Like others have said, they sent me a few automated emails when I ordered but not an actual order confirmation or delivery details. I tried contacting them to query this - they never replied but m... See more
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Red suede dye made shoes pink. Unsure if bad batch of dye or if dye is not good quality. Sent company three emails over a two week period with photos asking for advice or alternate dye to be supplied.... See more
The products are good, but you can get them at other outlets. HOWEVER, the customer service is awful, actually it’s non existent. I emailed them, AND sent a later with a sample asking advise on a colo... See more
I contacted Vinyl Dye to inquire about a leather Dye for my motorcycle seat. Jenny called me back and told me she would discuss with her team, what is the appropriate colour and best product to offe... See more
Totally useless
Totally useless. Took my money, didn't supply the goods. DO NOT BUY FROM THEM! Going to have a trip to Chester and knock on their door - I WANT MY MONEY BACK!
September 16, 2021
Unprompted review
Good products awful service.
The products are good, but you can get them at other outlets. HOWEVER, the customer service is awful, actually it’s non existent. I emailed them, AND sent a later with a sample asking advise on a colour match. Never replied! Messaged them through FB page, said they would check…guess what, nothing!
July 28, 2021
Unprompted review
Product TRG the one was very poor
Product TRG the one was very poor, after 2 coats did not give a true dye, very patchy. Customer service is completely inadequate, did not answer my email. I would not recommend using this company.
June 17, 2021
Unprompted review
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