EASY & FAST ; Great journey ! Area of improvement: display directly the fees for each option (1, 7, 30) before reaching the payment and check out
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The normal Vignette I got very fast. But as I used an ePartner I was unable to get exemption certificate for such cars.
Company replied
I received the vignette in less than 2 hours when I requested it near Slovenia's border. So I like the fast response of the company.
Company replied
Easy to navigate and.process your request. Authorisation almost immediately. On visiting the boarder services we could see a long queue buying their Vignette. Buying on line was definitely a smart m... See more
Company replied
Company details
Written by the company
Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online
Contact info
Graniczna 29, 40-018, Katowice, Poland
- support@vignette.express
- vignette.express
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vignette Express
Thank you for your wonderful feedback! We're pleased to hear that the payment process and communication met your expectations. We wish you a pleasant trip!
VignetteExpress Team
Thanks was good
July 3, 2026
Reply from Vignette Express
Thank you for your review! We're glad everything went well and appreciate your feedback. Have a safe and pleasant journey!
VignetteExpress Team
No problems
July 3, 2026
Reply from Vignette Express
Thank you for your great review! We're glad your experience was trouble-free. Have a wonderful journey!
VignetteExpress Team
Reply from Vignette Express
Thank you for your review! We're happy to hear everything was quick and hassle-free. Have a great trip!
VignetteExpress Team
quick and good information
July 2, 2026
Reply from Vignette Express
Thank you for your wonderful review! We're glad you received your information quickly. Have a safe and enjoyable journey!
VignetteExpress Team
Easy and fast.
July 1, 2026
Reply from Vignette Express
Thank you for your great review! We're happy to hear that you found the process easy and fast. We appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
Vignette Express Team
Reply from Vignette Express
Thank you for your wonderful review! We're delighted to hear that your experience was very good, as always. Your continued trust means a lot to us, and we look forward to serving you again.
Kind regards,
Vignette Express Team
Pretty fed up about this
Pretty fed up about this. Searched up the official Czech website for a vignette but in my focus accidentally clicked on the website of vignette.express and paid an extra 12.60 eur processing fees on an otherwise 12.40 vignette. Annoying as heck, just 12 bucks but its so dirty and annoying. The rest was they provide a good service but it's just unnecessary! Don't buy it here, buy yourself a nice ice cream with the 12.60.
June 26, 2026
Unprompted review
Reply from Vignette Express
Thank you for your feedback.
We're sorry to hear that your experience did not meet your expectations. Our website is an independent service provider, and the total price, including our processing and support fee, is clearly displayed before payment so customers can make an informed decision before completing their purchase.
Our service includes order processing, customer support, assistance with changes where permitted, and support before and after purchase. We appreciate your comments and will continue working to make our service as clear and transparent as possible.
We wish you safe travels.
VignetteExpress Team
Reply from Vignette Express
Thank you for your great review! We're pleased to hear that you found the process quick and easy. We appreciate your feedback and hope to assist you again on your future travels.
Vignette Express Team
Processing fee too expensive
Processing fee too expensive, on the verge od deceipt
Updated after Vignette Express reply:
I do not belive you are sorry for charging 20e on top od Vignette price of 16e for nothing, for “processing”. My fault…
For all readers: DO NOT by via them - bia vis official site and save money
June 17, 2026
Reply from Vignette Express
Thank you for your feedback.
We are sorry to hear that you were dissatisfied with our service. The total price, including our processing and support fee, is displayed before payment and must be accepted by the customer before the order is completed.
We continuously work to provide fast processing, multilingual customer support, and assistance throughout the validity period of the vignette.
We appreciate your feedback and wish you safe travels.
VignetteExpress Team
Reply from Vignette Express
Thank you very much for your kind words! We are happy to hear that you were satisfied with our service. Your feedback means a lot to us. We wish you many safe and enjoyable trips ahead.
VignetteExpress Team
Excelent service
June 13, 2026
Reply from Vignette Express
Thank you for your wonderful review! We are delighted to hear that you had an excellent experience with our service. We wish you a pleasant journey and hope to assist you again in the future.
VignetteExpress Team
I bought the vignette very easily…
I bought the vignette very easily online and received it within a couple of minutes.
June 15, 2026
Reply from Vignette Express
Thank you for your kind feedback! We are pleased to hear that the ordering process was easy and that you received your vignette so quickly. Have a great trip and thank you for choosing VignetteExpress.
VignetteExpress Team
it was very easy to get vignette
June 13, 2026
Reply from Vignette Express
Thank you for your review!
We're delighted to hear that obtaining your vignette was quick and easy. Making the process as simple and convenient as possible for our customers is always our goal.
Kind regards,
Vignette Express Team
Quick and easy.
June 13, 2026
Reply from Vignette Express
Thank you for your review!
We're pleased to hear that you found the process quick and easy. We appreciate your feedback and are glad we could provide a smooth experience.
Kind regards,
Vignette Express Team
Quick and straight forward…
Quick and straight forward registration. Vignette issued within a couple minutes.
June 13, 2026
Reply from Vignette Express
Thank you for your review!
We're happy to hear that you found the registration process quick and straightforward, and that your vignette was issued within just a few minutes. Providing a fast and seamless service is what we strive for.
Kind regards,
Vignette Express Team
Reply from Vignette Express
Thank you for your wonderful review!
We're delighted to hear that everything was perfect. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.
Kind regards,
Vignette Express Team
Reply from Vignette Express
Thank you for your review!
We're delighted to hear that you found our service fast and perfect. We appreciate your feedback and are pleased that we could meet your expectations.
Kind regards,
Vignette Express Team
Reply from Vignette Express
Thank you for your review!
We are pleased to hear that you found the process easy to handle and that our team responded quickly to your inquiries. We appreciate your feedback and are glad we could assist you.
Kind regards,
Vignette Express Team
Friendly and perfect service!
June 15, 2026
Reply from Vignette Express
Thank you for your kind review!
We are delighted to hear that you were satisfied with our service. Your feedback means a lot to us and motivates our team to continue providing the best possible customer experience.
Kind regards,
Vignette Express Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.