EASY & FAST ; Great journey ! Area of improvement: display directly the fees for each option (1, 7, 30) before reaching the payment and check out
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The normal Vignette I got very fast. But as I used an ePartner I was unable to get exemption certificate for such cars.
Company replied
I received the vignette in less than 2 hours when I requested it near Slovenia's border. So I like the fast response of the company.
Company replied
Easy to navigate and.process your request. Authorisation almost immediately. On visiting the boarder services we could see a long queue buying their Vignette. Buying on line was definitely a smart m... See more
Company replied
Company details
Written by the company
Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online
Contact info
Graniczna 29, 40-018, Katowice, Poland
- support@vignette.express
- vignette.express
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vignette Express
Thank you for your positive review! We’re happy to hear that you found it easy and convenient to get your vignette for your holiday. We appreciate your feedback and wish you a wonderful trip!
Best regards,
Vignette Express Team
very very fast
August 8, 2026
Reply from Vignette Express
Thank you for your feedback! We’re delighted to hear that you found our service very fast. We truly appreciate your review and your trust in us!
Best regards,
Vignette Express Team
Reply from Vignette Express
Thank you for your review! We’re glad to hear that you received everything quickly and that the process went smoothly. We appreciate you taking the time to share your experience!
Best regards,
Vignette Express Team
Quick and easy
August 1, 2026
Reply from Vignette Express
Thank you for your positive feedback! We’re happy to hear that you found the process quick and easy. We appreciate your review and hope to assist you again in the future!
Best regards,
Vignette Express Team
Too much expensive fur one day
August 8, 2026
Reply from Vignette Express
Thank you for your feedback. We understand that the price may seem high, especially for a one-day vignette. Our total price includes the official vignette cost and our service fee for processing the order.
We appreciate you sharing your opinion and will continue working to make our pricing and service as transparent as possible.
Best regards,
Vignette Express Team
Received the vignet within minutes…
Received the vignet within minutes after buying it! Great explaining and easy to use!
August 8, 2026
Reply from Vignette Express
Thank you for your wonderful feedback! We’re delighted to hear that you received your vignette within minutes and found the information clear and the process easy to use. We truly appreciate your review!
Best regards,
Vignette Express Team
Vignette validated with in 30 minutes👍
August 8, 2026
Reply from Vignette Express
Thank you for your positive feedback! We’re pleased to hear that your vignette was validated within just 30 minutes. We appreciate your trust and are happy that everything went smoothly! 👍
Best regards,
Vignette Express Team
Reply from Vignette Express
Thank you for your kind feedback! We’re delighted that you found the service quick and uncomplicated. We truly appreciate your support and will keep up the good work!
Best regards,
Vignette Express Team
Very quick to receive
August 7, 2026
Reply from Vignette Express
Dear Customer,
Thank you for your positive review! We’re delighted to hear that you received your e-vignette quickly.
We appreciate your feedback and wish you a safe and pleasant journey.
Kind regards,
Vignette Express Team
To get the vignette was very fast
To get the vignette was very fast. Maybe maximum 30 minutes. Very good service!
August 7, 2026
Reply from Vignette Express
Dear Customer,
Thank you very much for your wonderful review!
We're delighted to hear that you received your e-vignette so quickly and that you were satisfied with our service. Your kind words mean a lot to our team.
We wish you a safe and enjoyable journey, and we look forward to assisting you again in the future.
Kind regards,
Vignette Express Team
Fast and easy.
August 6, 2026
Reply from Vignette Express
Dear Customer,
Thank you for your kind review!
We're pleased to hear that you found the process fast and easy. Providing a simple and efficient service is always our goal.
We appreciate your feedback and wish you a safe journey!
Kind regards,
Vignette Express Team
The vignette was easy to get on the…
The vignette was easy to get on the internet, the form was easy to fill in and it was delivered very vast.
August 5, 2026
Reply from Vignette Express
Dear Customer,
Thank you for your kind review!
