VionB Reviews 

2,613
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,905 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional comfort and secure fit of the products, mentioning they are lightweight and perfect for wearing throughout the entire day or while sleeping. Consumers are also very impressed with the clear sound quality, noting that audio performance easily exceeds expectations for everyday use. However, some customers also noted that the earbuds were occasionally too large, causing physical discomfort or fit issues for certain individuals. A few reviewers additionally experienced frustrating connection drops between devices or faced longer delivery times than initially anticipated when placing their orders.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that the earbuds are super... See more

Quality

Users describe positive interactions with quality, noting that the products feature clear sound, excellent... See more

User experience

Customers had positive experiences with user experience, highlighting that the earbuds are super comfortable... See more

Delivery service

People report ambiguous experiences with delivery service as many reviewers praise quick shipping times and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, noting that while some people found the ordering... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It seems to hold a decent charge, but I wish it had multipoint ability (able to connect to more than one device at once like my Amazon/Echo buds). They are decent considering I bought them on sale... See more

Company replied

Rated 4 out of 5 stars

Great headphones, once I changed my music equaliser settings to the right setting. Do find that even with the smallest cushion, they are still too big for my ears, but they are still comfortable enoug... See more

Company replied

Rated 4 out of 5 stars

I love the sound quality and the ease of pairing to my phone with it but the connection goes in and out and sometimes one of the ear pieces drops connection. Sometimes it’s static as well outside of t... See more

Company replied

Rated 4 out of 5 stars

My order arrived quickly. It did take me a bit to figure out how to attach the jewelry onto the earbud. The only suggestion I would possibly encourage is info on how to attach the jewelry..such as sh... See more

Company replied


Company details

  1. Home Audio Store
  2. also in
  3. Home Theater Store

Written by the company

VionB designs premium tech and everyday accessories made for real life. From home entertainment and audio to lifestyle tech, we create intuitive, well-designed products that seamlessly fit into daily life. Our focus is on usability, durability, and clean design — without unnecessary complexity. We ship worldwide and provide responsive customer support, clear warranties, and a customer-first approach built on transparency and trust. Life, upgraded. Tech for real life.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.2

All reviews

(2,613)

1,932 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The door bell was super easy to install…

The door bell was super easy to install and it's loud enough to hear anywhere in my house.

October 12, 2026
Unprompted review
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Reply from VionB

Thank you so much, Paul! We're thrilled to hear that your doorbell was easy to install and that you can hear it clearly throughout your home. We really appreciate your 5-star review!

Emma, VionB Team

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Rated 5 out of 5 stars

Been without a bell for many years and…

Been without a bell for many years and this is PERFECT. The multiple choices for door bell sounds is a PLUS. As long as I have electricity and batteries, I will ALWAYS have a doorbell.

October 12, 2026
Unprompted review
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Reply from VionB

Thank you so much, Crystal! We're delighted to hear that your new doorbell is exactly what you needed! It's wonderful that you're enjoying the different chime options. We truly appreciate your 5-star review!

Emma, VionB Team

Rated 5 out of 5 stars

Love my new ear buds

Love my new ear buds and they were easy to access and use. I listen to true crime and audiobooks while cleaning and these stay in my ears much better than my old ones

October 7, 2026
Unprompted review
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Reply from VionB

Thank you so much, Mary! We're so happy you're loving your new earbuds! It's wonderful to hear they're comfortable, stay securely in place, and make listening to your favorite audiobooks even better.

Emma, VionB Team

Rated 5 out of 5 stars

They are comfortable as advertised to…

They are comfortable as advertised to lay down with, haven’t slept a full night as yet but am travelling with them in 2 weeks so will definitely get to use everyday.. someone reviewed the sound was not good but I think it’s great and I love the case they store in, so cute and practical , I also purchased the zip up case which fits my Earplanes in as well . Win Win for me 👍

October 2, 2026
Unprompted review
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Reply from VionB

Thank you so much for your lovely review, Fiona! We're delighted to hear you're enjoying the comfort, sound quality, and practical design of your earbuds and case. We hope they make your upcoming travels even more enjoyable!

