ViajarAlmundo.com Reviews 

2,312
TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 4 out of 5 stars

When I fist purchase my ticket on Saturday 8/15/26 my experience was so bad with the lady who call me. Today my experience was great. A man name Samuel helped me book another ticket for the same day a... See more

Company replied

Rated 4 out of 5 stars

I booked a flight with a stopover in Mexico City. The actual ticket varied by a great deal (the following day!?!) from your initial offer. Also, the class of ticket was poorly defined in your websi... See more

Rated 5 out of 5 stars

Eric provided outstanding customer service. He was friendly, professional, patient, and very helpful throughout the entire process. He answered all of my questions clearly and made everything easy to... See more

Company replied

Rated 1 out of 5 stars

HORRIBLE! Please do not buy any ticket with this company. I called them to cancel four tickets based on policies and 24 hours of grace period cancellation, they sent me a confirmation cancellation... See more

Company details

  1. #186 of 200 best companies in Travel Agency
  2. #37 of 38 best companies in Airline Ticket Agency

Written by the company

Todos disfrutamos viajar. Ya sea un corto viaje de fin de semana o unos meses de mochileros, ¡nada nos hace más felices! Y en Viajar al Mundo creemos que todos deberíamos poder cumplir nuestros sueños de viajar a donde más nos guste, ya sea con vuelos con muchas escalas, de manera directa, en vuelos de bajo costo o en aerolíneas de lujo, ¡todos debemos tener esta oportunidad! Con este objetivo en mente, y sabiendo que viajar puede a veces no ser tan fácil como quisiéramos, hacemos que el camino entre tú y tus vacaciones favoritas se acorte y te seamos útiles para ello.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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3.9

All reviews

(2,312)

140 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great guy..

Great guy..

December 21, 2025
Unprompted review
ViajarAlmundo.com logo

Reply from ViajarAlmundo.com

Thank you for your feedback! We’re glad to hear that our team member made a positive impression. We truly value your recognition and look forward to continuing to provide excellent service.

Rated 5 out of 5 stars

Christopher Gonzalez

December 20, 2025
Unprompted review
ViajarAlmundo.com logo

Reply from ViajarAlmundo.com

¡Muchas gracias por tu reseña! Nos alegra saber que Christopher González te brindó una atención de calidad. Valoramos mucho tu reconocimiento y seguiremos trabajando para ofrecer siempre el mejor servicio a nuestros clientes.

Rated 5 out of 5 stars

Dora was the most helpful and…

Dora was the most helpful and professional person I have talked with in the airline groups. She had above and beyond to help me and my service pet get back to the states after many complications.

December 19, 2025
Unprompted review
ViajarAlmundo.com logo

Reply from ViajarAlmundo.com

We're so happy we could assist you and your service pet during such a complicated situation. Thank you for your kind words!

Rated 5 out of 5 stars

Exelent

Perfect everything thanks

December 13, 2025
ViajarAlmundo.com logo

Reply from ViajarAlmundo.com

Thank you so much! We’re delighted to know everything was perfect. Your satisfaction is our priority, and we look forward to assisting you again soon!

Rated 1 out of 5 stars

No one could assist me when I was…

No one could assist me when I was unable to check in due to delay of my flight. Extra charge at the airport

December 9, 2025
ViajarAlmundo.com logo

Reply from ViajarAlmundo.com

Dear Jose,

Thank you for sharing your feedback and bringing this issue to our attention.

We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us.

We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (423) 285 6706 for Spanish support, +1 (865) 245 0520 for English support or write to us at support@viajaralmundo.com anytime.

Regards,
ViajarAlmundo.com

Rated 5 out of 5 stars

Very patient

Very patient
They guide me step by step with a lot of patience even when the time of the problem solving was extended good service nice employees

December 12, 2025
ViajarAlmundo.com logo

Reply from ViajarAlmundo.com

We appreciate your kind words; we are glad we could help you patiently.

Rated 1 out of 5 stars

Are a scam company

Are a scam company

November 29, 2025
ViajarAlmundo.com logo

Reply from ViajarAlmundo.com

Dear Delvis,

Thank you for sharing your feedback and bringing this issue to our attention.

We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us.

We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (423) 285 6706 for Spanish support, +1 (865) 245 0520 for English support or write to us at support@viajaralmundo.com anytime.

Regards,
ViajarAlmundo.com

Rated 1 out of 5 stars

The worst business that has ever made a purchase, with very high hidden charges exceeding $120, the information on their website does not correspond to the reality where they say that the tickets are

The worst business that has ever made a purchase, with very high hidden charges exceeding $120, the information on their website does not correspond to the reality where they say that the tickets are 100% refundable, it is fake if you want to cancel they charge you 58% of the amount of the tickets for commercial management, I do not recommend it to anyone. To obtain full payment I had to call my bank and make a claim through my bank

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

My experience working with Simon Paul…

My experience working with Simon Paul every flight I have booked was always on time Simon is a excellent person to work with he make sure you get a great flight he is very professional kind and a great person.

October 20, 2025
Unprompted review
ViajarAlmundo.com logo

Reply from ViajarAlmundo.com

We're so happy to hear that you had a great flight booking experience. We appreciate your kind words and value your feedback.

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