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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the product quality, noting that screen protectors are often durable, crystal clear, and effectively reduce glare and fingerprints. Many found the application process straightforward, resulting in a perfect fit and improved viewing experience. However, some people were dissatisfied with customer service, reporting unhelpful and dismissive responses, and difficulties in obtaining refunds or replacements for ill-fitting or defective products. Some reviewers also experienced issues with product fit, with protectors being too small, having misplaced holes, or not adhering properly, leading to bubbles and an unsatisfactory appearance.

What people talk about most

Product

Clients share ambiguous opinions on product quality. Many reviewers praise the precision cut, overall... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers express satisfaction, highlighting... See more

User experience

Reviewers highlight ambiguous aspects of user experience. Some customers praise the paper-like and matte... See more

Customer service

Consumers find customer service to be disappointing. Many reviewers report dismissive and unhelpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve tried several screen protectors over the years, but ViaScreens is by far the best. The quality is top notch, crystal clear visuals, perfect fit, and easy to apply without bubbles. Overal decent.

Rated 4 out of 5 stars

Dropped my iPad face down off the couch. Thought I’d cracked the screen, but the protector took all the damage. That thing is strong!

Rated 5 out of 5 stars

After the delivery services had fun playing "crush the package" with the first shipment, I sent pictures of the result to ViaScreens. They sent a replacement, in more "crush-proof" packaging, and the... See more

Rated 5 out of 5 stars

I recently decided to purchase some screen protectors from this company. One for a ASUS ProArt PX13 laptop, and one for a Huion Kamvas 12 Pro. I had issues with the ProArt PX13 screen protec... See more


3.5

Average

TrustScore 3.5 out of 5

890 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

It's a really great fit for the…

It's a really great fit for the framework laptop 16 and the silk finish is perfect. I only wish, and this is not a point against, that it was easier to apply any flexible screen protector with a much easier way to remove bubbles.
I am very satisfied by this screen protector.

April 25, 2024
Rated 3 out of 5 stars

Initially good, but….. ☹️

Initially, when I made contact about a sizing issue with the screen protector, they were prompt in their reply and request gif me to send photos of the issue. I sent what was requested and a bit more, nothing back after a week, still no reply after sending a polite chaser. ☹️

April 15, 2024
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Rated 5 out of 5 stars

Great experience and product

The initial screen protector was 1mm too long despite being the good model. However customer service was very reactive and helpful and problem.was sorted in no time.

Product very good (screen privacy lite) does the job as intended and easy to install.

May 15, 2024
Unprompted review
Rated 1 out of 5 stars

Quality is not consistent

Quality is not consistent. Ordered Matt screen protectors for my Mac air and thunderbolt display.

The Mac air one is fine. The thunderbolt one is so grainy making the screen hard to look at - appalling quality especially given it costed £41.

Asked for exchange for something else or a different batch, but was told I can only buy another one.

Very poor customer support and quality.

May 20, 2024
Unprompted review
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Rated 5 out of 5 stars

Got a protector for my framework 16, worked great so far.

I got the matte screen protector for the framework 16. Its ever so slightly less matte than the fw 16's screen, but nnowhere near enough for me to have any problems. It came with two in the pack, and yes i did need both, its very easy to install, but between some cat fur and my need to align it perfectly, i ended up needing to start again with the second one.

I've had it for around a month and its been pretty good, no peeling, and there was a tiny bubble that inthough would plague my soul for all of time, but i actually can't see it with normal use, or really at all with the screen on. So all in all i'm very happy with this.

April 11, 2024
Rated 4 out of 5 stars

For my Lenovo 7i 14 the paper screen

For my Lenovo 7i 14 the ordered paper screen was 0.1 mm larger than glas of screen. ViaScreens service worked out for me that I ordered the wrong paper ...

It is very difficult to find the correct model, but the service was very helpfull.

May 16, 2024
Unprompted review
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Rated 5 out of 5 stars

Superb service.

After mistakenly ordering the incorrect screen protector I contacted viascreen and the problem was remedied with no hesitation! Absolutely delighted with the service I received from viascreen. Thanks.

April 16, 2024
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Rated 5 out of 5 stars

I loved them

I loved them! They were easy to install and they actually fit my phone screen even with my case on. It didn't lift either. Will buy again!

April 12, 2024
Rated 3 out of 5 stars

Good product

Good product, Good and quick customer service.

Install instructions did not explain that removal of factory badging required. Caused bubble under screen. Explained my issue. No replacement sent. Offered 20% off new purchase.

considering cost and shipping time, plus competitors in this space, I expected replacement.

April 11, 2024

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