Violet Grace Reviews 

260
•
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

I only gave it one star because I could not go on with the review unless I gave it at least one. Scammers and thieves, that's my personal opinion. Long delivery waits, sketchy info about merchandise,... See more

Rated 3 out of 5 stars

I followed the instructions for personalisation. It was all individual words/names except for 3 2 worded phrases. 2 phrases were kept together and the other was split up into 2 separate words which ar... See more

Rated 1 out of 5 stars

Do not order from Violet & Grace. They ship from a local Amazon dealer but you cannot return to Amazon, only to their Chinese Manufacturer. The quality and fit of the product is low rate. I watched... See more

Rated 5 out of 5 stars

This is the second time we've ordered from Violet Grace, both word cloud gifts. Like the previous one, this one (a spitfire) came out beautifully just as anticipated. My only slight criticism is that... See more

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2.4

Poor

TrustScore 2.5 out of 5

260 reviews

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2.4

All reviews

(260)

20 reviews in the last 12 months

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Rated 1 out of 5 stars

Incorrect item

I was sent the wrong item!

July 12, 2024
Violet Grace logo

Reply from Violet Grace

We are NOT violetgrace.com - please find the correct retailer. https://violegrace.com/products/the-eternal-cross-pendant-necklace?srsltid=AfmBOoqulgZKvXz_XQZPqihst-sG1Gx2KuhUlLyvsaLGsDDsXZWJdjep

Rated 5 out of 5 stars

Gorgeous cards

Sent a personalised tractor card from Violet Grace and the recipient described it as the best card they'd ever received, and they plan to frame it ... which says it all! Gorgeous cards, super swift & efficient service, can't recommend more highly!!

July 10, 2024
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Rated 5 out of 5 stars

EXCELLENT

EXCELLENT - SPEEDY DELIVERY AND EFFICIENT AND ACCURATE WORDING TO CHOSEN CARD.
WOULD DEFINITELY USE AGAIN

June 10, 2024
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Rated 5 out of 5 stars

Beautiful word cloud

This is the second time we've ordered from Violet Grace, both word cloud gifts. Like the previous one, this one (a spitfire) came out beautifully just as anticipated.
My only slight criticism is that the centre words, the recipients' names, were larger and more prominent than I thought they'd be, which I suspect they might find a little embarrassing...but some would see this as a good thing. I did like that we could put in up to 30 words and it will make a really special gift that they and others will be able to enjoy taking the time to read. There were no options for spitfire colouring, but the colour way we chose (group 3) seems to work well. The spitfire design is amazing!

April 8, 2024
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Rated 5 out of 5 stars

Good experience

I used the proof reading service which was offered at an extra cost which was definitely worth it. I had a few issues that need changing with the print. This was done very promptly and with no hesitation. Communication with the company was very good too.

March 23, 2024
Rated 5 out of 5 stars

The picture is so pretty and a lovely gift

The picture is so pretty, and makes a really lovely gift. I telephoned for a very last minute additional order and they could not have been more friendly and helpful - and it reached me in time!! I would definately recommend the gift and the personal service.

March 7, 2024

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