Emma, VionB Team

Rated 3 out of 5 stars

They don't fit flat in the ear

They don't fit flat in the ear

October 5, 2026
Unprompted review
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Reply from VionB

Thank you for your feedback! We're sorry to hear the earbuds aren't fitting as comfortably as you expected. Everyone's ears are different, and we'd love to help you find the best fit. Please reach out to our customer support team so we can assist you.

Emma, VionB Team

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Rated 5 out of 5 stars

Bought mainly to wear at night and def…

Bought mainly to wear at night and def the most comfortable of the many I have tried. When wearing during the day it’s amazing - I just don’t feel like they are there and they stay so securely!

October 11, 2026
Unprompted review
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Reply from VionB

Thank you so much for your lovely review, Sally! We're delighted to hear they're the most comfortable earbuds you've tried and that they stay securely in place, day or night. That's exactly the experience we hope for! Thank you for choosing VIONB.

Emma, VionB Team

Rated 1 out of 5 stars

Product is not compatible to my vehicle…

Product is not compatible to my vehicle the way they try to sell it. The return process is a nightmare. I am on my 10th email and many days trying to return it and I still have not received the return address. Days went by with no reply by VionB Support. Then after they finally reached out to me they have still not given me the return address to send it back to and I have to pay for the shipping to return it.

October 10, 2026
Unprompted review
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Reply from VionB

Hi, we're very sorry to hear about your experience. We completely understand your frustration, especially after multiple emails and such a long wait for a resolution.

Unfortunately, we don't have enough information to locate your order from this review. We'll send you a private information request through Trustpilot. Once you've completed it, a member of our customer support team will contact you directly to help resolve your return issue.

We sincerely apologize for the inconvenience and appreciate the opportunity to make things right.

Emma, VionB Team

Rated 5 out of 5 stars

Husband loves them

I brought the sleep headphones for my husband, and he loves them. Says he can’t even tell they are in while sleeping and they stay in.

October 10, 2026
Unprompted review
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Reply from VionB

Thank you so much for your wonderful review, Natalie! We're so happy to hear your husband loves his sleep earbuds! Knowing they're comfortable enough to forget he's wearing them and stay securely in place throughout the night means a lot to us. Wishing him many more peaceful nights!

Emma, VionB Team

Rated 5 out of 5 stars

Paired up with no problem.

Paired up with no problem. Volume excellent ! Yet to try out the other various commmands.

October 9, 2026
Unprompted review
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Reply from VionB

Thank you so much for your 5-star review! We're delighted to hear that pairing was effortless and that you're loving the sound quality! We hope you enjoy exploring all the other features too. Happy listening!

Emma, VionB Team

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Rated 5 out of 5 stars

They fit my ears perfectly and I forget…

They fit my ears perfectly and I forget I have them in sometimes. And I love the colors I chose.

October 10, 2026
Unprompted review
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Reply from VionB

Thank you so much for your lovely review, Kim! We're so happy to hear that your earbuds fit perfectly and feel so comfortable you sometimes forget you're wearing them! And we're glad you love the color options too.

Emma, VionB Team

Rated 5 out of 5 stars

Comfortable

Great and comfortable ear plugs and they stay charged all night.

October 5, 2026
Unprompted review
VionB logo

Reply from VionB

Thank you so much for your 5-star review! We're delighted to hear that your earbuds are comfortable and stay charged throughout the night. Wishing you many more peaceful nights with VIONB!

Emma, VionB Team

Rated 4 out of 5 stars

Slow Delivery, color off, but overall happy with them

It took a very long time to be delivered. I ordered it on 9/19 and didn't receive it until 10/8. That wouldn't have been so bad, if the Tracking had shown any sort of status or target delivery date. I don't mind waiting, if I know when to expect something.

Aside from that, the color was more brown than the maroon shown in the pictures, but it's ok.

The quality of the sound was great though! It took me a little bit to figure out the best placement to not hurt my ears, but I got it.

October 9, 2026
Unprompted review
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Reply from VionB

Thank you for your thoughtful review, Wendy! We're so glad you're enjoying the sound quality and found a comfortable fit.

