Viaggiare Rent - Brindisi Reviews 

1,557
•
TrustScore 5 out of 5

4.9

Contrada Montenegro 1, 72100 Brindisi, Puglia, IT

•

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Rated 5 out of 5 stars

Erica and Antonio are #1. I travel a lot and their customer service is top notch. They were helpful, kind and genuinely enjoy their job. This positive attitude makes a great customer experience for me... See more

Company replied

Rated 5 out of 5 stars

Easily the best car rental experience I've had in Italy. Friendly attentive staff, quick admin, no hassle for both collecting the car and leaving it back. Thanks Erica and Simone for making it so easy... See more

Company replied

Rated 5 out of 5 stars

A couple of days ago, my parents visited and were greeted by the incredible Naila. I just want to say she delivered one of the best customer service experiences anyone could ask for. She went above an... See more

Company replied

Rated 5 out of 5 stars

Simona and Naile, were amazing, but the whole team we dealt with was very helpful. We had an issue with our flight being delayed and they were very understanding and accommodating. The prices are m... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

Viaggiare Rent è una giovane e dinamica azienda specializzata nel noleggio a breve e lungo termine di auto e veicoli commerciali. Ci rivolgiamo ad aziende, liberi professionisti e privati, offrendo preventivi immediati per ogni tipologia di veicolo ed attraverso canoni personalizzati riusciamo a soddisfare ogni necessità ed esigenza dei clienti.

Viaggiare Rent - Let's Go!

Written by the company

La nostra missione è fornire il miglior servizio di noleggio ai nostri clienti!
Non offriamo solo un servizio di noleggio a lungo o a breve termine ma cerchiamo di dare il massimo che possiamo per fornire la migliore esperienza di noleggio ai nostri clienti.

Contact info

  • Contrada Montenegro 1, 72100, Brindisi, Puglia, Italy

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,557)

1,805 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Customer Service of Chiara

Excellent Service

September 1, 2025
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent

Rated 5 out of 5 stars

Simona and Naile were amazing

Simona and Naile, were amazing, but the whole team we dealt with was very helpful.
We had an issue with our flight being delayed and they were very understanding and accommodating.
The prices are much lower than the airport rentals and just a short journey and they picked us up quickly.
Highly recommend.

August 30, 2025
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent

Rated 5 out of 5 stars

Quick pickup from airport

Quick pickup from airport, service at the office was also speedy and also v friendly. Naela looked after me when I picked the car up and dropped the car back - and she was brilliant - thorough, professional and very friendly.

August 27, 2025
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent

Rated 5 out of 5 stars

Very good overall

Very good overall. Very kind lady helped us, her name was Nalia or something like that? Car was very clean and was easy to use.

August 15, 2025
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent

Rated 5 out of 5 stars

The service that Naila gave us

The service that Naila gave us, was very responsive. She took the time to explain in details how the rental service works, we have a good time in the rental

August 17, 2025
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent

Rated 4 out of 5 stars

Very friendly staff

Very friendly staff. Eager to help.

August 16, 2025
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent

Rated 5 out of 5 stars

Kindless

The car was not great but the kindless of everyone balanced it. Thank you

August 10, 2025
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent

Rated 5 out of 5 stars

Fantastic customer service and very reasonable prices

Il customer service dei dependent. Simona e' stata fantastica, super disposable e comprensiva. Avevo preso una macchina troppo grande per me e lei mi ha above and beyond to accommodate my needs and find a more suitable car. Thank you for your kindness

August 9, 2025
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent

Rated 5 out of 5 stars

Exceptional car rental experience

Overall we had a very positive experience renting our holiday car with them!!
The personal was very friendly and helpful with everything needed, special thanks to Erika for the nice conversations and guidance through all the rental and returning of the car!! I absolutely recommend them and would rent again if we return, because everything was very well organized and uncomplicated!! Thanks a lot and good Business in the future!!!🙏🏻👍🏻💪🏻😎

August 9, 2025
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent

Rated 4 out of 5 stars

Fantastic customer care

Fantastic customer care, particularly Nails and another lady. They were both helpful and knowledgeable. The only problem was the location of pick up and drop off. We hired twice at 23/7-2/8 and 7/8-12/8.

August 7, 2025
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent

Rated 4 out of 5 stars

Overall a good experience

Overall a good experience. Good value. We took the insurance with the booking and they tried to offer us alternative which we declined. Car was basic but did the job. Regular shuttle to the airport.

August 7, 2025
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent

Rated 5 out of 5 stars

Great car rent

The shuffle came to the airport, we wrote them a message and they were very responsive. Once we arrive Viaggare Rent’s reception desk, the Antonio and Chiara were very friendly and professional. The trip and the return of the car happened very well! Thank you

July 31, 2025
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent

Rated 5 out of 5 stars

Neila the representative was amazing…

Neila the representative was amazing really really helpful definatly a star employee

July 29, 2025
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent

Rated 5 out of 5 stars

The check in and check out experience…

The check in and check out experience was great. The car was great and the price also.

The woman at Brindisi (Viola I think her name was) was great customer service.

Thanks!

July 29, 2025
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent

Rated 5 out of 5 stars

Service is great and the car was a…

Service is great and the car was a pleasure to drive

July 26, 2025
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent

Rated 5 out of 5 stars

All good

All good! Renting a car in Italy can be hit and miss; there are many things that I will never understand regarding the rental process, however the team of viaggiare was nice enough to answer my questions. Safe!!

July 13, 2025
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent

Rated 4 out of 5 stars

Helpful staff, drop off description confusing

The staff were very friendly and helpful - the car was as described, in good condition and drove well. The only small negative was the description for drop off was very confusing (said to go to arrivals and wait for a shuttle) and calling the numbers provided but had no answer. Naila was the employee who met us at drop off (when we did find it) and she was very helpful, and the process was very smooth.

July 19, 2025
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent

Rated 5 out of 5 stars

Very easy pick up and drop off

Very easy pick up and drop off, Erika was great!

July 12, 2025
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent

Rated 5 out of 5 stars

Nailla checked us in and out and was so…

Nailla checked us in and out and was so helpful and kind. The pick up from the airport was easy and all the staff really pleasant and the beat car hire experience we have had because that is rare ! They were really good pricing too and would defo use them again in the future !

July 17, 2025
Unprompted review
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Reply from Viaggiare Rent - Brindisi

Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent

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