We're delighted to hear that you found the ordering process easy and that your e-vignette was delivered very quickly. Providing a fast and user-friendly service is our priority.
We appreciate your feedback and wish you a safe and pleasant journey!
Kind regards,
Vignette Express Team
Vignette Express
Ordering a Czech online vignette was hassle-free, and the payment methods were secure. Many thanks.
August 5, 2026
Reply from Vignette Express
Dear Customer,
Thank you for your wonderful review!
We're delighted to hear that ordering your Czech e-vignette was hassle-free and that you found our payment process secure. Providing a smooth and reliable experience is always our goal.
Thank you for choosing our service. We wish you a safe and enjoyable journey!
Kind regards,
Vignette Express Team
Reply from Vignette Express
Dear Customer,
Thank you for your positive review!
We're delighted to hear that you found our service quick and efficient. Providing a fast and reliable experience for our customers is always our priority.
We appreciate your feedback and wish you a safe and pleasant journey!
Kind regards,
Vignette Express Team
Reply from Vignette Express
Dear Customer,
Thank you for your positive review!
We're delighted to hear that you found the booking process easy and that your vignette was activated quickly. Providing a fast and convenient service is our goal.
We appreciate your feedback and wish you a safe and pleasant journey!
Kind regards,
Vignette Express Team
Very convenient handling and execution of the purchase!
Very convenient online purchase and delivery of the vignette!
August 4, 2026
Reply from Vignette Express
Dear Customer,
Thank you for your positive review!
We're delighted to hear that you found the online purchase process convenient and that your vignette was delivered smoothly. We always aim to make the ordering experience as simple and efficient as possible.
We appreciate your feedback and wish you a safe and pleasant journey!
Kind regards,
Vignette Express Team
FRAUD/SCAM SERVICE
I highly advise everyone to stay away from Vignette Express (Netgo Sp. z o.o.). I purchased a 7-day Bulgarian vignette on August 3, 2026. My payment was completed and confirmed at 18:00.
However, this company failed to process my order instantly. They delayed activating my vignette in the official Bulgarian system until 19:20! Because of their unacceptable 1 hour and 20-minute delay, the BG Toll cameras recorded my vehicle at 19:00 as "driving without a valid vignette."
When I reached the border exit the next day, the authorities stopped me and forced me to pay a 46.50 EUR (90.95 BGN) compensatory penalty fee because of this company's incompetence.
To make matters worse, I realized I paid 26 EUR to Vignette Express for a 7-day vignette that officially costs only 10 EUR on the Bulgarian government's website. They take a massive commission for a service they cannot even deliver on time.
August 3, 2026
Reply from Vignette Express
We are sorry to hear about your experience. Vignette Express is an independent service provider, and our service fees and total price are displayed during the purchase process.
However, the activation delay and the penalty you describe are matters we take seriously. Please contact us at support@vignetteexpress.com with your order number and proof of the penalty payment so that we can investigate the exact registration timeline and review your case individually.
VignetteExpress Team
Reply from Vignette Express
Dear Customer,
Thank you for your excellent review!
We're delighted to hear that this was your second time using our service and that everything worked perfectly again. We truly appreciate your continued trust and support.
We look forward to assisting you again in the future and wish you safe travels!
Kind regards,
Vignette Express Team
Reply from Vignette Express
Dear Customer,
Thank you for your great review!
We're pleased to hear that your vignette was activated quickly and that you had a fast and smooth experience with our service.
We appreciate your feedback and wish you a safe and pleasant journey!
Kind regards,
Vignette Express Team
Reply from Vignette Express
Dear Customer,
Thank you for your excellent review!
We're delighted to hear that you had a pleasant experience and found our service straightforward and fast. We always aim to make the ordering process as simple and convenient as possible.
We appreciate your feedback and wish you a safe and enjoyable journey!
Kind regards,
Vignette Express Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.