Vico Food Box Reviews 7,126

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 423 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and wide variety of products offered, often highlighting the authenticity and freshness of items. The ordering process is frequently described as easy to navigate and smooth, with many appreciating the clear website and efficient service. Reviewers are particularly impressed with the fast delivery, with orders often arriving earlier than expected, and the exceptional care taken in packaging, ensuring products arrive safely and undamaged. However, some customers experienced issues with delivery, noting delays or packages not being handed over to the courier despite a label being created. A few other people also felt that the packaging, while generally good, could sometimes lead to damaged items, and one reviewer was dissatisfied with the quality of a specific wine product.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, authenticity, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast and on-time delivery,... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the high quality of products,... See more

Order

Customers had positive experiences with order, consistently praising the fast processing and delivery times,... See more

Service

People report positive experiences with service, often highlighting it as excellent, amazing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The website is very easy to navigate and place order. Order was filled and delivered within days. Order included passata in beer bottles. These bottles were individually wrapped and everything arri... See more

Company replied

Rated 5 out of 5 stars

Incredible! I am beyond impressed: - website - easy to navigate, clear, smooth ordering process; - selection of produce - wow!!! Everything is easy to find, wide variety, fresh, long expiratio... See more

Company replied

Rated 5 out of 5 stars

Fast delivery with great quality food. Unlike some vendors, the packages especially for flour, were thoroughly packed so the goods arrived in excellent condition....plus, a little gift! Thank you!

Company replied

Rated 5 out of 5 stars

I’ve been ordering from vico box quite often. they are amazing❤️All the Italian products are authentic and fresh. packaging also excellent. I received gifts from every package I ordered. Thank you... See more

Company replied


Company details

  1. Gourmet Grocery Store
  2. e-Commerce Service
  3. Grocery Delivery Service
  4. Grocery Store
  5. Italian Grocery Store
  6. Online Food Ordering Service

About Vico Food Box

Written by the company

Foto-Soci-1

COSA TI OFFRIAMO? L'Italia a casa tua!
Prodotti 100% Italiani che puoi ordinare comodamente all'estero, in oltre 25 nazioni in tutta Europa e in UK. Ricevi la spesa italiana comodamente a casa tua!


SPEDIZIONE GRATUITA!
La spedizione è gratuita in tutta Europa


SIAMO VELOCI!
Prepariamo il tuo ordine in 1/2 giorni lavorativi! Lo affidiamo ai migliori corrieri DHL/UPS/GLS/FOODLOGICA e ci assicuriamo sempre che il tuo ordine arrivi a destinazione!

ASSISTENZA GARANTITA!
Ti assistiamo sempre. Ci assicuriamo che i prodotti vengano accuratamente confezionati, perchè hai diritto ad un eccellente esperienza se ti affidi a noi di Vico Food Box! Chi sceglie il nostro servizio è coccolato.
Per noi sei importante! Inseriamo sempre un regalo nel tuo ordine Con Vico Food Box sei soddisfatto o soddisfatto!😊

ATTENZIONE ALL'AMBIENTE🌿
Utilizziamo materiali riciclati e riciclabili per confezionare la tua Vico Box. Con un sistema di logistica interno evitiamo qualsiasi spreco alimentare.


UN CUORE ITALIANO💚
Vico Food Box nasce nel 2019 ad Amsterdam da Gennaro, Vittorio, Debora e Antonio, giovani Italiani all'estero.
L'azienda ritorna in Italia nel 2020
Ad oggi Vico Food Box ha una logistica interna e un team di giovani italiani, con la voglia di investire il loro tempo e le loro energie per garantirti il miglior servizio di spedizione di prodotti alimentari italiani all'estero! Non vediamo l'ora di portare l'Italia a casa tua!

VAI SU: vicofoodbox.com

Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Happy customer

I like this website as they ship from Italy to England. Postage is not the cheapest that's why I try to get more in worth of two shoppings at least but I am still grateful. Most of the prices are reasonable. Products always come well and securely packed and in date stated, or a day or two earlier.
So far I am happy and would recommend this company.
Thank you again.

