Vignette Express Reviews 2,147

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 999 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and efficiency, often receiving their vignettes within minutes. People find the process of purchasing a vignette online to be very easy, convenient, and user-friendly, with many appreciating the clear and intuitive website. The overall sentiment highlights a positive customer experience due to the quick response times and smooth operation. However, some people were dissatisfied with the pricing, noting that the service charges significantly more than the official government websites for vignettes. Reviewers frequently mention paying extra fees for services that are inherently fast due to their digital nature, such as express delivery. While the website is generally considered easy to use, there is some ambiguity regarding its clarity, with a few customers feeling that the pricing structure could be more transparent.

What people talk about most

User experience

Customers consistently note positive experiences with the user experience. Reviewers frequently highlight the... See more

Service

Customers had positive experiences with service, often praising its speed and efficiency. Many reviewers... See more

Price

Consumers express significant dissatisfaction with the pricing, often finding it to be expensive and... See more

Website

People report ambiguous experiences with the website. Many customers praise its user-friendliness, intuitive... See more

Response time

Clients share positive opinions on response time. Many reviewers highlight the speed of service, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

You were trying to get additional money from me for faster issue of vignette, although it came pretty fast. Classic way of trying to get money out of the customer.

Company replied

Rated 4 out of 5 stars

There are many sites about purchasing the vignette and they all differ in price. I purchased the vignette very easily, you fill out the form and pay, 2 minutes and you receive the vignette

Company replied

Rated 5 out of 5 stars

Easy to sign up and ultra-fast delivery. I signed up for the 'vignette' while approaching the highway and after I realized I had forgotten to book it in advance. The process was really simple, and t... See more

Company replied

Rated 5 out of 5 stars

Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Many thanks for your positive feedback! We’re glad the purchase process was smooth and uncomplicated. Have a safe and pleasant trip!

VignetteExpress Team

Rated 5 out of 5 stars

easy navigation

easy navigation, quick exit

May 8, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re happy to hear everything was quick and easy for you. Have a safe and pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

Very easy

Very easy. Thank you

May 8, 2026
Vignette Express logo

Reply from Vignette Express

We truly appreciate your feedback! It’s great to know the process was simple and convenient. Safe travels and enjoy your trip!

VignetteExpress Team

Rated 5 out of 5 stars

Fast and easy.

May 7, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad the whole process was fast and simple for you. Have a safe and enjoyable journey!

VignetteExpress Team

Rated 5 out of 5 stars

no problems

Easy to understand, fast

May 7, 2026
Vignette Express logo

Reply from Vignette Express

We appreciate your review! It’s great to hear everything was easy to understand and completed quickly. Safe travels and all the best!

VignetteExpress Team

Rated 5 out of 5 stars

service

fast service

May 7, 2026
Vignette Express logo

Reply from Vignette Express

Great to hear that our service met your expectations! Thank you for your trust and have a wonderful trip ahead.

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

We truly appreciate your review! It’s great to hear everything was fast and uncomplicated from start to finish. Enjoy your trip and drive safely!

VignetteExpress Team

Rated 5 out of 5 stars

Simple and easy from the beginning till…

Simple and easy from the beginning till end.

May 6, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind words! We’re happy the purchase process was simple and easy all the way through. Safe travels and all the best!

VignetteExpress Team

Rated 5 out of 5 stars

Best system ever

Best system ever, in many other countries you need for example a separate batch or a sticker behind the window

May 5, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for the great feedback! We’re pleased the process was smooth and easy to complete. Enjoy your travels and drive safely!

VignetteExpress Team

Rated 5 out of 5 stars

quick and very easy to order

quick and very easy to order, compliment

May 5, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re glad the ordering process was fast and straightforward. Have a wonderful journey!

VignetteExpress Team

Rated 5 out of 5 stars

It was easy to order the vignette and…

It was easy to order the vignette and fast.

May 5, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re pleased everything was completed quickly and without issues. Wishing you a safe and pleasant trip ahead!

VignetteExpress Team

Rated 5 out of 5 stars

Super fast service

Super fast service. Thank you

May 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re delighted to hear you were satisfied with our service. Have a wonderful trip and safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

Process is easy and intuitive and I…

Process is easy and intuitive and I received my vignette super fast, thank you.

May 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re happy to hear you appreciated the fast service. Have a great trip and safe travels!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your kind words! We’re glad the process was simple, quick, and efficient for you. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

Fast service

Fast service, great job!

May 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re pleased the application process for multiple passes was easy and convenient. Have a pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

Simple

Simple, quick and efficient

May 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad the process was simple, quick, and efficient for you. Safe travels and enjoy your trip!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re happy to hear the application process for multiple passes was easy and convenient. Have a wonderful journey!

VignetteExpress Team

Rated 5 out of 5 stars

Easy

Easy, Quick response

May 2, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're glad everything was quick and easy to use.
Have a great trip and enjoy the journey! 🚗
VignetteExpress Team

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