Vintage Tub Reviews 222

Tub is beautiful, well made and delivery went as stated, this is our second tub purchased from vintage both were hassle free and good experiences!

Mark Downen

If you are not a 100% sure do not buy from Vintage Tub. Some unexpected changes came about during my renovation, and I decided to upgrade my tub. Now I will have to spend over $600.00 to send the tub back to them and they don’t even help make arrangements with the freight company. As a business they should plan for this contingency specially when you are buying things online.
I am still upgrading, but I decided to go with Signature Hardware. Their customer service is first rate, if I had the same problem with SI I would have only have to pay $175.00 and they would have arranged everything with the freight company. Signature hardware is a little more expensive but totally worth it, because the most important thing for them is to make the customer happy.

Customer service at its best!!!
I began placing my order online but had some questions so I used the live chat option. The gentleman responded to me immediately and was a huge help. He did ask me to call the company to complete the order as there was a pricing question he could not find an answer to. I spoke with Jennifer L, an inside sales rep. and could not have been happier. I have been in touch with Jennifer several times since the order was placed ( to make adjustments and changes) each time it was a simple, stress free experience.  It is a real pleasure dealing with Jennifer and with Vintage Tub & Bath. She is by far the most considerate, caring, efficient sales representative i have ever done business with. My order will be delivered in February, I will update this review with a product comment then.
Update.... My tub, faucet and all the hardware came and I could not be happier!!! It is absolutely beautifully crafted, the detail in the tub feet are simply beautiful and the porclin levers are gorgeous!!! Everything was carefully packaged and well protected. The gentleman that delivered it was friendly , helpful and patient while we unpacked and inspected the tub. From start to finish this has been an enjoyable, stress free experience. We are delighted with Vintage Tub &Bath and we highly recommend them

One of the best decisions I have made. Customer service was amazing. Had one issue that was addressed in a timely manner and now the tub is installed. Thank you.

Was a pleasure doing business with them. Website was simple to navigate. Was a pleasure doing business.

The tub is beautiful. Haven't gotten it installed yet as it arrived sooner than expected.

Ur employee Mimi is simply the best U need to give her a big bonus and try to clone her too

Excellent product at reasonable price
Great customer service

It took nearly 2 months for the tub to arrive. Postponed my bathroom reno significantly. I was notified the shipping was postponed but that was way too long a wait. That being said, the tub arrived perfect, it is beautiful and very well made. Great directions on the website for installing the feet.
I also purchased the drain assembly from Vintage tub and it was right on time.
If I didn't have a timeline to meet I would for sure purchase from Vintage Tub again.

Great product and great customer service!

Arrived on time, was exactly what we thought we ordered.

Looks great!

Ordering and delivery went well. After comparison shopping, this company had best prices and shipping/delivery times. I would do business with them again.

Large selection of quality merchandise. Order was securely packaged and arrived with no problems or damage. Sink looks great and makes the kitchen project stand out. Highly recommend Vintage Tub to anyone looking for this type of product

Great place they kept us informed and up to date shipping was great package was well packed and received on time

Items came fast and as ordered. Selection is the best!

Received our tub crated in December just now opened it and it’s perfect 👌🏻 we just set it up in our newly remodeled bathroom and it looks so beautiful. Vintage tubs was so great so easy to deal with. Doris was the best. Friendliness, most gracious customer service we ever received. I will be back to post photos ..... stay turned. 😊

I thought the company was great to work with. I love the choice of products and the ordering was simple and efficient.
The delivery was a nightmare and I would have paid extra to for a delivery service that actually brought the item in my home. I ended up having to do this anyway - it took a week to get it in my house.

The faucet for our slipper tub is beautiful. The staff friendly and knowledgeable about the parts to the faucet. Thank you.

Sincerely,
Joy Reed