February 23, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Tatiana! 😊💚
Thank you so much for taking the time to share such a thoughtful review! We’re really happy to hear you enjoy ordering from us and that your parcels arrive well packed, secure, and often on time (or even a bit early!) 🚚✨

We totally understand your point about shipping costs—combining orders is a smart way to make the most of it. Just a little reminder: shipping is free from 70€ 🛒💚
Also, we usually process orders within 1–3 working days, and if you subscribe to our newsletter, you’ll get 5€ off your next order 💌

Thanks again for your trust and for recommending us—can’t wait to pack your next Italy-to-England box of happiness! 😍

Flora del Customer Happiness Service 💚

Rated 5 out of 5 stars

WOW... wow ...wow

WOW WOW ...Our order arrived today to Ireland.We couldn't be more excited and happy with everything.The quality is superb and packaged so carefully!Also Delivery was so quick and easy.Can't wait to order again very soon!!

February 24, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Kay! 😊💚
WOW WOW WOW—thank you so much! We’re thrilled your order arrived in Ireland and that you’re so excited with everything 😍📦✨

Hearing that the quality was superb, the packaging so careful, and the delivery quick and easy truly makes our day 🚚💨
We can’t wait to have you back for your next order very soon—feel free to take advantage of our current offers! 🛒💚

Flora del Customer Happiness Service 💚

Rated 5 out of 5 stars

I am very satisfied with Vivo Box…

I am very satisfied with Vivo Box ,since from the beginning. Almost every month I've made an order and arrives in time.
Good products and a lot to choose from.
Thank you.

February 24, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Maricel🌸

thank you so much for your beautiful words and for your loyalty 🥹💚

Knowing that you order almost every month and that your parcels always arrive on time truly means the world to us. Your trust, especially over time, is the greatest compliment we could receive.

We’re so happy you enjoy the variety and quality of our products — we work every day to offer a wide selection so everyone can find a little taste of Italy to love ✨

Thank you for being part of our Vico family 💛

Kind regards,
Flora del Customer Happiness Service 🌷

Rated 5 out of 5 stars

Great products

Great products, always in time.

February 23, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Lilla🌸

thank you so much for your lovely feedback 🥹💚

“Great products, always on time” — this is exactly what we strive for every single day! Knowing that your orders consistently arrive on time makes us truly proud ✨

Thank you for your trust and for being part of our Vico community 🤗💛

Kind regards,
Flora del Customer Happiness Service 🌷

Rated 5 out of 5 stars

This was the 3rd time I ordered and…

This was the 3rd time I ordered and again everything worked perfectly..really well packed.. was afraid of olive oil and other stuff in glass…but no need to worry.. Thanks..will shop again!

February 23, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Knud🌸

third order and everything perfect again… this makes us so happy 🥹💚

Thank you for trusting us once more! We know how worrying it can be to order olive oil and glass bottles online, so reading that everything arrived safely and well packed is the best feedback we could receive 📦✨

We put a lot of care into protecting fragile products, because we want you to open your box with excitement — not concern 😉

Thank you again for your continued trust. We can’t wait to prepare your next order! 🤗💛

Kind regards,
Flora del Customer Happiness Service 🌷

Rated 5 out of 5 stars

Top service !

Vicobox is a professional service that I have tried more than once to get Italian products. I love their selection (especially the Misura products) and I keep buying through them, because it is a reliable, very good and punctual service. Highly recommended.

February 23, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Jessica🌸

wow… thank you so much for your wonderful words 🥹💚

We’re truly happy that you chose us more than once to receive your favorite Italian products — and that you especially enjoy the Misura selection 😉✨

Reliability, punctual delivery, and a carefully curated assortment are exactly what we work hard to guarantee every single day. Knowing that you keep coming back because you trust our service is the biggest compliment we could receive 💛

Thank you for your recommendation and for being part of our Vico family 🤗 We can’t wait to prepare your next order!

