Absolutely awful. Wrong item sent, then took several days to respond to my refund request. Returned item & despite emailing several times, still waiting for my refund. I would say avoid to save yourse... See more
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See what reviewers are saying
Excellent service, my order arrived prompty but unfortunately thru no fault of Vibe the kettle leaked. This was resolved and a new one in 2 days. Service like it should be, 5*
Company replied
This company was selling at best competitive price & their website was very easy to purchase & checkout. Was kept informed of my order & super fast delivery
Company replied
Great buy, looks really nice for a replacement kettle, love the style it arrived very quickly and would use this company again when needed
Company replied
Company details
Written by the company
Vibe Home is a UK-based home and kitchen retailer focused on bringing together stylish, practical, and reliable products for everyday living. We carefully select modern kitchen essentials—from kettles and toasters to coordinated kitchen sets—that combine design, performance, and value. Our goal is simple: to make it easier for customers to upgrade their homes with products that not only look great but also work seamlessly in daily life. We partner with trusted brands and prioritise quality, ensuring every item meets our standards before it reaches our customers. We offer fast UK delivery, secure checkout, and a hassle-free returns policy, so you can shop with confidence. Whether you’re refreshing your kitchen or finding the perfect matching set, Vibe Home is here to help you create a space you love.
Contact info
Pool Orchard, SY5 9FG, Shrewsbury, United Kingdom
- info@vibehome.co.uk
- vibehome.co.uk
4.3
Excellent
25 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely awful
Absolutely awful. Wrong item sent, then took several days to respond to my refund request. Returned item & despite emailing several times, still waiting for my refund. I would say avoid to save yourself potential hassle.
November 30, 2025
Reply from Vibe Home
Dear Peter, thank you very much for your valued feedback. Once again we apologise that you have received the incorrect item. We have revised our processes to prevent this happening again. We have ensured we have always responded to you within our 48 hours target window and also issued your refund within 48 hours of your return being received by us. Warmest regards, Vibe Home.
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Reply from Vibe Home
Dear Deborah, thanks for writing us a review and for supporting our business. Please let me know if we can help in anyway (7 Days A Week) Warmest regards — VIBE HOME ™
Dualit kettle and toaster …
Straightforward and simple ….exactly what I wanted at a great price. Excellent
May 27, 2025
Reply from Vibe Home
Dear Mrs Anwen, thanks for writing us a review and for supporting our family-run business. Please let me know if we can help in anyway (7 Days A Week) Warmest regards Luke — VIBE HOME ™
Excellent service
Excellent service, my order arrived prompty but unfortunately thru no fault of Vibe the kettle leaked. This was resolved and a new one in 2 days. Service like it should be, 5*
May 19, 2025
Reply from Vibe Home
Dear Nigel, thanks for writing us a review and for supporting our family-run business. Please let me know if we can help in anyway (7 Days A Week) Warmest regards Luke — VIBE HOME ™
Reply from Vibe Home
Dear Blake, thanks for writing us a review and for supporting our family-run business. Please let me know if we can help in anyway (7 Days A Week) Warmest regards Luke — VIBE HOME ™
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Good price and items arrived in time
April 7, 2025
Reply from Vibe Home
Dear Alex, thanks for writing us a review and for supporting our family business. Please let me know if we can help in anyway (7 Days A Week) Warmest regards Luke — VIBE HOME ™
Happy customer!
Ordering was easy and I was kept updated on delivery. Dispatched and received really quickly so I’m a happy customer!
March 31, 2025
Reply from Vibe Home
Dear Patricia, thanks for writing us a review and for supporting our family-run business. Please let me know if we can help in anyway (7 Days A Week) Warmest regards Luke — VIBE HOME ™
This company was selling at best…
This company was selling at best competitive price & their website was very easy to purchase & checkout. Was kept informed of my order & super fast delivery
April 10, 2025
Reply from Vibe Home
Dear Rebecca, thanks for writing us a review and for supporting our family-run business. Please let me know if we can help in anyway (7 Days A Week) Warmest regards Luke — VIBE HOME ™
Great company
Great product , fast delivery, great communication throughout the process
March 28, 2025
Reply from Vibe Home
Dear George, thanks for writing us a review and for supporting our family-run business. Please let me know if we can help in anyway (7 Days A Week) Warmest regards Luke — VIBE HOME ™
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Comfortable to wear
Comfortable to wear ,with a good design and easy to put on.A good choice to order from and quick delivery.
March 3, 2025
Reply from Vibe Home
Dear Robin, thanks for writing us a review and for supporting our family-run business. Please let me know if we can help in anyway (7 Days A Week) Warmest regards Luke — VIBE HOME ™
Reply from Vibe Home
Dear Jennifer, thanks for writing us a review and for supporting our family-run business. Please let me know if we can help in anyway (7 Days A Week) Warmest regards Luke — VIBE HOME ™
Good garden bag and tools
My Uncle loved the garden gift bag and tools .
Delivery was very quick
February 26, 2025
Reply from Vibe Home
Dear Celia, thanks for writing us a review and for supporting our family-run business. Please let me know if we can help in anyway (7 Days A Week) Warmest regards Luke — VIBE HOME ™
Great Service
Easy to order and arrived on time … good price too … can’t ask for more
January 25, 2025
Reply from Vibe Home
Dear Sue, thanks for writing us a review and for supporting our business. Thank you for the valued feedback regarding your order and good price. Please let us know if we can help in anyway further (7 Days A Week) — VIBE HOME ™
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I’m very pleased with my items and fast…
I’m very pleased with my items and fast delivery thanks
October 26, 2024
Reply from Vibe Home
Dear Linda, thanks for writing us a review and for supporting our business. Thank you for the valued feedback regarding your items and delivery. Please let us know if we can help in anyway further (7 Days A Week) — VIBE HOME ™
Reply from Vibe Home
Dear John, thanks for writing us a review and for supporting our business. Please let us know if we can help in anyway further (7 Days A Week) — VIBE HOME ™
Reply from Vibe Home
Thank you for shopping and supporting our family-run business — We are happy that your happy with your purchase and greatly appreciate you shopping with us — Thank you for your valued custom & supporting our small business — VIBE HOME ™
Reply from Vibe Home
Thank you for writing us a review and for supporting our business. Please let me know if I can help in anyway. Warmest regards Luke— VIBE HOME ™
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The item is very good and I would…
The item is very good and I would recommend it to anyone.the delivery was not good. I live in an apartment on the 4 th floor with 2 lifts. The parcel was thrown on the floor inside the entrance to the building . I had to go myself to collect it. I am disabled and I hardly go out . No effort was made to deliver to my apartment
July 29, 2024
Reply from Vibe Home
Dear Marsha, thank you for taking the time to leave us a review for our business. We are very sorry to hear that our delivery partner Royal Mail did not live up to our expectations for your delivery. Please accept our apologies for this, we will feed this back to them. Warmest regards, Luke.
Reply from Vibe Home
Dear Lorraine, thank you for taking the time to write us a review. We always enjoy reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right. Please let us know if there is anything else you need. Warmest regards, Luke at Discover Bargains UK
Absolute Bargain
Ordered a duvet from here. Was much cheaper than anywhere else and arrived perfectly packaged and brand new. Very happy with the product and service.
June 10, 2024
Unprompted review
Reply from Vibe Home
Dear Michael, thank you for your custom for being a customer with us at ' Discover Bargains ' We appreciate you for shopping with us. Please let me know if I can help in any way (7 Days A Week) Warmest regards, Luke at Discover Bargains - The One Stop #Bargain Shop.
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