Vincero Collective Reviews 

I was blown away with the service I got. We discussed a problem I had and within days they have sent a replacement. These days it is such a rarity to get fast efficient service

Purchased a watch and bracelet for my husband for his birthday. Ordered a gift bag as well which was convenient.

Gave it to him yesterday and he loved it! He wanted a different bracelet but Vincero is helping him exchange that to a different color.

Overall, great gifting experience.

I purchased three items (in two transactions) and returned all three. To date they have not refunded two of the items, even though I have proof of return to them via USPS.
AND, the telephone number is bogus-it hangs-up on you immediately after you dial it ;(!!
I'm working with my bank to report them for fraud. BEWARE!!!

First off, I love the face of the Reserve Automatics! The Reserve Blue/Silver's face would be more distinguishable from the Reserve White/Silver if: 1) the hour markers had a blue outline, and 2) the minute and hour hands were blue like the sweep/second hand. Now, let's talk about the strap. Adjusting the strap was quite frustrating, as I had to disassemble the buckle every time I needed to re-adjust the buckle's position. I ended-up accidentally bending one of the pins while adjusting the strap; fortunately, I have a ton of spare pins, and tools to help me with fixing and adjusting watches; but, I imagine not everyone has pins and watch tools readily available.

Had the bag for almost a year and liked it. Then the handle and strap stitching came apart. I was hopeful that their lifetime guarantee would cover what was clearly poor craftsmanship, but nope. They said that it was normal wear and tear.

I’m amazed by their customer service. Few days ago I bought a pair of sunglasses from them and it was a little defective. When I told them about it, no questions asked they just sent me a new pair immediately. Their product quality is topnotch. Now I know where to visit when I need something. I wish all the very best to Vincero. Truly delighted.

I recently bought a watch from the Rogue Collection and it was a lovely watch upon arrival and it came set up with everything I needed to make sure it was all up and running.
Would highly recommend.

I am at my second watch that I buy from them and I love them both ! I wear them everyday ! Best quality for the price and I love the design !

My Altitude Cobalt watch is stunning!! Simply beautiful. Very stylish and it has a unique and distinctive quality to it. This is my second Vincero watch and I am super happy with both. Customer service was very helpful and responsive. I am very pleased with my overall experience with Vincero.

Some of the best watches in the game! Vincero never disappoints. These watches are stylish, comfortable, and perfect for everyday use. I get so many compliments on my Vincero. I would highly recommend this brand and any of their models to everyone! I couldn’t be happier with my watch!

The Apex was my go to choice and i can’t stop looking at it! Extremely happy with my purchase and with everything the company has done in terms of customer service. Has a scuff on the left bottom side and while it wasn’t a big deal, i had contacted customer service to see how I would be able to clean it and they fixed the issue right away! They took control of the issue and made sure I was absolutely happy and I am!! 100% would not only buy another but also make sure that my buds know where to cop some of the beat.

One Apex
Two chrono S2

This Altitude will be the fourth Vincero in my collection.

Nice watches. Keep up the good work.

Watch was shown as available and "in stock" on their website. Ordered it in mid-January for my son's birthday with an engraving. It never arrived. After numerous calls and emails over weeks, they finally said it wasn't in stock, and they didn't know when they could get it to me, if ever. It is now 2 months later, I'm cancelling my order and leaving this terrible experience behind.

Vincero is a watch company that epitomizes elegance and functionality in its timepieces. Their commitment to quality craftsmanship and timeless design is evident in every watch they produce. When I reached out to their customer service team with questions, I was pleasantly surprised by their helpfulness and efficiency. They addressed all my inquiries with patience and clarity, ensuring I had all the information I needed to make an informed decision. Overall, my experience with Vincero was extremely positive, and I would highly recommend them to anyone in search of a stylish and reliable watch.

Slick, thin, light, amazing looking and super versatile watch (Chronos2).
Had an issue with the 1st one I received, customer service was super fast to respond and rectify my issue and sent me a replacement one immediately. They were very polite and professional. Will most likely buy another one.

I ordered a Vincero watch many years ago, large bronze face and mesh band from Facebook. This past weekend I tried to wear it but it does not work after winding it up. I was heartbroken since I always got compliments on it. So though it was the weekend, I thought I would email to ask if it could be fixed, they hunted down my purchase by address and said it was no longer under warranty. I was heartbroken but they offered one of their current EROs watches at a discount. After I picked out a close match to my original, paid and it is on route to me. This in 6 days with is phenomenal response. Thank you Vincero, please look into my original bronze on bronze, will get that too when available.

The customer support was very straightforward and kind. My watch I had recently bought had a problem with it and within 2 or 3 minutes after contacting the customer support I had a reply, where they helped me to get a replacement, this all happened within 10 minutes. (Diagnosing the problem and sending me a replacement). They where very kind and helpful.

I ordered and have received a Reserve Automatic. The watch was dispatched and received quickly.
It is well presented in a black box. It was a "wow" moment when I first opened the box. This watch looks extremely good. The white dial is crisp and elegant. The watch looks far better tgan its price point. I find the deployment clasp fiddly but I think with familiarity it will get easier.
Being a quality Miyota movement I'm expecting no issues with longevity and reliability.
So far I am extremely pleased with my new watch.

Despite the negative reviews on your site, I must say that my experience till now is good. But I do hope you will take them serious....and for me......
Fast delivery, beautiful and stylish watches, I'm happy and hope it will stay this way. ❤️

Great watches and great customer service helped me learn something new