We're truly sorry about the long delivery time and the lack of clear tracking updates. We completely understand how frustrating it is not knowing when your order will arrive. We also appreciate your feedback about the color being different from the photos.

Your comments are valuable to us and will help us improve. Thank you for your patience and for giving VIONB a chance!

Emma, VionB Team

Rated 5 out of 5 stars

They stay in my ears, brilliant

Excellent sound quality and a very good price, and they stay in my ears. I have had loads of ear buds that kept falling out but these are brilliant.

October 10, 2026
Unprompted review
VionB logo

Reply from VionB

Thank you so much for your lovely 5-star review, Elaine! We're so happy you've finally found earbuds that stay comfortably in place! It's wonderful to hear you're enjoying the sound quality and value too. We truly appreciate your support!

Emma, VionB Team

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Rated 5 out of 5 stars

Easy t0use a

Easy ti use a
Great sound snd fast charge.

October 6, 2026
Unprompted review
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Reply from VionB

Thank you so much for your 5-star review, Mireille! We're delighted to hear you're enjoying the sound quality, fast charging, and ease of use. Your support means a lot to us!

Emma, VionB Team

Rated 4 out of 5 stars

Visound adorn earbuds

I bought the adorn earbuds. They're very pretty although slightly bigger than I expected, and I keep bumping them and turning them off with my shoulder when I turn my head. Good sound, though, and the company was very responsive when I had an issue.

October 10, 2026
Unprompted review
VionB logo

Reply from VionB

Thank you for your thoughtful review, Alix! We're happy to hear you love the look and sound of your ViSound Adorn earbuds. We also appreciate your honest feedback about the size and accidentally activating the touch controls. We're glad our customer service team was able to help when you needed us. Your feedback means a lot and helps us continue improving!

Emma, VionB Team

Rated 5 out of 5 stars

Great item and simple to install

September 23, 2026
Unprompted review
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Reply from VionB

Thank you so much, Russ! We're delighted to hear that you're happy with your purchase and found the installation quick and easy. We truly appreciate your 5-star review and support!

Emma, VionB Team

Rated 5 out of 5 stars

Product is high quality and does…

Product is high quality and does exactly what it says it does. The earbuds fit nicely in the ears and are lightweight so dont become agitating. The charger and carry case is excellent too!

October 9, 2026
Unprompted review
VionB logo

Reply from VionB

Thank you so much for your wonderful review, Ashai! We're thrilled to hear that you're enjoying the sound quality, lightweight comfort, and convenient charging case. Knowing that our earbuds meet your expectations means so much to us. We truly appreciate your support!

Emma, VionB Team

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Rated 5 out of 5 stars

Have a couple different sets of ear…

Have a couple different sets of ear buds from VionB and really like the customer service and the products they sell.

October 9, 2026
Unprompted review
VionB logo

Reply from VionB

Thank you so much, Nicola! We're delighted to hear that you're enjoying your VionB earbuds and that you've had a great experience with our customer service. Your continued trust and support mean the world to us!

Emma, VionB Team

Rated 5 out of 5 stars

Work great

Work great, my ears don’t hurt

October 5, 2026
Unprompted review
VionB logo

Reply from VionB

Thank you so much for your 5-star review! We're delighted to hear that your earbuds work great and, most importantly, that you can wear them comfortably without ear pain!

Your comfort means a lot to us. Thank you for choosing VionB!

Emma, VionB Team

Rated 5 out of 5 stars

I have now purchase 4 pairs of VionB

I have now purchase 4 pairs of VionB, ViSound Air Ultra-Light earbuds, for all my family. They are small and light and have a great sound. My son even sleeps with his in, they are that comfy. Highly recommended

October 8, 2026
Unprompted review
VionB logo

Reply from VionB

Wow, four pairs for the whole family! Thank you so much for your incredible support and your 5-star review!

We're thrilled to hear that your family loves the sound, lightweight design, and comfort of the ViSound Air earbuds. It means so much to us that you've chosen VionB for everyone!

Thank you again for your trust and recommendation!

Emma, VionB Team

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