Vibox Gaming Reviews 

Excellent service. Would defenitely recommend the guys here! Really pleased with the PC as well.

So the bad news first is there was a couple of issues. Customer service though is exceptional...phone answered after only a couple of rings then the chaps walked me through the issues. totally recommended.

I have received excellent first class service from Zac at Vibox and his team, I experienced a few technical difficulties with my sons PC in particular around the loading of games and Zac gave a lot of time and was very patient in helping to sort this out and most of all alleviate the issues. I would thoroughly recommend any purchases through Vibox and for their support. Will definitely continue using. Thanks again.

Excellent product and the after sales service is the best I have come across.

The team at Vibox are amazing when buying a prebuilt pc it's very easy to get ripped off but these guys are not that type of company the components they use are solid and there experience and knowledge is unmatched the computer I purchased was a ryzen 5 3600 paired with a msi gtx 1660 super ventus oc the computer can play all of the latest titles at 60 and above the pc is a rock solid platform now onto ease of upgrades a lot of companies make it so there prebuilts are either impossible to upgrade or can only be upgraded through them not vibox though if your comfortable to do simple upgrades like ram a extra ssd and even fan upgrade they will talk you through it step by step going as far as taking pictures of rigs that are being built to show you how to do certain upgrades I am blown away with this company I would like to give Zack a special shout out because he has been my main point of contact when I have had a questions or when I am wanting to the upgrades that I have mentioned also when you place a order with these guys on amazon for example they don't pull a pc of the shelf and send it you they build it test it and send it out I am incredibly blown away from the service so if you need any help choosing what you need give the folks at vibox a call and they will help you and sort you out with computer that fits your needs.

The customer service was excellent, when I asked about what computer would be best for my son's birthday I was given lots of helpful advice. My son loves his new PC! I couldn't recommend enough.

Superb customer service and the PC's are absolutely fantastic. My brother will be over the moon!

Good customer service

The customer service is impeccable and the PCs are great.

This is the first time I have ever felt compelled to leave a review, but I just had to say that this company deserve the recognition. If, like me, you are new to gaming computers and are looking to buy from somewhere you can trust, you won't go far wrong with these guys. The computer came on time and packaged well, and I have had cause to call their customer services to two occasions (nothing to do with their equipment, more lack of my knowledge) and it was a pleasure to not have to go through an automated system. Got through supper quick, explained issue and they seemed very knowledgeable, going above and beyond by sending me links to adapters etc. I could purchase off the internet which would be compatible. In a world where my expectations purchasing on line have been lowered by poor quality and lack of after care, this company is a breath of fresh air - thank you!

This is an excellent PC from a great company. I did a bit of research before buying and I also spoke at length to Zack at Vibox. No question was too insignificant and he was really helpful in getting exactly what we needed in terms of the processor, graphics card and storage capability for my son. The PC we bought was less expensive than others I was looking at and in fact when Amazon increased the price just before I purchased I rang Zack and he sold me the same PC directly and at a cost that was less than the Amazon original. I'd also like to mention that I wanted to separately purchase the monitor and peripherals, again Zack was really helpful giving me advice and links to products that they didn't even sell. He wanted to make sure we bought products that would work best with the PC we had chosen. My son is super happy. It looks great and functions well. It's quiet and quick, the graphics are great and the storage is ample. He says he can hardly notice a difference if he is running a game from the hard drive instead of the SSD. Following our purchase we had a few questions when connecting it, I emailed Vibox and they responded really quickly and were very helpful, I'm really confident that their post sales service will be as good as their pre sales service. All in all very happy with our purchase and definitely recommend this company and their PC's.

Quality product and quality customer service.

Very impressed with the customer service. Responsive to problems and quickly resolved. PCs are also great.

Im very happy with my purchase of a gaming computer, had it shipped to sweden and nothing was broken, I will definitly buy from them again, very nice customer service aswell!

Have to comment about the positive after sales service I've just had with vibox.
I had an issue with what initially looked to be the wifi card, but in fact turned out to be an updated setting following a windows upgrade that was causing wifi drop outs.
All the support staff were really helpful, sending really clear instructions on what to check,and how to check it.
It was a troublesome little fella to track down (I've worked in IT for 25 years and hadn't spotted it), but the support staff were patient and couldn't be more helpful.
Thanks especially to Zak, you were a blooming star.
Would definitely recommend vibox....

I started searching for a gaming PC for my stepson and soon realised that I had no idea what I was looking for - my knowledge in gaming PCs is completely non-existent. However after contacting Vibox I have to say that the sales and tech support team have been nothing short of fantastic. On initial contact, we spoke at great lengths about my requirements and budget, and all options to match those requirements were patiently explained thoroughly in the simplest of terms that I would understand. Our conversation was followed up with multiple email exchanges to make absolute sure that the product matched my needs. The product arrived shortly after purchase, and the instructions so easy to follow to get setup. When you phone them, they answer and deal with your query straightaway - I am yet to ask a question of them that they haven't been able to answer there and then. I am enjoying the PC and am completely satisfied with the service and aftercare I have received.

I don't know the first thing about computers,so after doing some extensive research on the internet,I found vibox. What can I say apart from absolutely first class,and professional.The computer is a Christmas present for my 10 year old autistic daughter, and Zac on the phone was incredibly helpful and polite. Not once did he try and sell me something I didn't need.The computer has arrived today in time for Christmas day,will be setting it up on Christmas eve. Zac asked me to call him if I have any issues setting it up,but I'm sure it will be fine.You will not go wrong using this company, go vibox 😁.Christopher from surrey.

I had some unfortunate issues with my Vibox Custom PC, specifically a spillage from water cooling, but the customer service was great and all has been handled with great care so all in all I would buy again from them.

Love my gaming computer its unreal and so happy!

Excellent tech support team care. I by accident wiped out operating software on my son’s gaming PC, and I was guided with patience through reinstallation process. Although email instructions were fully explanatory what I should do, I called the guys about 19 times to ensure I am doing the right thing, and not once they lost patience with me. Also worth mentioning that calls are picked up within a minute so no pain of listening through lengthy messages and choosing from numerous options to get through to them. This I highly recommend this company. As to actual gaming PC (ryzen 3 core) I can not flaw it, nor my son. Excellent price and performance. Thank You Vibox!