The website is very easy to navigate and place order. Order was filled and delivered within days. Order included passata in beer bottles. These bottles were individually wrapped and everything arri... See more
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Review summary
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Incredible! I am beyond impressed: - website - easy to navigate, clear, smooth ordering process; - selection of produce - wow!!! Everything is easy to find, wide variety, fresh, long expiratio... See more
Company replied
Fast delivery with great quality food. Unlike some vendors, the packages especially for flour, were thoroughly packed so the goods arrived in excellent condition....plus, a little gift! Thank you!
Company replied
I’ve been ordering from vico box quite often. they are amazing❤️All the Italian products are authentic and fresh. packaging also excellent. I received gifts from every package I ordered. Thank you... See more
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Company details
- Gourmet Grocery Store
- e-Commerce Service
- Grocery Delivery Service
- Grocery Store
- Italian Grocery Store
- Online Food Ordering Service
About Vico Food Box
Written by the company
COSA TI OFFRIAMO? L'Italia a casa tua!
Prodotti 100% Italiani che puoi ordinare comodamente all'estero, in oltre 25 nazioni in tutta Europa e in UK. Ricevi la spesa italiana comodamente a casa tua!
SPEDIZIONE GRATUITA!
La spedizione è gratuita in tutta Europa
SIAMO VELOCI!
Prepariamo il tuo ordine in 1/2 giorni lavorativi! Lo affidiamo ai migliori corrieri DHL/UPS/GLS/FOODLOGICA e ci assicuriamo sempre che il tuo ordine arrivi a destinazione!
ASSISTENZA GARANTITA!
Ti assistiamo sempre. Ci assicuriamo che i prodotti vengano accuratamente confezionati, perchè hai diritto ad un eccellente esperienza se ti affidi a noi di Vico Food Box! Chi sceglie il nostro servizio è coccolato.
Per noi sei importante! Inseriamo sempre un regalo nel tuo ordine Con Vico Food Box sei soddisfatto o soddisfatto!😊
ATTENZIONE ALL'AMBIENTE🌿
Utilizziamo materiali riciclati e riciclabili per confezionare la tua Vico Box. Con un sistema di logistica interno evitiamo qualsiasi spreco alimentare.
UN CUORE ITALIANO💚
Vico Food Box nasce nel 2019 ad Amsterdam da Gennaro, Vittorio, Debora e Antonio, giovani Italiani all'estero.
L'azienda ritorna in Italia nel 2020
Ad oggi Vico Food Box ha una logistica interna e un team di giovani italiani, con la voglia di investire il loro tempo e le loro energie per garantirti il miglior servizio di spedizione di prodotti alimentari italiani all'estero! Non vediamo l'ora di portare l'Italia a casa tua!
Contact info
80050, Napoli, Italy
- 3756908596
- servizioclienti@vicofoodbox.com
- vicofoodbox.com
4.9
Excellent
7K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No issues with my order...all fine
March 9, 2026
Unprompted review
Reply from Vico Food Box
Ciao Josip,
thank you so much for your review 💚 We’re very happy to hear that there were no issues with your order and that everything was fine.
It’s always a pleasure to know that our customers have a smooth and positive experience with us 😊
Flora Del Customer Happiness Service
all arrived well packed and in perfect…
all arrived well packed and in perfect condition.only the cheese was not i packed in dry ice. i had to disppose of it. i love ricotta salata ,which is not possible to buy it here. so i was a bit disappointed . otherwise i am quite pleased with the products you offer ,best regards from Martin in Frankfurt . I have to add here that the support given by the Vico team was more than one can expect. i have no words to describe the personal attention given, especially in a world of digital connections. yest flora was there to clarify and assist on my issues highlighted. i will end with this quote that i use when one is more than satisified with the services offererd " when one finds the best who needs the rest " thank you flora and team. keep it up !
March 7, 2026
Unprompted review
Reply from Vico Food Box
Ciao Martin,
thank you so much for your kind and heartfelt words 💚 We are really sorry again for the issue with the cheese, especially knowing how much you were looking forward to enjoying ricotta salata.
At the same time, reading your updated message truly means a lot to us. Knowing that our support, and especially the care shown by me, made you feel listened to and assisted in such a personal way is the best feedback we could receive.
Your quote made us smile: “when one finds the best who needs the rest” 💚 Thank you for your trust, your kindness, and for choosing us all the way from Frankfurt. We will keep doing our very best to offer you not only Italian products, but also the attention and care you deserve.
A big thank you from all the team 💚
Flora Del Customer Happiness Service
Brilliant Italian produce…
Brilliant Italian produce delivered right at the front door. Great quality, varied selection and good service. I'll keep coming back. Again and again
March 2, 2026
Unprompted review
Reply from Vico Food Box
Ciao Samuel,
thank you so much for your lovely review 💚 We’re delighted to hear that you appreciated the quality of our Italian products, the varied selection, and the service right to your front door.
