They sent me a product in a damaged packaging and refused to take it back. They also used an extremely low quality shipping company (GLS) who just dropped the damaged package in front of my door desp... See more
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Very well explained item descriptions and easy to use website. Delivery tracking was excellent, no issues at all. Prices are very competitive compared to like for like items in Ireland. Saved quite... See more
I bought a Vevor Ice Cream Maker 2l volume - delivered after 3 days - very well packed - very good quality. It´s working perfect and deliveres wonderfull icecream. Machine stops automatically when... See more
I bought a VEVOR crop protection sprayer 6L and can really recommend this device. It works very well and is made of high quality materials. The spray nozzle allows continuous adjustment from spray mi... See more
Company details
Written by the company
VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isn't just a task, it's a declaration of reinvention. Upgrade with VEVOR.
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4.4
Excellent
8K reviews
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Kitchen Island
Great product delivered efficiently and on time.The kitchen island is a great asset to our kitchen.Well made with easy to assemble instructions.
June 6, 2024
Unprompted review
Tool orders
High quality product. Great price. Quickly delivered. Bought a few things from vevor now, fully satisfied
May 22, 2024
Unprompted review
VEVOR 40L Kompressor Kühlbox
we searched for an easy and inexpensive way to replace a small and not very useful Engel fridg that the previous owners of our VW bus T5 have added to the camping equipment.
Delivery from VEVOR was fast and first tests showed that the 40L box is much more comfortable and works fine as it should.
The new box is a little bit lowder than the Dometic CFX3-45 we also own (but is a third of the price!), but that's okay (but much more quite than the previous Engel fridge). And unfortunately the outer casing (metal) is not as robust as the CFX3, so during transport it got several bumpers in the casing.
And yes, the box misses some internal grid cases as the CFX3 has.
But as said : the price matters and excuses a lot.
April 30, 2024
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
120V unit instead of 240V. DEVICE NOT USABLE!
I ordered a water destillation machine.
They sent me a 120V device which is not usable in Europe - even though the user manual on the website specified 240V.
On my support request they offered to send me a 240V >MOTOR< which they expect me to assemble myself. I do not own any tools to do this. This is ridiculous...
I will gladly increase my star rating if they resolve this issue swiftly. Otherwise I can NOT recommend this shop to anyone.
June 21, 2024
Unprompted review
Reply from VEVOR
Dear customer,
We deeply regret the unsatisfactory service you received previously. Customer feedback is of utmost importance to us, and we will swiftly relay your comments to the appropriate department for necessary improvements.
Our customer service staff will provide you with a new solution within 24 hours, please check your email.
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor
Reply from VEVOR
Dear Tony Rolls,
I understand that you did not expect this to happen and if this happens to me, I will surely feel the same way. Rest assured that I am here to listen and help you. Please provide us with your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.
Please don't hesitate to reach out if you have any questions or doubts.
Best，
Vevor Team
Delivery times respected
May 21, 2024
Unprompted review
Heavy duty security chain
I purchased a heavy duty safety chain for my garden furniture and am delighted with the product. Excellent value and a quality product.
June 1, 2024
Unprompted review
I purchased a "tough tool" (chiller)…
I purchased a "tough tool" (chiller) which had leaks on every connection point. Really bad product quality...
June 17, 2024
Unprompted review
Reply from VEVOR
Dear Dominik H,
We're very sorry to hear about the unpleasant experience you've had with us so far.
We completely understand this is not what you expected at all.
Could you send us your order number or login email?
Then we'll check it for you.
Or you can also contact our customer service for help via https://de.vevor.com/pages/contact-us.
If you have any other questions, please don't hesitate to contact us.
Kindly,
Vevor Team
Fast delivery - Top quality
Fast delivery, well packed, good quality. Nothing to complain at all - just Top!
June 11, 2024
Unprompted review
Recommendation for VEVOR crop protection sprayer 6L…
I bought a VEVOR crop protection sprayer 6L and can really recommend this device. It works very well and is made of high quality materials. The spray nozzle allows continuous adjustment from spray mist to jet and the performance (L/min) is relatively high.
I only missed a description how often and how much oil should be applied to the pump (because there is a lettering).
June 17, 2024
Unprompted review
Fast and unproblematic help
The form of communication chosen by Vevor works perfectly. As a rule, I had an answer after less than 24 hours. The entire communication was always solution-oriented and without the ulterior motive "The customer is to blame", just like you know it from other manufacturers.
Therefore, I can use the Customer service as it currently presents itself as very good. I am absolutely satisfied....
June 10, 2024
Unprompted review
More than I have expected
It's more than I have expected for this price. The motor ist enough strong, quiet and with good regulation.
What I dislike: the whole machine ist too small, but it's possible to throw with lower sitposition. Also the container below the wheel should be brighter.
June 13, 2024
Unprompted review
Invoice management hardly acceptable
Invoice has to be created via online-account by the customer. The button says it will take 2 hours and can then be downloaded. Now it's the next day, still no invoice visible...
June 13, 2024
Unprompted review
Reply from VEVOR
Dear waz,
I understand that you did not expect this to happen and if this happens to me, I will surely feel the same way. Rest assured that I am here to listen and help you. Please provide us with your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.
Please don't hesitate to reach out if you have any questions or doubts.
Best，
Vevor Team
Problem-free
Problem-free, quick processing. Quality corresponds to price - not a professional tool but very good for amateur use.
June 11, 2024
Unprompted review
The heat wasnt distributed evenly
June 8, 2024
Unprompted review
Reply from VEVOR
Sehr geehrter Kunde,
Ich verstehe, dass Sie nicht damit gerechnet haben, dass das passiert, und wenn mir das passiert, werde ich sicherlich genauso empfinden. Seien Sie versichert, dass ich hier bin, um Ihnen zuzuhören und Ihnen zu helfen. Bitte teilen Sie uns Ihre Bestellnummer und Ihre Login-E-Mail-Adresse mit. Auf diese Weise können wir den Status Ihrer Bestellung überprüfen und die richtige Lösung für Ihr Anliegen finden.
Bitte zögern Sie nicht, sich an uns zu wenden, wenn Sie Fragen oder Zweifel haben.
Beste Grüße,
Vevor-Team
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