Vickery Estate Agents Reviews 

765
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and extensive knowledge, often going above and beyond expectations. The service provided is frequently described as outstanding, efficient, and highly supportive throughout the entire process. Communication and response times are consistently highlighted as excellent, with people being kept well-informed at every stage. Reviewers appreciate the proactive approach and ease of contact, which significantly smooths often stressful processes. Many customers felt reassured and in safe hands, consistently noting the team's dedication to achieving positive outcomes.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

Consumers find service to be positive, with many reviewers expressing delight and satisfaction with the... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting the excellent, swift, and... See more

Customer communications

People report positive experiences with contact, highlighting professionalism and consistent communication.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant service and support from Vickery! Edward on the estate agent side and Vidya and Lorraine on the solicitor side have provided an outstanding service. Wouldn’t use any other company... See more

Company replied

Rated 5 out of 5 stars

I used the Vickery branch in Camberley to sell my parents property. The service was professional throughout and I was kept informed at every stage. After the first sale fell through due to a break in... See more

Rated 5 out of 5 stars

Vickery in Lightwater provided a professional service from Day 1 when we first met. We were kept informed of every viewing, received feedback and held timely reviews with Richard on progress. Once... See more

Rated 5 out of 5 stars

From start to finish, the team at Vickery in Fleet went above and beyond to support us through both the sale of our old home and the purchase of our new one. Jordan and Sarah were exceptional - friend... See more

Company replied


Company details

  1. Real Estate Agency

Information provided by various external sources

Vickery and Company are leading Letting and Estate Agents in Camberley, Farnborough, Fleet, Frimley, Lightwater, Westend, and Bagshot. Visit our website today to book a free market appraisal


Contact info

4.9

Excellent

TrustScore 5 out of 5

765 reviews

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No recent history of asking for reviews

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4.9

All reviews

(765)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

Very impressed with Vickery in Fleet.

We can't thank Jordan and his team enough for all the help and support we received with the sale of our house. Jordan was always available either by phone or email, and nothing was too much trouble. We would highly recommend Vickery in Fleet.

September 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Edward and Lewis at Vickery were…amazing

Edward and Lewis at Vickery were amazing. Always helpful and professional. Especially dealing with less than proactive first members of the chain. They also kept my purchasers up to date as they weren’t getting any info from their agents.
I used their All in One service which made the sale so much easier. All in all a great service. Thank you so much

August 1, 2025
Unprompted review
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Reply from Vickery Estate Agents

Dear Denise,

It has been a pleasure to read such wonderful comments, thank you for taking the time to leave this review.

I am delighted to have helped you start the next chapter of your life and wish you all the best for the future.

Kindest regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

Going above and beyond in a tricky chain

Vickery have been fantastic throughout the sale of my Mum’s property. Both Edward and Lewis were fantastic at keeping us up to date with timely progress reports, despite dealing with a less than helpful/proactive agent at the bottom of the chain.
Both of them went above and beyond in also keeping Mum’s buyer updated of progress when their own agent failed to do the same. We completed in August.

This is the second time I have had an experience with Vickery and would highly recommend them to anyone. If I was still in the area, they would be my go to.

Thanks so much for all your efforts guys, exceptional job!!

August 11, 2025
Unprompted review
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Reply from Vickery Estate Agents

Dear Gemma,

I am very pleased to hear such positive feedback following yours and your mothers experience with myself and Lewis.

It has been a pleasure to act for you both and wish you both every success in the future!

Kind regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

Jordan was very professional and…

Jordan was very professional and helpful at every stage of the house sale. It was always easy to contact to him and his colleagues were knowledgeable about the sale too. I went for the all in one package which was great because it was seamless between the sale and the work of the solicitors. Would definitely recommend and thank you for all your help!

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Jordan is your man!

Jordan is the person you want to speak to if you need someone who's responsive and reliable when it comes to progressing a transaction. Buying and selling in England is stressful enough as it is, so having an honest and knowledgable go-between is vital to iron out any inevitable snags in a property purchase - and Jordan at Vickery has provided precisely this level of high quality service.

August 21, 2025
Unprompted review
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Reply from Vickery Estate Agents

Dear Alan,

Great to hear your positive views on your recent experience with myself and the team. We wish you all the luck in your future house move's!

Many thanks,
Jordan Richards - Manager

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Rated 5 out of 5 stars

very resourceful and available at all…

very resourceful and available at all time. Sarah was very helpful

August 18, 2025
Unprompted review
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Reply from Vickery Estate Agents

We are pleased to hear that you found Sarah from our Fleet Office helpful in your recent property transaction! Thank you for leaving your review.

Jordan Richards - Manager

Rated 5 out of 5 stars

Very grateful to Vickery Estate Agents

Sarah Morris was so helpful from the first viewing to keeping us updated every step of the way of the long buying process. Always happy to answer my many questions and help organise follow up viewings.

September 18, 2024
Unprompted review
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Reply from Vickery Estate Agents

Dear Laura,

We hope you are enjoying your new home, thank you for taking the time to leave this kind review. It is always good to hear that the team was proactive with your purchase!