Knowing that you’ll keep coming back again and again is the best compliment we could receive 😊 Your support means a lot to our whole team.
Flora Del Customer Happiness Service
Bravissimi!
Bravissimi! I've been ordering from Vico Food Box for the past three years, and I will keep ordering. Great selection, super easy to order, fast delivery.
Well done and thank you!
FV
March 4, 2026
Unprompted review
Reply from Vico Food Box
Ciao Fabrizio,
thank you so much for your wonderful words 💚 Knowing that you’ve been ordering from Vico Food Box for the past three years and that you’ll keep choosing us means so much to our whole team.
We’re delighted that you appreciate our great selection, the easy ordering process, and our fast delivery. Messages like yours are a beautiful reward for all the care and passion we put into every order 😊
Flora Del Customer Happiness Service
Absolutely recommended!
I'm very happy with my order from Vico Food Box. Delivery to Austria was fast and arrived within the promised timeframe. All the products - including the glass containers - were very carefully packed and arrived in perfect condition. The quality of the Italian food is excellent and the little extra gift in the package was a particularly nice touch. Overall, a fantastic experience - I'll definitely order again!
March 5, 2026
Unprompted review
Reply from Vico Food Box
Ciao Barbara,
thank you so much for your wonderful review 💚 We’re delighted to hear that your order to Austria arrived quickly and within the promised timeframe, and that everything — including the glass containers — was packed so carefully and arrived in perfect condition.
It also makes us very happy to know that you enjoyed the quality of the Italian food and appreciated the little extra gift inside the package 😊 Knowing that you had such a fantastic experience and that you’ll definitely order again means a lot to our whole team.
Flora Del Customer Happiness Service
Excellent service
Excellent service, all the productions arrived in good condition and on time! I am ready to order again
March 5, 2026
Unprompted review
Reply from Vico Food Box
Ciao Fernando,
Thank you so much for your lovely words! We’re really happy to hear that everything arrived on time and in perfect condition and that you’re already ready to place your next order 💚
Knowing that you had such a positive experience means a lot to all of us. We can’t wait to send you more of your favorite Italian products very soon!
We believe thant you want to give us five stars!
Flora Del Customer Happiness Service 😍
Packaging with care
Packaging with care, amazing range of products, great discounts, great info on delivery and speed in delivery
February 19, 2026
Unprompted review
Reply from Vico Food Box
Ciao Rafaela,
thank you so much for your lovely review 💚 We’re delighted to hear that you appreciated the careful packaging, our wide range of products, the great discounts, and the clear delivery updates together with the fast shipping.
Feedback like yours means a lot to our whole team and motivates us to keep giving our best every single day 😊
Flora Del Customer Happiness Service
Reply from Vico Food Box
Ciao Frank,
thank you so much for your kind words 💚 We’re so happy to hear that you found our service excellent.
Reviews like yours are a real joy for our whole team and encourage us to keep doing our very best every day 😊
Flora Del Customer Happiness Service
Great and cheap italian products
Great products and most of them cheaper than buying in my own country. Great packaging and delivery service.
March 2, 2026
Unprompted review
Reply from Vico Food Box
Ciao Fabio,
thank you so much for your wonderful review 💚 We’re delighted to hear that you appreciated both the great quality of our Italian products and the fact that many of them are more affordable than in your own country.
It also makes us very happy to know that you were satisfied with the packaging and the delivery service 😊 Feedback like yours means a lot to our whole team.
Flora Del Customer Happiness Service
Fast and reliable
Fast reliable delivery to my home door. Great quality of products and packing was done carefully so I can fully enjoy my order. I wanna highly recommend Vico Food Box! 😎
March 4, 2026
Unprompted review
Reply from Vico Food Box
Ciao Teemu!
Thank you so much for your awesome feedback 😎💚
We’re really happy to hear your box arrived fast and reliably, and that you loved the quality and our careful packaging—we pack everything like it’s going to our own home 📦✨
Thanks a lot for recommending Vico Food Box to others, it means the world to our Vico Lovers community 🙌💚
If you ever need anything, we’re here for you!
Flora Del Customer Happiness Service
Wide assortment
Wide assortment, excellent products, fast delivery — highly recommended. 👍
March 4, 2026
Unprompted review
Reply from Vico Food Box
Ciao Agnè! 😊
Thank you so much! 💚 We’re really happy you loved our wide assortment, the excellent products, and the fast delivery 🚚✨
Thanks for recommending us — you’re officially part of the Vico Lovers community! 👍
Flora Del Customer Happiness Service
Bravi 👏🏻
Everything was packed with great care and arrived in perfect condition. The attention to detail in the packaging really stands out and shows a thoughtful approach to the customer experience. The gift included in the box was a very nice and appreciated gesture. A very well-prepared delivery overall — thank you for the effort you put into it.
