VIOFO Reviews 

The Viofo A229 Plus dash cam came highly recommended, so I ordered it along with the hardwire kit. However, hardwire installation became a bit of a challenge as most of the available fuses controlled critical vehicle functions that I didn't feel comfortable tampering with.

I contacted Viofo customer support and they were incredibly helpful and responsive. They suggested using their OBD-II power adapter instead, which completely solved my problem. It was incredibly easy to install, required absolutely no messing around with the fuse box and provides power for the camera.

If you are looking to hardwire your dash cam, skipping the traditional fuse kit and going straight for the OBD-II adapter is a much easier choice. Highly recommend!

These cameras have always been great for me, but unfortunately my A129 Pro Duo stopped recording and completely bricked itself just four months after purchase.

Thankfully, Viofo handled the warranty claim quickly and professionally. After I contacted them, they shipped out a replacement unit within a week.

Great cameras, and even better customer service!

Good Camera with nice quality. Easy to install. With the additional HK-6 kit, you have a lot of settings to adjust and prevent empty car batteries.
Even the support is great if there is a need to contact them!

The customer service is excellent. I got a response back quickly. They are very nice and accommodating.

I am truly impressed with the response and helpfulness of the customer service. It was quick and well done. In today's world it's refreshing to find a company that actually has good customer service. Josie, the representative that helped me, was great. On customer service alone I would definitely recommend Viofo. As far as the cam goes, although I have only had and used it for about a month, I'm quite satisfied with the A119 V3 that I bought. Other than the SD card which wasn't included I feel that it provided me with everything I needed to get going. Thanks for that. Like everyone that wants to buy and use a dash cam I read lots and lots of reviews before choosing Viofo. And I'm glad I did. My problem was in using the wrong SD card to begin with. Once I changed it for the Viofo 128 Industrial card the problem was solved. Get the right tool for the job I guess. I hope the cam continues to operate as well as it does for a long time. While it probably doesn't perform as well as a cam that costs hundreds of dollars, I'm still very happy with it and it does exactly what I got it for at, obviously, a much more reasonable price. I appreciate the ease with removing it from my car and how unobtrusive it is when mounted. I'm certainly satisfied with my whole experience so far and I would definitely recommend purchasing a Viofo to anyone else looking for a quality dash cam. And, one more time, I'm really impressed by the excellent customer service.

Ms Annie Shi was really nice and helpful when I had issues with my viofo a229 camera

Great customer support

I had to get my windshield replaced, and the technician who completed that service ripped my dashcam off the windshield before letting me remove it myself - the adhesive they gave me afterwards was generic double-sided tape. Anyone who has ever been to Texas when it's hot knows that it won't hold anything for long. I reached out to customer service to figure out what to use instead, since I didn't have another piece of adhesive that came with the camera. They were quick to get back to me, and were super helpful (and fast) about getting me more adhesive. They followed up with each step of the process, so I never felt like I was in the dark about where I was in the replacement phase. I have zero reservations about reaching out to them again for anything.

I purchased a VIOFO A129 Dual Channel 5GHz Wi-Fi Full HD Dash Camera.
After a few years, my camera has stopped responding.
I contacted support and received excellent assistance until the problem was fully resolved.
I'm recommending Viofo because their products are reliable and their support is outstanding.
BTW, I own two A129 Dash Cameras.

Customer service was very prompt in answering my questions regarding my A119M Pro dash cam connectivity issues. Very professional!!!

I needed a rear cable replacement. The team quickly responded and the cable is in the mail. Great service.

Excellent after sale service and warranty

I've had a couple issues with my A129 Dash cam. The customer service, specifically Josie was a great help and patient as we worked together to figure out the issue. In the end I was sent new cameras (within my warranty), that are now working perfectly.

Were do I start bought a Viofo A229 pro 3 channel dashcam and it was by far and away the best dashcam I have owned in 56 years of being on this planet until it wasn't I have had previous Vantrue and Viofo dashcams in my past 6 cars and never had issues orher than minor teething issues. So with experience of the brand I ordered the above mentioned dashcam and it was flawless for a total of 7 weeks and 1 day then nothing completley dead and an extremely expensive paper weight I don't know if they are saving on production costs or it was bad luck but left out of pocket and having to look at other manufacturers replacements, shame as if you get a good one it is really really good unfortunately I didn't want protection for two months, If it had lasted 2 years that would have been acceptable to me but anything less and alternatives might be a better choice.

Have A229Pro for almost 2 years. Works as expected.
Also have A329 for a year which is a big upgrade from A229Pro. Running it with couple Hynix SSD using Viofo SSD cable with no issues.
Both cameras are working 24/7 (normal mode while driving and low bit rate recording mode while car is parked using dedicated battery).
Reliable, only camera on a market supporting SSD (easily gives you 7 days of continuous recording history), great picture quality, quick response from support team.
As an improvement suggestion for Viofo team (for their future camera) to add possibility for dash cam to automatically restart recording after camera shuts down due to overheat and then cools down. It would be very useful during summer heat for those users who run parking mode in a car parked outside with no shade.

I've had 3 of these Viofo A229 Pro cameras in different cars. Im an Uber Driver so it's vital for safety, and I have to be able to rely on having the recordings in case something happens. I recently had a problem with my A229 Pro and Cassie in Support was absolutely terrific in communicating and diagnosing the issue, and quickly replacing the unit. Very happy with the company.

Great customer service, had an issue with a camera I bought few years back and they sorted my problem in the best way possible. Great camera and great after sale service I highly recommend.

I have needed help from VIOFO support a few times and they have gone above and beyond each time. This is for a product which is also out of warranty and frankly should have no expectation of continued support.

I recommend them to anyone I know.

Very professional. They helped me and solved the problem in a very short time.

Great Product and Exceptional Customer Service! I was having a little trouble with one of my VIOFO dash cams and I contacted customer service. They worked with me through the issue and stood behind their product. I wish more companies took this approach.