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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the product quality, noting that screen protectors are often durable, crystal clear, and effectively reduce glare and fingerprints. Many found the application process straightforward, resulting in a perfect fit and improved viewing experience. However, some people were dissatisfied with customer service, reporting unhelpful and dismissive responses, and difficulties in obtaining refunds or replacements for ill-fitting or defective products. Some reviewers also experienced issues with product fit, with protectors being too small, having misplaced holes, or not adhering properly, leading to bubbles and an unsatisfactory appearance.

What people talk about most

Product

Clients share ambiguous opinions on product quality. Many reviewers praise the precision cut, overall... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers express satisfaction, highlighting... See more

User experience

Reviewers highlight ambiguous aspects of user experience. Some customers praise the paper-like and matte... See more

Customer service

Consumers find customer service to be disappointing. Many reviewers report dismissive and unhelpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve tried several screen protectors over the years, but ViaScreens is by far the best. The quality is top notch, crystal clear visuals, perfect fit, and easy to apply without bubbles. Overal decent.

Rated 4 out of 5 stars

Dropped my iPad face down off the couch. Thought I’d cracked the screen, but the protector took all the damage. That thing is strong!

Rated 5 out of 5 stars

After the delivery services had fun playing "crush the package" with the first shipment, I sent pictures of the result to ViaScreens. They sent a replacement, in more "crush-proof" packaging, and the... See more

Rated 5 out of 5 stars

I recently decided to purchase some screen protectors from this company. One for a ASUS ProArt PX13 laptop, and one for a Huion Kamvas 12 Pro. I had issues with the ProArt PX13 screen protec... See more


3.5

Average

TrustScore 3.5 out of 5

890 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very satisfied.

Two good protectors for different phones. The best quality I have seen. Range of devices covered and choice of protectors offered are both impressive and indicate a professional approach.

February 14, 2024
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Rated 5 out of 5 stars

Great service.

Jeff at Customer Service was very helpful when I informed him that my order was stolen. I received my replacement this morning and look forward to applying it to my PC later today.

Thank you, viascreens!

January 31, 2024
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Rated 3 out of 5 stars

Difficult to install

They are nice, just a little difficult to put on the device. Would I buy again, probably. Just need to perfect the installation process..

January 31, 2024
Rated 5 out of 5 stars

Just a little longer delivery time but all OK

Just a little longer delivery time than promised.
Since Non EU Country there is little trouble with custom procedures (not ViaScreens fault, but annoying). Everything else is OK. Delivered goods excellent, packing too.

February 8, 2024
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Rated 5 out of 5 stars

Can recommend

Can recommend. This was not the fastest delivery but the product (privacy filter) met expectations and was what I ordered.

February 6, 2024
Rated 1 out of 5 stars

The matte isn't matte at all

There is nothing matte about the matte screen protectors. If you're going to make a screen protector for e-readers they should be matte. These reflect as much as a regular glass screen. For the price I was expecting something that matches it's description.

January 29, 2024
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Rated 5 out of 5 stars

Excellent protector

Excellent information on the website. I was able to find the exact screen protector I needed for my device easily. Arrived sooner than I expected, especially given holidays/international transit. Easy instructions for application, the video online was especially helpful. Thank you.

January 26, 2024
Rated 5 out of 5 stars

Excellent support services

The protective film did not get attached on the left side. I followed the instructions and there is still a huge space of air for many days that it does not go away. I contacted their support services and a replacement was sent. It now works as intended and the screen looks great and is well protected.

January 27, 2024
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Rated 1 out of 5 stars

ordered 24.5 x 14.5…Useless

I ordered custom size 24.5 x 14.5 inches and received in the mail a screen protector size 10.25 x 7.35 ! totally different Size.
Delivered completely different size screen protector not even close fitting. Useless.

January 31, 2024
Rated 1 out of 5 stars

Useless and unhelpful

The screen protector was supposed to have a privacy filter but this feature was practically useless, it also stopped me from being able to use fingerprint unlock which I've never had an issue with from other screen protectors. Honestly just a waste of money.

January 23, 2024

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