March 4, 2026
Unprompted review
Reply from Vico Food Box
Ciao Estera! 😊
Thank you so much! 💚 We’re really happy everything arrived in perfect condition and that you noticed our attention to detail in the packaging 📦✨
And we’re glad the little gift made you smile — it’s our way of saying thanks for being part of the Vico Lovers! 😍👏🏻
Flora Del Customer Happiness Service
Excellent customer service
Excellent customer service. Due to transportation issue, some products arrived damaged and I got assistance after few minutes and a discount code for next purchase.
This shows high accountability and professionalism even when most probably it was courier's fault. Thanks!!!!
March 3, 2026
Unprompted review
Reply from Vico Food Box
Ciao Diamante! 😊
Thank you so much for your kind words 💚 I’m really sorry some items arrived damaged due to transportation, but I’m glad we could assist you within minutes and provide a discount code for your next order.
For us, taking care of you always comes first — even when the issue is on the courier’s side. Thanks again for your trust!!!! 🙏✨
Flora Del Customer Happiness Service
Reply from Vico Food Box
Ciao Domenico! 😊
Thank you so much! 💚 Super happy you loved the speed of service and the amazing packaging 📦✨
Enjoy your goodies and see you soon for the next Vico Box! 😍
Flora Del Customer Happiness Service
Delighted we found Vico.
Vico are so reliable and the customer service is absolutely excellent. They have the products we love at great value. Their website is so user friendly and delivery is extremely efficient through DHL.
February 15, 2026
Unprompted review
Reply from Vico Food Box
Ciao Mark! 😊
Thank you so much — we’re delighted you found Vico too! 💚
It means a lot to hear you find us reliable, with excellent customer service, great value products you love, and a user-friendly website. And we’re really happy your DHL delivery has been so efficient 🚚✨
Can’t wait to pack your next Vico Box! 😍
Flora Del Customer Happiness Service
Best Food delivery service so far!
What to say, price is good, service is amazing, from the customer service to the shipping and packaging. So far the best service for is, Italians living abroad!! Thanks Vico!!
March 3, 2026
Unprompted review
Reply from Vico Food Box
Ciao Daniele! 😊
Wow, thank you!! 💚 We’re so happy you feel this way — especially as Italians living abroad, you deserve a service that really feels like home 🇮🇹✨ (promised: no flag 😉)
Thanks for appreciating the prices, customer service, and our shipping & packaging 📦🚚
Grazie di cuore for being part of our Vico Lovers community! 😍💚
Flora Del Customer Happiness Service
Vico Food Box amazing!
I ordered products from Vico Food Box, and the delivery was very fast. Everything arrived carefully and professionally packed — even the glass items were perfectly protected and nothing was damaged during transportation.
While preparing the order, they informed me in advance about the unavailable items and immediately issued a refund. I really appreciate such an attentive and honest approach to customers.
I haven’t tried everything yet, but the risotto was absolutely delicious! The packaging is very convenient — perfect for one dinner. It’s great both for home and for trips. The rum baba fully met our expectations — soft and flavorful. The cheese was also very interesting and tasty.
The prices are excellent 👌
We placed the order together with several colleagues from work, and I’m sure the number of orders will only grow.
Thank you for the quality products and great service!
February 16, 2026
Unprompted review
Reply from Vico Food Box
Ciao Natalia! 😊
Wow, thank you for this wonderful review! 💚 I’m so happy everything arrived super fast and perfectly packed — especially the glass items, that’s always a big one for us 📦✨
And thank you for appreciating our transparent communication about unavailable items and the immediate refund 🙏 We really care about being honest and attentive at every step.
So glad you enjoyed the risotto (love that the single-portion packaging worked perfectly!), and that the rum baba and cheese met your expectations 😍👌
Hearing that you ordered with colleagues and that more orders are coming makes us smile so much — welcome to the Vico Lovers community! 💚
Flora Del Customer Happiness Service
Amazing products fast service and good…
Amazing products fast service and good customer experience date of experience
March 2, 2026
Unprompted review
Reply from Vico Food Box
Ciao Roberto! 😊
Thank you so much! 💚 We’re really happy you loved the amazing products, the fast service, and the overall customer experience 📦🚚✨
If you’d like, you can add the date of your experience in the review (even just month/year) — it helps other Vico Lovers a lot 😉
Flora Del Customer Happiness Service
Super fast delivery to Finland and…
Super fast delivery to Finland and excellent products. I recommend ❤️
March 2, 2026
Unprompted review
Reply from Vico Food Box
Ciao Katja! 😊
Thank you so much! 💚 We’re really happy your order arrived super fast to Finland and that you loved the products 📦🚚✨
Thanks for the recommendation — it means a lot!
Flora Del Customer Happiness Service
Reply from Vico Food Box
Ciao Luca! 😊
Thank you! 💚 We’re glad you enjoyed the good selection and found the prices decent 🙌✨
Hope to see you back soon for your next Vico Box! 📦😉
Flora Del Customer Happiness Service
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