Kind regards,
Flora del Customer Happiness Service 🌷

Rated 5 out of 5 stars

Excellent prices

Excellent prices
Fast delivery

February 14, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Richard! 😊💚
Thank you so much for your review! We’re really happy you loved our excellent prices and the fast delivery 🚚✨

See you soon for your next order—feel free to take advantage of our current offers! 🛒💚

Flora del Customer Happiness Service 💚

Rated 5 out of 5 stars

I ordered to Finland

I ordered to Finland , waited couple a weeks and then it arrived. Really recommend the site 🙏

February 22, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Ema! 😊💚
Thank you so much for your review! We’re really happy to hear your order arrived in Finland and that you’d recommend our site 🙏📦✨

International deliveries can sometimes take a little longer, so we truly appreciate your patience. We can’t wait to pack your next order—feel free to check out our current offers! 🛒💚

Flora del Customer Happiness Service 💚

Rated 5 out of 5 stars

Easy order fast delivery- prices ok

Easy order fast delivery- prices ok - fine brands to ok price

February 20, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Claus! 😊💚
Thank you for your review! We’re really happy you found the ordering process easy, the delivery fast, and the prices fair—with great brands at a good value 🛒📦✨

We can’t wait to have you back for your next order—feel free to take advantage of our current offers! 💚

Flora del Customer Happiness Service 💚

Rated 4 out of 5 stars

So many differently Italian food and…

So many differently Italian food and stuff,,and good quality 👍 I ordered panne buttiau and it was broken in many pieces but it’s the delivery’s fault.. All and all I can recommend Vico 🤗

February 19, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Bettina🌸

thank you so much for your kind words and for recommending Vico! 🤗 It truly means a lot to us 💚

We’re really happy that you appreciated the variety and quality of our Italian products. At the same time, we’re sincerely sorry that the pane guttiau arrived broken. Unfortunately, despite all our care in packaging, these very fragile products can sometimes be damaged during transport.

If you’d like, please feel free to send us a private message — we’ll be more than happy to assist you and make things right.

Thank you again for your support and trust 💛

Kind regards,
Flora del Customer Happiness Service 🌷

Rated 5 out of 5 stars

I have already ordered from Vico…

I have already ordered from Vico Foodbox several times and it has always been a pleasure.

February 15, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Benjamin! 😊💚
Thank you so much for your lovely words! We’re truly happy to hear that ordering from Vico Foodbox has always been a pleasure for you 😍📦✨

Your loyalty means a lot to us—can’t wait to pack your next order! Feel free to check out our current offers 🛒💚

Flora del Customer Happiness Service 💚

Rated 5 out of 5 stars

Very efficient service

Very efficient service and got the box fast enough, all products are great! Will definitely order again- totally recommend

February 20, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Vicky🌸

thank you so much for your wonderful feedback 🥹💚

We’re delighted to hear that you found our service efficient and that your box arrived quickly! 📦✨ And knowing that you’re happy with all the products makes us even happier.

“Will definitely order again” and “totally recommend” are the best compliments we could receive 💛 Thank you for your trust and for being part of our Vico community!

We can’t wait to prepare your next order 🤗

Kind regards,
Flora del Customer Happiness Service 🌷

Rated 5 out of 5 stars

I really like this shop because it…

I really like this shop because it brings the flavors of Italy to Hungary!

February 20, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Fabian🌸

what a beautiful message — thank you so much 🥹💚

Knowing that we can bring the flavors of Italy all the way to Hungary truly means the world to us 🇮🇹✨ That’s exactly why we do what we do: to make you feel a little closer to Italy, wherever you are.

Thank you for your trust and for being part of our Vico community 🤗💛 We can’t wait to prepare your next taste of Italy!

Kind regards,
Flora del Customer Happiness Service 🌷

Rated 5 out of 5 stars

Great!!!

It took about a week for the delivery to reach Finland, and everything arrived without any issues. The packaging was also very carefully and securely done. I will definitely order again next time.

February 20, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Lee! 😊💚
Thank you so much for your wonderful review! We’re really happy your order reached Finland in about a week and that everything arrived without any issues 😊📦✨

It’s great to hear the packaging was careful and secure—we always do our best to protect every product.
We can’t wait for your next order—feel free to check out our current offers! 🛒💚

Flora del Customer Happiness Service 💚

Rated 5 out of 5 stars

What a great experience

What a great experience. I got my first order, and I am coming back.

