy we could support you in this way. If you’d like to discuss anything further or need additional assistance, please don’t hesitate to reach out to us at help@veterandebtassistance.org. We’re always here for you!

Best,
The Veteran Debt Assistance Team

Rated 4 out of 5 stars

Still looking for help

Still looking for help? Please let me know.

July 29, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi,
If you have any questions or need assistance, please don't hesitate to reach out to us at help@veterandebtassistance.org. Veteran Debt Assistance is here for you.
Best,
The Veteran Debt Assistance Team

Rated 4 out of 5 stars

Every one I spoke with gave me a true…

Every one I spoke with gave me a true feeling of trust and honesty

July 30, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Curtis,

Thank you for your review! It's great to know that you felt at ease when speaking with a representative. If there's any way we can enhance your experience or assist further, please feel free to contact us at help@veterandebtassistance.org. We're always here for you!

Kind regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Early stages, but awesome thus far!

So far so good. They jumped all over my concerns, and have kept me informed every step of the way. Still very early in the process, but I actually feel like I have a chance to breathe again soon.

July 29, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Mark,
Thank you for your kind review! We're so pleased that you are feeling more confident about your financial situation. If you have any questions, now or in the future, don't hesitate to reach out.
Best regards
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Debt Assistance

Staff and service. Very helpful and thorough. Onboarding process was great. Received a callback the next day to see if there were any other questions. took great care of what I needed.

July 29, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi RJ,
Thank you for your kind review! We wish you all the best on your financial journey, and if you ever have any questions, we're just a phone call away!
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Very Easy and Understandable

The assistant that I made contact with(Joshua) was very curious, understanding and helpful all the way through the call.He ensured I understood everything we discussed.

July 31, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Jessie,
Thank you for your message; we appreciate you! We will be sure to pass your feedback on to Joshua. If you ever need any assistance in the future, don't hesitate to reach out.
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

It was an easy process

It was an easy process. Should have done it sooner.

July 29, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi,
We're delighted to hear that you were satisfied with our service and your new financial plan! We wish you all the best for the future.
Best,
The Veteran Debt Assistance Team

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