Veygo Reviews 10,888

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its competitive and reasonable pricing, often finding it to be the most affordable option compared to other providers. The user experience is frequently highlighted as easy, quick, and straightforward, with many appreciating the simple sign-up process and efficient service. People also commend the website for being easy to navigate and use. However, some customers reported issues with the chatbot on the website, noting that it continually resets conversations without connecting them to an agent. A few people also mentioned experiencing unexpected price increases for their insurance, even without changes to their driving record. Additionally, some users expressed dissatisfaction when they were unable to secure repeat insurance policies, which hindered their ability to continue practicing driving.

What people talk about most

Price

Reviewers highlight positive aspects of price, consistently finding the rates to be competitive, affordable,... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the ease of use and... See more

Service

Customers consistently note positive experiences with service, highlighting the straightforward and efficient... See more

Value for money

Users describe positive interactions with value for money. Many customers found the pricing to be reasonable,... See more

Website

Clients share positive opinions on the website, highlighting its ease of use and navigation. Many reviewers... See more

Based on these reviews

Rated 5 out of 5 stars

A really quick and easy to use app to provide me with comprehensive insurance when borrowing a friend’s car. Compared to price comparison site quotes this was much cheaper and simple process. Liked... See more

Rated 5 out of 5 stars

Very easy and straight forward process of buying temporary car insurance. Also, very reasonable rates. I was nicely surprised. After I made payment, I had received all the documentation and certificat... See more

Rated 5 out of 5 stars

Very easy to set up temporary insurance. Good price too. Hopefully, it will not be needed so cannot comment on whether they deal with claims OK or not. Underwritten by Admiral so should be ok. So... See more

Rated 5 out of 5 stars

Straightforward process and affordable quotes. And it's comprehensive, too. I like the flexibility it comes with so that one can cancel at any time.


Company details

  1. Insurance Agency
  2. Auto Insurance Agency
  3. Insurance Company

Written by the company

At Veygo our world is pay-as-you-go car insurance. We know people’s lifestyles are changing and that’s why we provide flexible cover by the hour, day or week for car borrowers, owners and learners. We’re proud to have sold more than 4 million policies and be part of the Admiral Group; our comprehensive insurance is underwritten by Admiral, voted Best UK Car Insurance Provider six years in a row by The Personal Finance Awards. If you need to contact us, please complete a form on our Contact Us page: https://www.veygo.com/contact/


Contact info

  • Ty Admiral, David Street , CF10 2EH, Cardiff, United Kingdom

  • veygo.com

4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and simple

I needed to test drive a private sale car and as I drive a van, my insurance doesn't cover other vehicles. Was easy and quick to set up the cover. I went for a week as it wasn't much more than a day. As it happens I never even got to drive the car I was viewing! Cancelled the cover and got an immediate, pro rata refund. I'll use again.

April 14, 2026
Rated 5 out of 5 stars

Great service

Great service, super easy to sign up and by far the most competitive price for temporary car insurance I needed. I will be back next time for sure.

April 7, 2026
Rated 1 out of 5 stars

Yesterday I bought one day policy and I…

Yesterday I bought one day policy and I received one hour you charge me £25 for what Iam not satisfied at all

April 14, 2026
Veygo logo

Reply from Veygo

Thanks for your review and I'm sorry to hear about the experience you've had with us. You can contact us by starting a conversation with our Digital Customer Service Agent on https://www.veygo.com/contact/ Our Agent will then submit a case to our team and we'll get back to you shorty

Rated 5 out of 5 stars

Veygo did great I was struggling on two…

Veygo did great I was struggling on two other temp insurance providers and ended up with a smooth seamless experience they diverted me to a package perfect for what I was looking for at a reasonable price very very happy with the service even told me I was covered for doing my practical test under there insurance fantastic thumbs up from me

April 5, 2026
Unprompted review
Rated 1 out of 5 stars

I’m paying for my sons insurance & have…

I’m paying for my sons insurance & have to cancel it, he will not do this so I have reached out to Veygo for guidance & they haven’t responded. No problem taking out the insurance, but as I don’t have access to the account I’m unable to cancel.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service!

The whole process was very straightforward and quick. The cost was reasonable too. Great service. Will use again and also recommend to my friends.

April 5, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look