February 20, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Claudia! 😊💚
Thank you so much for your review! We’re really happy to hear your first order was such a great experience—and we love that you’re coming back 😍📦✨

We can’t wait to pack your next order—feel free to check out our current offers! 🛒💚

Flora del Customer Happiness Service 💚

Rated 5 out of 5 stars

I absolutely loved this store and can…

I absolutely loved this store and can 100% recommend it. They offer a wide range of Italian products that are difficult to find in Sweden, at very reasonable prices for delicacies. Great selection of pasta, olive oil, coffee, and much more. Fast and convenient home delivery.

February 20, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Liliya! 😊💚
Thank you so much for your amazing review! We’re really happy you loved the store and that you’d 100% recommend us 😍

It means a lot to hear our range of Italian products helps you find those hard-to-get favorites in Sweden—especially staples like pasta, olive oil, and coffee ☕🍝✨ And we’re glad the delivery was fast and convenient right to your home 🚚📦

We can’t wait to have you back—feel free to check out our current offers! 🛒💚

Flora del Customer Happiness Service 💚

Rated 5 out of 5 stars

Ordered from Vico few times already and…

Ordered from Vico few times already and we were always really satisfied! Good price quality and fast delivery

February 20, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Hi Julia😊

Thank you so much for your continued trust and for ordering from us multiple times — that truly means a lot! 💛

We’re delighted to hear that you’ve always been satisfied with our price-quality ratio and fast delivery 🚚✨ Providing great products at fair prices with reliable shipping is exactly what we aim for.

We can’t wait to prepare your next order!

Flora
Customer Happiness Service

Rated 4 out of 5 stars

Good experience Mostly

Good experience mostly. A lot of times they are slow to dispatch but eventually the parcel leaves and eventually it will get to you. The food options are excellent. The special offers are very good

February 19, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Hi Vico Lover😊

Thank you so much for your honest review and for sharing your experience with us.

We’re really happy to hear that you appreciate our food selection and special offers — that truly means a lot to us! ✨

We also take note of your comment regarding dispatch times. We’re constantly working to improve our processing speed so orders can leave our warehouse more quickly and reach you as soon as possible. Your feedback helps us do better 💪

Thank you again for your patience and support — we look forward to serving you again soon!

Flora
Customer Happiness Service

Rated 5 out of 5 stars

The box arrived today

The box arrived today! Couldn't be happier!!! All the salumi, guanciale, snacks and pistacchio cream arrived safe and sound!!! And the cats appreciated the box too 😁 will order again for sure!

February 19, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Hi Vico Lover😍📦

This made us smile so much — especially the part about the cats! 😁🐾

We’re absolutely thrilled to hear that everything arrived safe and sound — the salumi, guanciale, snacks and pistachio cream ✨🍝💚 We take great care in packing every box, so knowing it reached you perfectly (and made your furry friends happy too!) means the world to us 💛

Thank you so much for your enthusiasm and trust — we can’t wait to prepare your next order!

Flora 💛
Customer Happiness Service

Rated 5 out of 5 stars

Vico Box is what every Italian living abroad needs!

Tried Vico Box for the first time. The whole experience was so positive: from the ample choice of products (including La Settimana Enigmistica!), to the great communication all the steps of the way while waiting for the delivery, to the perfect packaging. Already looking forward to my next order!

February 18, 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Hi Valeria😍🇮🇹

What a wonderful first experience — thank you so much for sharing it with us! 💛

We’re thrilled that you enjoyed the wide selection of products (and yes… even La Settimana Enigmistica makes it feel like home! 🧩✨), as well as the communication updates and the careful packaging 📦🚚

Our goal is exactly this: to make every Italian living abroad feel a little closer to home — and knowing we succeeded truly means the world to us 🥰

We can’t wait to prepare your next box already! 🇮🇹🍝

Flora 💛
Customer Happiness Service

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