Vibholm Guld & Sølv Reviews 9,289

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I bought my items on line because the Vibholm boutique didn’t have the item on hand. Very satisfied with my on-line purchase. It came faster than I expected it to which I was very grateful for. Wou... See more

Company replied

Rated 3 out of 5 stars

We ordered a children's watch. The delivery was fast and the watch itself is great. But they promised sturdy good quality such that kids can wear the watch while playing and within a few days' use the... See more

Company replied

Rated 5 out of 5 stars

The products are exactly as described. I loved that they fit me, especially since bracelets usually don’t because I have tiny wrists. The ones I got from Vibholm sit perfectly on my wrist! And the del... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Super quick delivery. I received a necklace as a gift that was too small, so I reserved the larger size to pickup in store. The item I reserved was available for pickup with... See more

Company replied

Company details

  1. Watch Store
  2. Jewelry Store

Written by the company

Vibholm er Danmarks største smykkekæde med hele 29 butikker samt en webshop på www.vibholm.dk og webshop i Sverige. Vi forhandler alle de førende mærker inden for branchen, og gør hvad vi kan for at give vores kunder den bedst mulige oplevelse - hver gang.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great on-line experience!

I bought my items on line because the Vibholm boutique didn’t have the item on hand. Very satisfied with my on-line purchase. It came faster than I expected it to which I was very grateful for. Would be happy to use Vibholm’s on line another time.

March 25, 2026
Vibholm Guld & Sølv logo

Reply from Vibholm Guld & Sølv

Hej

Tak for de fine stjerner.

Skønt at høre, at du har haft en dejlig oplevelse.

Vi bestræber os altid på at give den bedste oplevelse til kunden.

Rigtig dejlig dag til dig.

Med venlig hilsen

Sisse, Vibholm

Rated 5 out of 5 stars

Quick delivery and quality products

The products are exactly as described. I loved that they fit me, especially since bracelets usually don’t because I have tiny wrists. The ones I got from Vibholm sit perfectly on my wrist! And the delivery was super quick.

November 27, 2025
Vibholm Guld & Sølv logo

Reply from Vibholm Guld & Sølv

Hej

Tak for de fine stjerner.

Skønt at høre, at du har haft en dejlig oplevelse.

Vi bestræber os altid på at give den bedste oplevelse til kunden.

Rigtig dejlig dag til dig.

Med venlig hilsen

Sisse, Vibholm

Rated 5 out of 5 stars

Great service

November 26, 2025
Vibholm Guld & Sølv logo

Reply from Vibholm Guld & Sølv

Hej

Tak for de fine stjerner.

Skønt at høre, at du har haft en dejlig oplevelse.

Vi bestræber os altid på at give den bedste oplevelse til kunden.

Rigtig dejlig dag til dig.

Med venlig hilsen

Sisse, Vibholm

Rated 5 out of 5 stars

I always find Vibholm Guld & Solo in…

I always find Vibholm Guld & Solo in Lyngby Storcentre to be very helpful, kind and professional.

February 18, 2025
Vibholm Guld & Sølv logo

Reply from Vibholm Guld & Sølv

Hej

Tak for de fine stjerner.

Skønt at høre, at du har haft en dejlig oplevelse.

Vi bestræber os altid på at give den bedste oplevelse til kunden.

Rigtig dejlig dag til dig.

Med venlig hilsen

Sisse, Vibholm

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Super quick delivery.

I received a necklace as a gift that was too small, so I reserved the larger size to pickup in store. The item I reserved was available for pickup within 1hr. The exchange was very simple and easy.

I also ordered a few more pieces to match my gifts and the package arrived at my door in less than 24hrs.

Very happy.

February 12, 2025
Vibholm Guld & Sølv logo

Reply from Vibholm Guld & Sølv

Hej

Tak for de fine stjerner.

Skønt at høre, at du har haft en dejlig oplevelse.

Vi bestræber os altid på at give den bedste oplevelse til kunden.

Rigtig dejlig dag til dig.

Med venlig hilsen

Sisse, Vibholm

Rated 3 out of 5 stars

Children's watch

We ordered a children's watch. The delivery was fast and the watch itself is great. But they promised sturdy good quality such that kids can wear the watch while playing and within a few days' use the straps were completely worn, with many threads coming loose. So this has been a disappointment.

August 12, 2024
Vibholm Guld & Sølv logo

Reply from Vibholm Guld & Sølv

Hello,

Thank you for taking the time to review us here on trustpilot.

I'm sorry to hear that after a short time the watch became ugly in the strap.
I do not see that you have been in contact with our customer service. They are always ready to help and find a solution to any problem.
Of course, we just need to replace the watch.
You are welcome to write to info@vibholm.dk and we will find a solution.

We look forward to hearing from you.

Br,
Sisse, Vibholm

Rated 5 out of 5 stars

Everything GREAT!!

Everything GREAT!!! and you even get a real present for your b-day (not just a discount on your next order) -

July 10, 2024
Unprompted review
Vibholm Guld & Sølv logo

Reply from Vibholm Guld & Sølv

Hej

Tak for de fine stjerner.

Skønt at høre, at du har haft en dejlig oplevelse.

Vi bestræber os altid på at give den bedste oplevelse til kunden.

Rigtig dejlig dag til dig.

Med venlig hilsen

Sisse, Vibholm

Rated 5 out of 5 stars

God service

God service

July 4, 2024
Vibholm Guld & Sølv logo

Reply from Vibholm Guld & Sølv

Hej

Tak for de fine stjerner.

