Vignette Express Reviews 

3,001
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 919 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the exceptionally fast service, noting that successfully securing a digital vignette takes only a few minutes alongside prompt email confirmations. People consistently find the web interface very intuitive, clean, and extremely easy to navigate when placing a quick online order. Some reviewers were definitely not happy with the overall pricing, mentioning that additional service and processing fees are quite expensive compared to standard official costs. Many consumers frequently pointed out that these heavy extra charges significantly increase the overall amount paid for their short-term travel tickets.

What people talk about most

User experience

Consumers find user experience to be positive, highlighting that the website is easy to use, uncomplicated,... See more

Service

Customers consistently note positive experiences with service, highlighting fast, efficient, and... See more

Website

Reviewers mention positive feedback about website, highlighting that the platform is very convenient, easy to... See more

Response time

Users describe satisfaction with response time, highlighting extremely fast vignette activation and prompt... See more

Price

Customers expressed strong dissatisfaction regarding high prices, noting that service fees often more than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

EASY & FAST ; Great journey ! Area of improvement: display directly the fees for each option (1, 7, 30) before reaching the payment and check out

Company replied

Rated 5 out of 5 stars

I received the vignette in less than 2 hours when I requested it near Slovenia's border. So I like the fast response of the company.

Company replied

Rated 5 out of 5 stars

The normal Vignette I got very fast. But as I used an ePartner I was unable to get exemption certificate for such cars.

Company replied

Rated 5 out of 5 stars

Easy to navigate and.process your request. Authorisation almost immediately. On visiting the boarder services we could see a long queue buying their Vignette. Buying on line was definitely a smart m... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(3,001)

1,518 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Processed swiftly but very expensive…

Processed swiftly but very expensive extras

July 6, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

We're pleased to hear that your order was processed quickly.

We're sorry that you were not satisfied with the price. As an independent vignette registration and customer support provider, our total price, including service fees, is displayed during the ordering process before payment is completed.

We wish you a safe and pleasant journey.

VignetteExpress Team

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Rated 5 out of 5 stars

Easy, and Quick

Quick, easy and simple. Website was easy to navigate, and the process was very straightforward.

March 2, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review!

We're delighted to hear that our website was easy to use and that the process was quick and straightforward.

Have a wonderful trip!

VignetteExpress Team

Rated 5 out of 5 stars

Thank you for the quick processing.

Thank you for the quick processing.

July 6, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review!

We're delighted to hear that you appreciated our fast processing.

Have a wonderful trip!

VignetteExpress Team

Rated 4 out of 5 stars

Simple to use

Simple and quick to use

June 16, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review!

We're delighted to hear that the ordering process was simple and quick.

Have a wonderful trip!

VignetteExpress Team

Rated 5 out of 5 stars

Everything was fine

Everything was fine

July 1, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review!

We're delighted to hear that everything met your expectations.

Have a wonderful trip!

VignetteExpress Team

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Rated 5 out of 5 stars

Perfekt Easy

Perfekt Easy
Bravo

July 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review!

We're delighted to hear that everything was perfect and easy.

Have a wonderful trip!

VignetteExpress Team

Rated 5 out of 5 stars

Fast and easy

July 5, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review!

We're delighted to hear that the process was fast and easy.

Have a wonderful trip!

VignetteExpress Team

Rated 5 out of 5 stars

Fast

Fast
Great attenction to customer

July 5, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review!

We're delighted to hear that you appreciated our fast service and customer support.

Have a wonderful trip!

VignetteExpress Team

Rated 5 out of 5 stars

Clear

Clear, easy and quick

July 5, 2026
Vignette Express logo

Reply from Vignette Express

Thank you so much for your review!

We're happy to hear that everything was clear, easy and quick.

Have a safe trip!

VignetteExpress Team

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Rated 5 out of 5 stars

Buying before journey

Smart to handle.

July 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for taking the time to leave a review!

We're glad the purchase process was simple and convenient for you.

Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

Simple and easy process

Simple and easy process

July 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your fantastic review!

We're delighted that you found the process simple and easy.

We wish you a pleasant and safe journey!

VignetteExpress Team

Rated 5 out of 5 stars

Very easy to follow

Very easy to follow, fast

July 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We're delighted that our service was easy to follow and fast. Have a safe journey!

VignetteExpress Team

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Rated 5 out of 5 stars

Easy to navigate website and instant…

Easy to navigate website and instant result 👌

July 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! We're happy to hear that our website was easy to use and that you received your vignette instantly. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

All fast and clear

July 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your positive feedback!

We are glad to hear that you found our service fast and clear. We appreciate your trust and hope to assist you again in the future.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Fast

Fast, pain free, great roads 👍🏻

July 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great feedback!

We are happy to hear that the process was fast and hassle-free for you. We appreciate your kind words and wish you a safe and pleasant journey on the road.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

CAS val de joux

Easy to order but prices differ from one site to another

July 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for sharing your feedback.

We are glad to hear that you found the ordering process easy. We understand your comment regarding price differences between websites. Please note that our price includes the official vignette cost as well as our service fee, which covers order processing, verification, and customer support.

We appreciate your feedback and hope to assist you again in the future.

Kind regards,
Vignette Express Team

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Rated 5 out of 5 stars

Simple and easy

Simple, fast reply and clear info

July 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We're delighted that you found the process simple, fast and clear. Have a safe journey!

VignetteExpress Team

Rated 5 out of 5 stars

It arrived within 10 minutes

It arrived within 10 minutes
👏👏👏

July 9, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! We're happy to hear your vignette arrived within just a few minutes. We wish you a pleasant trip!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review! We're pleased that everything was quick and hassle-free. Safe travels!

VignetteExpress Team

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