Vignette Express Reviews 

2,594
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 966 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, finding the website clear, convenient, and easy to navigate for a straightforward application process. The service is frequently highlighted for its speed and effectiveness, with many appreciating quick processing and receiving confirmations often within minutes, even without express options. However, some customers also noted concerns regarding the pricing. Specifically, people mentioned that service fees or markups were excessive compared to the official cost of the product, with additional charges for processing sometimes doubling the original price.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as quick, easy, and... See more

Service

Customers had positive experiences with service, often highlighting the speed and efficiency of the process... See more

Website

Customers consistently note positive experiences with the website, praising its ease of navigation, clear... See more

Price

Consumers express significant dissatisfaction with the pricing, often describing it as a "rip-off" due to... See more

Response time

Clients share positive opinions on response time, consistently highlighting the speed and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

extremely efficient. I got the vignette in les than half an hour without payig extra money for speeding the practice. Highly recommended

Company replied

Rated 5 out of 5 stars

This is so much more convenient and efficient than purchasing it at the border. The website is clear and easy to handle. The delivery is fast and painless.

Company replied

Rated 5 out of 5 stars

Document very easy to complète. Réponse in 2mn.Electronic system very practice.No paperasse needed. Registered less in 5mn .

Company replied

Rated 5 out of 5 stars

Yes you were fast, thank you, it is just IT settings. That is why I am resentful for the within two hours extra charge. It didn't need any extra effort.

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,594)

1,466 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast service

Fast service. Good website

July 6, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review! We're happy to hear everything went smoothly. Have a wonderful journey!

VignetteExpress Team

Rated 5 out of 5 stars

Easy to register and very quick…

Easy to register and very quick response / receiving the vignet

July 6, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review! We're happy that your vignette arrived quickly and that everything went well. Enjoy your trip!

VignetteExpress Team

Rated 5 out of 5 stars

Very fast and easy

July 6, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! We're glad you received your vignette quickly. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

Fast and effective

Fast and effective

July 5, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback! We're happy to hear that our service was fast and effective. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

Easy access and good guiding at…

Easy access and good guiding at Website.
Immediately information by Email.
Fast receive of Vignette.

July 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We're glad you found our website easy to use and that everything was delivered quickly. We wish you a safe and enjoyable journey!

VignetteExpress Team

Rated 5 out of 5 stars

Easy👍 thank you

July 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review! We're happy everything went smoothly. Have a wonderful trip!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful feedback! We're pleased to hear that our service was easy to use and that our response was fast. Have a great journey!

VignetteExpress Team

Rated 5 out of 5 stars

fast and efficient

fast and efficient

July 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! We're delighted that our service was fast and efficient. Have a safe journey!

VignetteExpress Team

Rated 5 out of 5 stars

Vast and secure

Vast and secure
Easy payment and clear communication

July 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful feedback! We're pleased to hear that the payment process and communication met your expectations. We wish you a pleasant trip!

VignetteExpress Team

Rated 4 out of 5 stars

Thanks was good

July 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad everything went well and appreciate your feedback. Have a safe and pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

No problems

July 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! We're glad your experience was trouble-free. Have a wonderful journey!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We're glad you received your information quickly. Have a safe and enjoyable journey!

VignetteExpress Team

Rated 5 out of 5 stars

Easy and fast.

July 1, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! We're happy to hear that you found the process easy and fast. We appreciate your feedback and look forward to assisting you again in the future.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Very good

Very good, as always 👍

July 1, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We're delighted to hear that your experience was very good, as always. Your continued trust means a lot to us, and we look forward to serving you again.

Kind regards,
Vignette Express Team

Rated 1 out of 5 stars

Pretty fed up about this

Pretty fed up about this. Searched up the official Czech website for a vignette but in my focus accidentally clicked on the website of vignette.express and paid an extra 12.60 eur processing fees on an otherwise 12.40 vignette. Annoying as heck, just 12 bucks but its so dirty and annoying. The rest was they provide a good service but it's just unnecessary! Don't buy it here, buy yourself a nice ice cream with the 12.60.

June 26, 2026
Unprompted review
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

We're sorry to hear that your experience did not meet your expectations. Our website is an independent service provider, and the total price, including our processing and support fee, is clearly displayed before payment so customers can make an informed decision before completing their purchase.

Our service includes order processing, customer support, assistance with changes where permitted, and support before and after purchase. We appreciate your comments and will continue working to make our service as clear and transparent as possible.

We wish you safe travels.

VignetteExpress Team

Rated 5 out of 5 stars

Very quick

Very quick. Easy to do.

June 19, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! We're pleased to hear that you found the process quick and easy. We appreciate your feedback and hope to assist you again on your future travels.

Vignette Express Team

Rated 1 out of 5 stars

Processing fee too expensive

Processing fee too expensive, on the verge od deceipt

Updated after Vignette Express reply:
I do not belive you are sorry for charging 20e on top od Vignette price of 16e for nothing, for “processing”. My fault…

For all readers: DO NOT by via them - bia vis official site and save money

June 17, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

We are sorry to hear that you were dissatisfied with our service. The total price, including our processing and support fee, is displayed before payment and must be accepted by the customer before the order is completed.

We continuously work to provide fast processing, multilingual customer support, and assistance throughout the validity period of the vignette.

We appreciate your feedback and wish you safe travels.

VignetteExpress Team

Rated 5 out of 5 stars

It's fast, and I'm grateful

I'm happy for that services

June 16, 2026
Vignette Express logo

Reply from Vignette Express

Thank you very much for your kind words! We are happy to hear that you were satisfied with our service. Your feedback means a lot to us. We wish you many safe and enjoyable trips ahead.

VignetteExpress Team

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