Jordan Richards - Manager

Rated 5 out of 5 stars

Excellent services

We have had several interactions with Vickery Estate Agents over the years and have always found the staff to be very professional.
On this occasion Edward was the agent we dealt with primarily during the sale of our home. He was incredibly professional, communicated clearly with us throughout the process and we would highly recommend his services.

August 14, 2025
Unprompted review
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Reply from Vickery Estate Agents

Dear Lynne,

It has been a joy to read these wonderful comments as to your recent experience with myself and previous experience with the company.

We wish you every success in the future!

Kindest regards,

Edward Whitaker - Manager

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Rated 4 out of 5 stars

The initial approach from Richard at…

The initial approach from Richard at the Lightwater branch was the most professional and due to the quirky design of house (not to everyone’s taste) we had a lot of people through the door for viewings (thank you Toby, Oliver & Richard) .
This we found was not going to be an easy property to sell. But they did, and together with the after sales care from Evie & Vidya on the legal side it went smoothly

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Hard working, responsive estate agent

Vickery in Lightwater provided a professional service from Day 1 when we first met. We were kept informed of every viewing, received feedback and held timely reviews with Richard on progress.
Once under offer, the follow-up was impressive, with weekly updates of progress both up and down the chain.
Communication post offer was vital in keeping our chain informed, committed and in place.
Many thanks to all the team, and would highly recommend them to others.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

The team at Vickey Estate agents have…

The team at Vickey Estate agents have been professional and open throughout the process of buying to date. Toby showed us around the property on two occasions and was very accommodating, friendly and remained approachable allowing us time to take everything in and ask questions. Toby was extremely efficient in getting back to us with any answers for some of the more detailed enquiries we had.

Overall the communication has been excellent and I’ve been kept up to date every step of the way so thank you.

July 28, 2025
Unprompted review
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Reply from Vickery Estate Agents

Dear Lucy,

It has been a pleasure to read such wonderful comments as to your experience with Toby and I am pleased up to this point you have been kept very well informed throughout the process!

I will be sure to pass these kind comments onto Toby.

Kindest regards,

Edward Whitaker - Manager

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Rated 5 out of 5 stars

Both Sarah and Jordan offered a…

Both Sarah and Jordan offered a fantastic, friendly and efficient service throughout - highly recommended!

August 1, 2025
Unprompted review
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Reply from Vickery Estate Agents

Hi Jen,

We are pleased you have had a positive experience with the team in the Fleet Office when recently purchasing your new property!

We wish you many happy memories in your new home.

Jordan Richards - Manager

Rated 5 out of 5 stars

Always kept in the loop

Edward at Vickery's has been great at keeping us in the loop all the way along. We had a particularly difficult experience with a property developer but appreciated Edward's help and him fighting for us and what was right.

August 4, 2025
Unprompted review
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Reply from Vickery Estate Agents

Dear Vicky,

I greatly appreciate you taking the time to leave myself leaving this very kind review.

It has been a pleasure to assist you in your search to find a new home, if I can be of any help in the future, please don't hesitate to get in contact!

Kindest regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

Purchase with Vickery

We bought our property with Vickery (so didn't appoint them) but they were honestly the best estate agents we have ever worked with. Everyone we interacted with was efficient, kept us updated on progress regularly and felt like they were working with us to resolve any issues in a pragmatic way.

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Viewing Experience

I recently viewed a property through Vickery Estate Agents with Toby Horne, and I had an excellent experience. Toby was professional, friendly, and very knowledgeable. He took the time to answer all my questions and made the whole viewing process smooth and stress-free. I really appreciated his honest and helpful approach. Highly recommended!

July 26, 2025
Unprompted review
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Reply from Vickery Estate Agents

Dear Mr Chong,

Thank you for taking the time to leave Toby this wonderful, five star review.

It has been a pleasure to assist you with your property search and we wish you every success in the future.

Kind regards,

Edward Whitaker - Manager

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Rated 5 out of 5 stars

Selling your house, Vickery are at the top of the tree

Vickery were absolutely amazing to deal with. We decided to go with the "All-in-One" option and glad we did. The Vickery team, led by Edward W, were attentive, professional and knowledgeable and ensured good quality leads for viewings. Nothing worse than feeling you have an "open house" and this was one of the key things we wanted to ensure we had as being busy people and working from home, we didn't want time wasters.

100% recommend using Vickery and when I come to sell/buy again, I will definitely be using their services again.

July 7, 2025
Unprompted review
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Reply from Vickery Estate Agents

Dear Paul,

It was a pleasure to have acted for you on your sale and I want to thank you for the opportunity.

Myself and Specialist property lawyers wish you every success for the future!

Kindest regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

I received great service throughout the…

I received great service throughout the whole duration of my property purchase. Toby was always extremely helpful, easily contactable and provided consistent and informative updates. Would highly recommend.

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

A breath of fresh air!

We've just bought our new home through Edward and the team, and couldn’t be more grateful for the experience. From the very beginning, Edward was honest, professional, and incredibly responsive. Always quick to answer our (many!) questions and keep us in the loop at every stage.

Buying a home can be stressful, but the whole team made the process feel so much smoother with their clear communication and supportive approach. We felt thoroughly looked after throughout.

Huge thanks to Edward and everyone involved — we wouldn’t hesitate to recommend you to others!

July 2, 2025
Unprompted review

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