Vignette Express Reviews 

2,596
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 966 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, finding the website clear, convenient, and easy to navigate for a straightforward application process. The service is frequently highlighted for its speed and effectiveness, with many appreciating quick processing and receiving confirmations often within minutes, even without express options. However, some customers also noted concerns regarding the pricing. Specifically, people mentioned that service fees or markups were excessive compared to the official cost of the product, with additional charges for processing sometimes doubling the original price.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as quick, easy, and... See more

Service

Customers had positive experiences with service, often highlighting the speed and efficiency of the process... See more

Website

Customers consistently note positive experiences with the website, praising its ease of navigation, clear... See more

Price

Consumers express significant dissatisfaction with the pricing, often describing it as a "rip-off" due to... See more

Response time

Clients share positive opinions on response time, consistently highlighting the speed and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

extremely efficient. I got the vignette in les than half an hour without payig extra money for speeding the practice. Highly recommended

Company replied

Rated 5 out of 5 stars

This is so much more convenient and efficient than purchasing it at the border. The website is clear and easy to handle. The delivery is fast and painless.

Company replied

Rated 5 out of 5 stars

Document very easy to complète. Réponse in 2mn.Electronic system very practice.No paperasse needed. Registered less in 5mn .

Company replied

Rated 5 out of 5 stars

Yes you were fast, thank you, it is just IT settings. That is why I am resentful for the within two hours extra charge. It didn't need any extra effort.

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,596)

1,466 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It's fast, and I'm grateful

I'm happy for that services

June 16, 2026
Vignette Express logo

Reply from Vignette Express

Thank you very much for your kind words! We are happy to hear that you were satisfied with our service. Your feedback means a lot to us. We wish you many safe and enjoyable trips ahead.

VignetteExpress Team

Rated 5 out of 5 stars

Excelent service

June 13, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We are delighted to hear that you had an excellent experience with our service. We wish you a pleasant journey and hope to assist you again in the future.

VignetteExpress Team

Rated 5 out of 5 stars

I bought the vignette very easily…

I bought the vignette very easily online and received it within a couple of minutes.

June 15, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback! We are pleased to hear that the ordering process was easy and that you received your vignette so quickly. Have a great trip and thank you for choosing VignetteExpress.

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review!

We're delighted to hear that obtaining your vignette was quick and easy. Making the process as simple and convenient as possible for our customers is always our goal.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Quick and easy.

June 13, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review!

We're pleased to hear that you found the process quick and easy. We appreciate your feedback and are glad we could provide a smooth experience.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Quick and straight forward…

Quick and straight forward registration. Vignette issued within a couple minutes.

June 13, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review!

We're happy to hear that you found the registration process quick and straightforward, and that your vignette was issued within just a few minutes. Providing a fast and seamless service is what we strive for.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Everything was just perfect!

Everything was just perfect!

June 13, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review!

We're delighted to hear that everything was perfect. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Everything was perfect

Fast and perfect

June 13, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review!

We're delighted to hear that you found our service fast and perfect. We appreciate your feedback and are pleased that we could meet your expectations.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

easy to handle

easy to handle
fast in answering / responding

June 12, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review!

We are pleased to hear that you found the process easy to handle and that our team responded quickly to your inquiries. We appreciate your feedback and are glad we could assist you.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review!

We are delighted to hear that you were satisfied with our service. Your feedback means a lot to us and motivates our team to continue providing the best possible customer experience.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're pleased to hear that you found our service easy, fast and efficient. We wish you a safe and enjoyable journey.

VignetteExpress Team

Rated 5 out of 5 stars

Very fast

Very fast! Everything on line and good support.

June 16, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad to hear that the process was fast and that you were satisfied with our support. Have a safe and pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

No Problem at all and very quick.

No Problem at all and very quick.
For me a perfect service.

June 15, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're delighted to hear that everything went smoothly and that you found the service quick and efficient. Have a safe and pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Easy and quick

June 8, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're pleased to hear that the process was easy and quick. Have a safe and pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Quick delivery.

Quick delivery.
We should increase our Swiss vignette

June 16, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad to hear that your vignette was delivered quickly. We wish you a safe and enjoyable journey.

VignetteExpress Team

Rated 5 out of 5 stars

Ordered a hour or so before we needed…

Ordered a hour or so before we needed it. Just wish you could buy a 1 day Vignette. We have driven through Slovenia twice and only needed a 1 day ticket each time.

June 15, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review and for choosing our service!

We're glad to hear that you were able to obtain your vignette quickly when you needed it. We understand your wish for a 1-day vignette, especially for short transit journeys through Slovenia. Unfortunately, the available vignette durations are determined by the national toll authorities, and we can only offer the options officially provided.

We appreciate your feedback and hope to assist you again on your future travels.

Vignette Express Team

Rated 5 out of 5 stars

It was quick.

June 9, 2026
Vignette Express logo

Reply from Vignette Express

It was quick.


Thank you for your review!

We're pleased to hear that the process was quick and straightforward for you. Providing a fast and convenient service is something we continuously strive for.

Thank you for your trust, and we wish you a pleasant journey!

Vignette Express Team

Rated 5 out of 5 stars

Extremely speedy service

Extremely speedy service ! Very impressed 👍🏻

June 15, 2026
Vignette Express logo

Reply from Vignette Express

Extremely speedy service ! Very impressed 👍🏻


Thank you for your wonderful feedback!

We're delighted to hear that you were impressed with the speed of our service. Providing a fast and reliable experience for our customers is always our priority.

We truly appreciate your support and wish you safe and enjoyable travels!

Vignette Express Team

Rated 5 out of 5 stars

Click

Click, click, click: ready!
that's the way i Like it!

June 15, 2026
Vignette Express logo

Reply from Vignette Express

that's the way i Like it!

Thank you for the fantastic review!

We're thrilled to hear that everything was so quick and effortless for you. Making the process as simple as “click, click, click: ready!” is exactly what we aim for.

Thank you for choosing us, and we wish you a great trip ahead!

Vignette Express Team

Rated 5 out of 5 stars

VERY easy to do.

VERY easy to do.

June 14, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great feedback!

We’re glad to hear that you found the process very easy to complete. We always strive to make everything as straightforward and user-friendly as possible.

We appreciate your support and wish you a safe journey!

Vignette Express Team

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