Vignette Express Reviews 

2,596
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 966 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, finding the website clear, convenient, and easy to navigate for a straightforward application process. The service is frequently highlighted for its speed and effectiveness, with many appreciating quick processing and receiving confirmations often within minutes, even without express options. However, some customers also noted concerns regarding the pricing. Specifically, people mentioned that service fees or markups were excessive compared to the official cost of the product, with additional charges for processing sometimes doubling the original price.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as quick, easy, and... See more

Service

Customers had positive experiences with service, often highlighting the speed and efficiency of the process... See more

Website

Customers consistently note positive experiences with the website, praising its ease of navigation, clear... See more

Price

Consumers express significant dissatisfaction with the pricing, often describing it as a "rip-off" due to... See more

Response time

Clients share positive opinions on response time, consistently highlighting the speed and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

extremely efficient. I got the vignette in les than half an hour without payig extra money for speeding the practice. Highly recommended

Company replied

Rated 5 out of 5 stars

This is so much more convenient and efficient than purchasing it at the border. The website is clear and easy to handle. The delivery is fast and painless.

Company replied

Rated 5 out of 5 stars

Document very easy to complète. Réponse in 2mn.Electronic system very practice.No paperasse needed. Registered less in 5mn .

Company replied

Rated 5 out of 5 stars

Yes you were fast, thank you, it is just IT settings. That is why I am resentful for the within two hours extra charge. It didn't need any extra effort.

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,596)

1,469 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review! We’re happy to hear that you found the booking process very easy and simple. We appreciate your trust and look forward to welcoming you back on our website for your future travels.

Best regards,
Vignette Express Team

Rated 5 out of 5 stars

Easy and quick

May 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re pleased to know that your experience was quick and hassle-free. We hope to make your future journeys just as smooth and look forward to seeing you again at Vignette Express.
Best regards,
Vignette Express Team

Rated 5 out of 5 stars

Perfect

Perfect, thank‘s!

May 11, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful feedback! We’re glad everything met your expectations. Have a great trip, and we hope to assist you again soon at Vignette Express.

Best regards,
Vignette Express Team

Rated 5 out of 5 stars

Fast response

Fast response, thankful for availability

May 11, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind words! We’re glad you appreciated our quick response and availability. It’s always our goal to make the process smooth and convenient for our customers. We hope to assist you again soon at Vignette Express.

Best regards,
Vignette Express Team

Rated 2 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your message.

We’re sorry to hear about the inconvenience. Your vignette is normally issued digitally and should be available in the system shortly after processing. In some cases, it may take a short moment to become visible or you may need to recheck your license plate entry carefully.

If you still cannot find it, please contact us with your order details so we can check the status for you immediately and ensure everything is in order.

We’re here to help and will make sure this is resolved as quickly as possible.

Best regards,
Vignette Express Team

Rated 5 out of 5 stars

Fast and Easy

May 11, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad to hear that you found the process fast and easy. We truly appreciate your trust and hope to see you again at Vignette Express for your future travels.
Best regards,
Vignette Express Team

Rated 5 out of 5 stars

It was quick

May 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re happy to hear that everything went quickly and smoothly. We appreciate your support and look forward to assisting you again at Vignette Express.

Best regards,
Vignette Express Team

Rated 5 out of 5 stars

Received the Vignette extremely fast

Received the Vignette extremely fast! Good service!

May 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great feedback! We’re delighted to hear that you received your vignette extremely fast and that you’re happy with our service. Your satisfaction means a lot to us.

We look forward to assisting you again in the future at Vignette Express.

Best regards,
Vignette Express Team

Rated 5 out of 5 stars

To solve the application as quick as possible.

To be g-honest, it was very fast and the things are completed in a minute.

May 2, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your honest feedback! We’re really pleased to hear that everything was completed so quickly and efficiently for you. Our goal is to keep the process as smooth and time-saving as possible.
We appreciate your trust and hope to assist you again soon at Vignette Express.
Best regards,
Vignette Express Team

Rated 5 out of 5 stars

Works fine

All good , nothing to worry

May 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad everything worked well and without worries for you. Safe travels and enjoy your journey!

VignetteExpress Team

Rated 5 out of 5 stars

Quick and easy vignet

Quick and easy

May 10, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad everything worked well and without worries for you. Safe travels and enjoy your journey!

VignetteExpress Team

Rated 2 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback. We are sorry to hear that the experience did not fully meet your expectations. As an independent registration service, our prices and processing terms are displayed before purchase, and we continuously work on improving both speed and customer experience.

We appreciate your feedback and wish you a safe journey.

VignetteExpress Team

Rated 5 out of 5 stars

Easy and fast

Easy, very Quick!

May 10, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re glad the process was easy and quick for you. Have a safe and pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re delighted that the process was quick and hassle-free for you. Have a safe and pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Vielen Dank für Ihre positive Bewertung! Es freut uns sehr, dass alles schnell und unkompliziert funktioniert hat. Gute Fahrt und eine angenehme Reise!

VignetteExpress Team

Rated 5 out of 5 stars

Very quick an easy

May 10, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re happy to hear the process was quick and easy for you. Have a safe and pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

Very quick!

Easy en quick

May 9, 2026
Vignette Express logo

Reply from Vignette Express

Vielen Dank für Ihre Bewertung! Es freut uns sehr, dass der Kaufprozess einfach und problemlos für Sie war. Gute Fahrt und alles Gute!

VignetteExpress Team

Rated 5 out of 5 stars

Easy to understand and operate

Easy to understand and operate ; and fast efficient delivery.

May 2, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad the process was quick and easy for you. Have a wonderful trip and drive safely!

VignetteExpress Team

Rated 5 out of 5 stars

Quick and easy

May 8, 2026
Vignette Express logo

Reply from Vignette Express

We appreciate your review! It’s great to know you received your vignette quickly and without any issues. Safe travels and enjoy your journey!

VignetteExpress Team

Rated 5 out of 5 stars

Satisfied customer

The process was quick and easy. The site is very user friendly and I received my vignette in a matter of minutes.

May 8, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful feedback! We’re delighted that the process was quick and user-friendly for you. Have a safe and pleasant journey!

VignetteExpress Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look