VEVOR Reviews 20,134

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality and very reasonable prices, often noting that items exceed expectations given the cost. Many consumers highlight the fast and efficient delivery service, with orders arriving promptly and often earlier than anticipated. The overall ordering process is described as easy and satisfactory, leading to a positive shopping experience for most. However, some customers also noted issues with product quality, describing certain items as "cheap" or "junk," and a few reported receiving incorrect or faulty products, including one instance of a dead-on-arrival EV charger. There were also occasional complaints about missing parts or damaged packaging upon arrival, and a small number of people experienced difficulties with customer service regarding returns or warranty claims.

What people talk about most

Product

People report positive experiences with product, often praising the good quality, reasonable prices, and fast... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the good quality and reasonable... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising fast shipping,... See more

Price

Customers generally had positive experiences with price, often highlighting that the prices cannot be beaten... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy and smooth, with... See more

Based on these reviews

Rated 4 out of 5 stars

Great products! Amazing value! Absolutely horrible assembly instructions. Some pictures don't match or are missing. Steps are unclear. Diagrams are a little helpful...

Rated 4 out of 5 stars

For now it's a 4 I have tried everything I have gotten from vevor yet but have had issues with shipping but thats more on fedex then vevor so ill leave it at that so far

Rated 4 out of 5 stars

The saw works great. The poles have a lot of fiberglass slivers on them that stick in your hands. Be careful handling when unpacking and assembling. Dumb everything out with gloves on and rinse off... See more

Rated 5 out of 5 stars

VEVOR has a wide range of products. I have a small farm and have been using a lot of Stu. It’s all of good quality and has been great for the basics. I’ve had a shipping issue and they were prompt... See more


Company details

  1. #14 of 23 best companies in Tool Store
  2. #2 of 5 best companies in Automotive Repair Equipment Wholesaler
  3. #3 of 12 best companies in Garden Furniture Shop
  4. #28 of 47 best companies in Home Improvement Store

Written by the company

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isnʼt just a task, itʼs a declaration of reinvention. Upgrade with VEVOR.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

20K reviews

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Rated 1 out of 5 stars

Ice maker arrived damaged from VEVOR

WOW, NO where in VEVOR response does it mention actually offering to solve there problem with the broken off water inlet valve as how it was delivered to me, AGAIN all they will say is they don’t have spare parts, WELL how did you assemble it in the first place. NO solution other than contact Amazon WELL it’s not amazons defective part. NO help again DO NOT order from VEVOR they will not back anything you receive broken

March 6, 2026
Unprompted review
VEVOR logo

Reply from VEVOR

We regret that the ice maker arrived damaged and apologize for the difficulty you experienced with our support. We appreciate your feedback and will review our processes to improve.

Rated 4 out of 5 stars

One of my go-to supply sites

One of my go-to supply sites. This site is pretty much my primary online source for things that I would normally go to a budget big box store to find specialized tools and household items. There is almost no search function available on their site so you're having to rely on a creative google search prompt to find specific things that you need.

November 28, 2025
Rated 5 out of 5 stars

Pleased and pleasantly surprised

I was hesitant to order display units I needed from this site because of the number of negative reviews so was pleasantly surprised that units that were almost double the cost on other sites came to me in good order. These are very basic free-standing wire displays, but they came with good instructions, all hardware, and seem as sturdy as more expensive units. Not sure I would buy more complex equipment or tools from here, but am well pleased with this purchase!

April 3, 2026
Rated 5 out of 5 stars

Great

Great, solid product, delivery was excellent with timely tracking provided.

July 29, 2025
Rated 2 out of 5 stars

Heavy duty and worked great for about…

Heavy duty and worked great for about hour then just stop working and it's not starting up

March 31, 2026
VEVOR logo

Reply from VEVOR

We appreciate your feedback. We're sorry the product stopped working so soon. We'll investigate this issue to ensure better performance.

Rated 1 out of 5 stars

It would have been hard for them to…

It would have been hard for them to have made my experience with customer service any worse. It turns out that I was able to order a replacement part at no charge; it arrived in a reasonable amount of time, I was able to swap out the parts, and the machine now works. Had I been told that was a possibility, I would likely be a satisfied customer. Instead, I was told I would get a response within 48 hours and that "response" was just a request for more information, and we went around and around in this sort of "we'll respond within 48 hours" loop for well over a week, all the while my drain snake remained unfunctional at a time I desperately needed it. At one point, their automated response system did send a suggestion for things I could check or try, but not once did that system suggest the replacement part, an option I just happened to find on my own.
In the end, I requested to return the product and was offered a rather insultingly small partial refund instead. I declined, and the offer was increased; we repeated that process a third time. I finally tired of dealing with them and accepted a 50% refund, which to their credit, was issued promptly.
Will never order from this company again.

March 1, 2026
Unprompted review
VEVOR logo

Reply from VEVOR

We appreciate you sharing your experience. We regret that our customer service interactions and the multiple refund negotiations fell short of expectations, especially when you needed our product. We'll review your feedback to improve our response times and ensure our support team offers all available solutions.

Rated 5 out of 5 stars

I ordered the Vevor 4gl battery…

I ordered the Vevor 4gl battery sprayer. I ran 16 gallons of termite and weed killer through it the first day. I used the three nozzle brass end and turned the output up all of the way. It turned what used to be a 3 hour job into 30 minutes.
The shipping was fast and I like the sprayer.

April 3, 2026

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