Great products! Amazing value! Absolutely horrible assembly instructions. Some pictures don't match or are missing. Steps are unclear. Diagrams are a little helpful...
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
- #14 of 23 best companies in Tool Store
- #2 of 5 best companies in Automotive Repair Equipment Wholesaler
- #3 of 12 best companies in Garden Furniture Shop
- #28 of 47 best companies in Home Improvement Store
Written by the company
VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isnʼt just a task, itʼs a declaration of reinvention. Upgrade with VEVOR.
Contact info
9166 Anaheim Pl Rancho Cucamonga, CA 91730, 91730, Rancho Cucamonga, United States
- https://www.vevor.com/pages/contact-us
- vevor.com
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordering is easy and fast
Ordering is easy and fast. I was able to find what I needed and it arrived quickly.
May use AI-assist with repliesRead more
The product was fantastic
The product was fantastic . When I tried getting in touch with customer service on 2 separate occasions, they take 5-7 minutes in between responses. If you have people to answer questions, actually have them handle them 1 at a time. I never could get another piece ordered that I needed. I guess in the long run I should have went with another brand I could get replacement parts and any kind of customer service.

Reply from VEVOR
I find that the hose reel is nice
I find that the hose reel is nice, but just a little disappointed with the hose thickness 5/8x130 will c how long it will last.
From order to delivery all went very…
From order to delivery all went very smooth. I assembled the unit and await using it in the next few days.
Price and shipping unmatched!
Price was better direct than through a 3rd party vendor. Shipping was quick and free with the quantity I purchased. They are already assembled and making our workplace more efficient.
Atrocious Products & Service
Atrocious. Ordered two things and tried to return one. They said they’d get back to me within 48 hours and it’s been over a week. All I requested was a return shipping label. I suppose I will have to file a credit card claim now.
EDIT: They are lying in their reply.

Reply from VEVOR
Good quality
Fast shipping, good quality product and it is the only charger that would bring a dead battery back to life.
Defective bench grinder does not work.
The end of February I ordered a bench grinder and the order # was; 26022800924001090372.
I received the bench grinder in early March. I set it up on my work bench, plugged it in and noticed that the wheels started turning but quickly stopped.
A few days later our electrician was at our house doing work and I asked him if he could help to determine why the unit wasn’t working. He removed the black plastic baseplate at which point he immediately noticed that the installed fuse was blown. I contacted Vevor twice to request that a fuse or fuses be sent to me to determine if the installed fuse was defective at the suggestion of our electrician, however, there was no response from Vevor.
I then contacted Vevor via chat and described my experience as noted above and Anwar established ticket # 3123396. Anwar was not satisfied with my description and asked to attach a video.
I determined that it was a 250 volt fuse land ordered a pack of them from Amazon.
I have installed two more fuses and each time I turned the switch on the fuse immediately blew and flashed when doing so.
I attached a video at the request of Anwar as it seemed he didn’t believe what I had described and that video clearly shows me turning the switch on and the fuse blowing immediately. As a customer it has felt like Anwar has made me jump through hoops to meet his demands and it has felt like he has done everything possible to make my experience with Vevor a miserable one at best. In fairness to Vevor I have purchased a number of their products over the years and this is the first negative experience I have had and admittedly I’m frustrated at having had this bench grinder for a month now and I have not been able to use it. I have read that customer experience with Vevor is typically prompt and positive, however, my experience to date has been neither and I have heard nothing further from Anwar. At this point I have been unable to determine if Vevor or Anwar is the problem but either way there has been no resolution to an issue where I paid for the product over a month ago and it was clearly defective from the day I received it. To date there has been no offer of replacement and I’m beginning to rethink buying anything from Vevor in the future.

Reply from VEVOR
Garbage service
Garbage. They will send the items via some rank logistic company, and when the package is not delivered they will stop responding to you.

Reply from VEVOR
Fast Free Shipping
Fast Free shipping and I was able to use rewards points for an added discount on the already sale price. I have been satisfied with all the products purchased from VEVOR.
Another Asian Scam Company
I ordered a motorcycle hut/shelter. Once assembled, I realized it was not good quality. It was like a trash bag over flimsy poles. Terrible quality. I decided I would return it. According to the website, I would be able to return it for a full refund for unsatisfactory quality. I contacted customer service and the only way I could communicate was through chat. After several back and forth texting, the agent kept sending me the same information about how I could only get a refund for specific reasons. I need to send videos and or pictures to show the issues. As I explained I assembled it and determined the quality was terrible. I disassembled it and boxed it back up. I had no reason to take pictures. I requested the contact information for corporate but she told gave me an address so I could write to them. I then asked to speak to her supervisor and as of this review, I've been waiting for 45 minutes for a response. She did offer $97.00 if I'd keep it. The item cost me $161.31. I asked for a full refund. Stay away from this company. They are scammers. You will lose your money. Udate: as of 4/8/26 with the help of the BBB, Trust Pilot and Social Media I received a full refund.

Reply from VEVOR
Delivery service was great
Delivery service was great! Also the hat heat press machine has been operating great!
If it works great
I have bought several items that have been great. 1 was not but shrugged it off. Now I have a 600 watt transformer that I wanted to upgrade with more lights. Bought lights to add to existing lights and removed a working 300 watt HD transformer. Put the 2 wires on the new Vevor transformer and plugged it in and nothing. No power to the transformer. Go on line to get help and it is as bad. Fill out a question with my info and no help no response. So sad, so disappointed.

Reply from VEVOR
Shipped efficiently and product was in…
Shipped efficiently and product was in good condition
First off the spray nozzle won’t…
First off the spray nozzle won’t shutoff. And under pressure the tank leaks between the orange plastic and white plastic running herbicide mix down my back and legs. Just terrible

Reply from VEVOR
Very high-quality product!
Very high-quality product!
This charger already paid for itself by saving a dead car battery.
The bread machine was exactly what they…
The bread machine was exactly what they advertised, it came early, and I've already made a loaf of bread that came out excellent. Thank you so much for the quality
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







