Vignette Express Reviews 

3,001
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 919 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the exceptionally fast service, noting that successfully securing a digital vignette takes only a few minutes alongside prompt email confirmations. People consistently find the web interface very intuitive, clean, and extremely easy to navigate when placing a quick online order. Some reviewers were definitely not happy with the overall pricing, mentioning that additional service and processing fees are quite expensive compared to standard official costs. Many consumers frequently pointed out that these heavy extra charges significantly increase the overall amount paid for their short-term travel tickets.

What people talk about most

User experience

Consumers find user experience to be positive, highlighting that the website is easy to use, uncomplicated,... See more

Service

Customers consistently note positive experiences with service, highlighting fast, efficient, and... See more

Website

Reviewers mention positive feedback about website, highlighting that the platform is very convenient, easy to... See more

Response time

Users describe satisfaction with response time, highlighting extremely fast vignette activation and prompt... See more

Price

Customers expressed strong dissatisfaction regarding high prices, noting that service fees often more than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

EASY & FAST ; Great journey ! Area of improvement: display directly the fees for each option (1, 7, 30) before reaching the payment and check out

Company replied

Rated 5 out of 5 stars

I received the vignette in less than 2 hours when I requested it near Slovenia's border. So I like the fast response of the company.

Company replied

Rated 5 out of 5 stars

The normal Vignette I got very fast. But as I used an ePartner I was unable to get exemption certificate for such cars.

Company replied

Rated 5 out of 5 stars

Easy to navigate and.process your request. Authorisation almost immediately. On visiting the boarder services we could see a long queue buying their Vignette. Buying on line was definitely a smart m... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(3,001)

1,518 reviews in the last 12 months

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Rated 5 out of 5 stars

easy

easy, quick and fault free

September 14, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad to hear that the process was easy, quick, and went smoothly. We appreciate you choosing Vignette Express!

Vignette Express Team

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Rated 5 out of 5 stars

Excellent and very fast service!

Excellent and very fast service!
The registration process was simple and straightforward, and I received my road vignette very quickly. Everything worked perfectly and the service was professional and reliable. I’m very satisfied and would definitely recommend it!

September 6, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your detailed and kind feedback! We’re delighted to hear that you found the registration process simple and straightforward and received your vignette quickly. We truly appreciate your recommendation and are happy that everything worked smoothly for you.

Vignette Express Team

Rated 5 out of 5 stars

Every Thing was fast

September 13, 2026
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Reply from Vignette Express

Thank you for your feedback! We’re glad to hear that everything was handled quickly and smoothly. We appreciate you choosing Vignette Express!

Vignette Express Team

Rated 5 out of 5 stars

6€ for express processing is bit steep…

6€ for express processing is bit steep but it did arrive in 2 mins

September 13, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your honest feedback! We’re glad to hear that your vignette arrived within just a few minutes. We also appreciate your comment regarding the Express processing fee, as customer feedback helps us improve our service.

Vignette Express Team

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Rated 5 out of 5 stars

Very fast

Very fast, good service, no bulls**t. It just works thank you! :)

September 13, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for the great feedback! We’re happy to hear that the service was fast, straightforward, and worked exactly as expected. We really appreciate it! 😊

Vignette Express Team

Rated 5 out of 5 stars

Must have document make easy

Easy to navigate and.process your request. Authorisation almost immediately. On visiting the boarder services we could see a long queue buying their Vignette. Buying on line was definitely a smart move!

September 6, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for sharing your experience! We’re glad to hear that the process was easy to navigate and that your vignette was authorised so quickly. We appreciate you choosing to arrange it online and hope it made your journey a little smoother!

Vignette Express Team

Rated 5 out of 5 stars

Easy to book

September 5, 2026
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Reply from Vignette Express

Thank you for your feedback! We’re glad to hear that booking your vignette was easy and straightforward. We appreciate your review!

Vignette Express Team

Rated 5 out of 5 stars

No Problems

No Problems. Vignette has been sendend very fast.

September 4, 2026
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Reply from Vignette Express

Thank you for your feedback! We’re glad everything went smoothly and that you received your vignette so quickly. We appreciate your trust!

Vignette Express Team

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Rated 5 out of 5 stars

It wa absolut easy to book the vignette…

It wa absolut easy to book the vignette !

September 11, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad to hear that booking your vignette was so easy. We appreciate your review and wish you a pleasant journey!

Vignette Express Team

Rated 5 out of 5 stars

Easy

Easy to order

September 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad you found the ordering process easy and straightforward. We appreciate your review!

Vignette Express Team

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Rated 5 out of 5 stars

Okokok

Ok super ok ok

September 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad everything went well and appreciate your positive review.

Vignette Express Team

Rated 5 out of 5 stars

Fast and clear

Fast and clear, thanks

September 11, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad you found the process fast and clear. We appreciate your trust and wish you a pleasant journey!

Vignette Express Team

Rated 3 out of 5 stars

For me it's not understandable

For me it's not understandable, why the activation needs so much time. In all other countries with digital vignettes you get the confirmation within few seconds.

September 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback. We understand that the activation time can be frustrating, especially when you are used to receiving confirmation within seconds in other countries. We appreciate your patience and will take your feedback into consideration.

Vignette Express Team

Rated 5 out of 5 stars

Good and easy

Good and easy

September 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad you found the process easy and straightforward. We appreciate your review!

Vignette Express Team

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Rated 1 out of 5 stars

Very expensive

September 7, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback. We’re sorry to hear that you found the price too high. We appreciate you taking the time to share your experience.

Vignette Express Team

Rated 5 out of 5 stars

Fast & efficient

Fast, efficient service. The Vignette was there instantly.

September 2, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for choosing us and for taking the time to leave a review. We’re glad everything went smoothly. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

Very good fast sevice

September 9, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback. Great to hear you were happy with the experience. Safe travels!

VignetteExpress Team

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