Skønt at høre, at du har haft en dejlig oplevelse.

Vi bestræber os altid på at give den bedste oplevelse til kunden.

Rigtig dejlig dag til dig.

Med venlig hilsen

Sisse, Vibholm

Rated 4 out of 5 stars

Legit Shop!

There was a little delay in the shipment, but after contacting customer support, all taken care of. It's a legit shop!

May 29, 2024
Vibholm Guld & Sølv logo

Reply from Vibholm Guld & Sølv

Hej

Tak for de fine stjerner.

Skønt at høre, at du har haft en dejlig oplevelse.

Vi bestræber os altid på at give den bedste oplevelse til kunden.

Rigtig dejlig dag til dig.

Med venlig hilsen

Sisse, Vibholm

Rated 5 out of 5 stars

Super fin service

Super fin service

April 8, 2024
Vibholm Guld & Sølv logo

Reply from Vibholm Guld & Sølv

Hej

Tak for de fine stjerner.

Skønt at høre, at du har haft en dejlig oplevelse.

Vi bestræber os altid på at give den bedste oplevelse til kunden.

Rigtig dejlig dag til dig.

Med venlig hilsen

Sisse, Vibholm

Rated 5 out of 5 stars

Fast and effective service

Fast and effective service. 5/5.

March 13, 2024
Vibholm Guld & Sølv logo

Reply from Vibholm Guld & Sølv

Hej

Tak for de fine stjerner.

Skønt at høre, at du har haft en dejlig oplevelse.

Vi bestræber os altid på at give den bedste oplevelse til kunden.

Rigtig dejlig dag til dig.

Med venlig hilsen

Sisse, Vibholm

Rated 5 out of 5 stars

God service

January 22, 2024
Vibholm Guld & Sølv logo

Reply from Vibholm Guld & Sølv

Hej

Tak for de fine stjerner.

Skønt at høre, at du har haft en dejlig oplevelse.

Vi bestræber os altid på at give den bedste oplevelse til kunden.

Rigtig dejlig dag til dig.

Med venlig hilsen

Sisse, Vibholm

Rated 5 out of 5 stars
Vibholm Guld & Sølv logo

Reply from Vibholm Guld & Sølv

Hej

Tak for de fine stjerner.

Skønt at høre, at du har haft en dejlig oplevelse.

Vi bestræber os altid på at give den bedste oplevelse til kunden.

Rigtig dejlig dag til dig.

Med venlig hilsen

Sisse, Vibholm

Rated 5 out of 5 stars

Super service ;-)

January 4, 2024
Vibholm Guld & Sølv logo

Reply from Vibholm Guld & Sølv

Hej

Tak for de fine stjerner.

Skønt at høre, at du har haft en dejlig oplevelse.

Vi bestræber os altid på at give den bedste oplevelse til kunden.

Rigtig dejlig dag til dig.

Med venlig hilsen

Sisse, Vibholm

Rated 5 out of 5 stars

Super service

November 22, 2023
Vibholm Guld & Sølv logo

Reply from Vibholm Guld & Sølv

Hej

Tak for de fine stjerner.

Skønt at høre, at du har haft en dejlig oplevelse.

Vi bestræber os altid på at give den bedste oplevelse til kunden.

Rigtig dejlig dag til dig.

Med venlig hilsen

Sisse, Vibholm

Rated 4 out of 5 stars

Og hurtighed

December 7, 2023
Vibholm Guld & Sølv logo

Reply from Vibholm Guld & Sølv

Hej

Tak for de fine stjerner.

Skønt at høre, at du har haft en dejlig oplevelse.

Vi bestræber os altid på at give den bedste oplevelse til kunden.

Rigtig dejlig dag til dig.

Med venlig hilsen

Sisse, Vibholm

Rated 5 out of 5 stars

God jul

God service

November 16, 2023
Vibholm Guld & Sølv logo

Reply from Vibholm Guld & Sølv

Hej

Tak for de fine stjerner.

Skønt at høre, at du har haft en dejlig oplevelse.

Vi bestræber os altid på at give den bedste oplevelse til kunden.

Rigtig dejlig dag til dig.

Med venlig hilsen

Sisse, Vibholm

Rated 5 out of 5 stars
Vibholm Guld & Sølv logo

Reply from Vibholm Guld & Sølv

Hej

Tak for de fine stjerner.

Skønt at høre, at du har haft en dejlig oplevelse.

Vi bestræber os altid på at give den bedste oplevelse til kunden.

Rigtig dejlig dag til dig.

Med venlig hilsen

Sisse, Vibholm

Rated 5 out of 5 stars
Vibholm Guld & Sølv logo

Reply from Vibholm Guld & Sølv

Hej Mette,

Tak for de fine stjerner.

Skønt at høre, at du har haft en dejlig oplevelse.

Vi bestræber os altid på at give den bedste oplevelse til kunden.

Rigtig dejlig dag til dig.

Med venlig hilsen

Sisse, Vibholm

Rated 5 out of 5 stars

Great service

Great service, always happy to buy from Vibholm.dk

November 3, 2023
Vibholm Guld & Sølv logo

Reply from Vibholm Guld & Sølv

Hej Elena,

Tak for de fine stjerner.

Skønt at høre, at du har haft en dejlig oplevelse.

Vi bestræber os altid på at give den bedste oplevelse til kunden.

Rigtig dejlig dag til dig.

Med venlig hilsen

Sisse, Vibholm

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