VionB Reviews 

2,612
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,905 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional comfort and secure fit of the products, mentioning they are lightweight and perfect for wearing throughout the entire day or while sleeping. Consumers are also very impressed with the clear sound quality, noting that audio performance easily exceeds expectations for everyday use. However, some customers also noted that the earbuds were occasionally too large, causing physical discomfort or fit issues for certain individuals. A few reviewers additionally experienced frustrating connection drops between devices or faced longer delivery times than initially anticipated when placing their orders.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that the earbuds are super... See more

Quality

Users describe positive interactions with quality, noting that the products feature clear sound, excellent... See more

User experience

Customers had positive experiences with user experience, highlighting that the earbuds are super comfortable... See more

Delivery service

People report ambiguous experiences with delivery service as many reviewers praise quick shipping times and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, noting that while some people found the ordering... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It seems to hold a decent charge, but I wish it had multipoint ability (able to connect to more than one device at once like my Amazon/Echo buds). They are decent considering I bought them on sale... See more

Company replied

Rated 4 out of 5 stars

Great headphones, once I changed my music equaliser settings to the right setting. Do find that even with the smallest cushion, they are still too big for my ears, but they are still comfortable enoug... See more

Company replied

Rated 4 out of 5 stars

I love the sound quality and the ease of pairing to my phone with it but the connection goes in and out and sometimes one of the ear pieces drops connection. Sometimes it’s static as well outside of t... See more

Company replied

Rated 4 out of 5 stars

My order arrived quickly. It did take me a bit to figure out how to attach the jewelry onto the earbud. The only suggestion I would possibly encourage is info on how to attach the jewelry..such as sh... See more

Company replied


Company details

  1. Home Audio Store
  2. also in
  3. Home Theater Store

Written by the company

VionB designs premium tech and everyday accessories made for real life. From home entertainment and audio to lifestyle tech, we create intuitive, well-designed products that seamlessly fit into daily life. Our focus is on usability, durability, and clean design — without unnecessary complexity. We ship worldwide and provide responsive customer support, clear warranties, and a customer-first approach built on transparency and trust. Life, upgraded. Tech for real life.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.2

All reviews

(2,612)

1,932 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sound great and have decent call sound

Sound great and havedecent

October 8, 2026
Unprompted review
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Reply from VionB

Thank you so much for your 5-star review, Sebron! We're happy to hear you're enjoying the sound quality and call performance of your earbuds. We truly appreciate your support!

Emma, VionB Team

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Rated 1 out of 5 stars

Advertising vs reality

While they may be relatively comfortable as soon as you turn on to your side and the headphone touches the pillow they turn off. I really liked the idea as my wife and I both snore so both of us sleep with earplugs. Sadly what was advertised was so far from actual reality and I've found them as useful as a chocolate teapot. Would not recommend.

September 1, 2026
Unprompted review
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Reply from VionB

Hi G-man, we're truly sorry to hear about your disappointing experience. We understand your frustration, especially since you purchased these earbuds for sleeping on your side. We'll send you a Request Information form through Trustpilot. Once you've completed it, someone from our customer support team will reach out to assist you. Thank you for bringing this to our attention.

Emma, VionB Team

Rated 4 out of 5 stars

Shipping was slow, comfortable

Shipping was slow. I purchased the clip on earbuds. They are not what o expected but the work better than most earbuds. Traditional in the ear style rarely rots my ear canals well. These sit near the canal and wrap around. They are also secure , unlike the ones that have to sit in the canal. They are not tight or painful . I think my ears are a little small as these are bigger than I expected.
I thought they would be a little more like open ear earbuds. I tried a friends and like that it clipped on my ear and I could hear it. Either this type it still meads to be at the very opening of your ear, or you have to turn it way up. Again, I like them better than the traditional type so they’ll work.

October 17, 2026
Unprompted review
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Reply from VionB

Thank you for your detailed feedback! We're sorry shipping took longer than expected and that the fit wasn't quite what you anticipated. We're glad to hear the earbuds are comfortable, secure, and work better for you than traditional in-ear styles. We truly appreciate you sharing your experience!

Emma, VionB Team

Rated 4 out of 5 stars

Great product

Great product. Truthful advertising. Timely delivery.

October 17, 2026
Unprompted review
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Reply from VionB

Thank you, Patricia! We're so happy you're pleased with your purchase and that your order arrived on time. We truly appreciate your feedback!

Emma, VionB Team

Rated 4 out of 5 stars

Decent earbuds

The earbuds I got are pretty good, but very touch sensitive and the charms are hard to attach and remove.

October 8, 2026
Unprompted review
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Reply from VionB

Thank you for your feedback, Sakura! We're glad you're enjoying your earbuds, and we're sorry the touch controls and charms have been a bit tricky. We appreciate you sharing your experience and will keep your comments in mind as we continue improving!

Emma, VionB Team

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Rated 5 out of 5 stars

I am loving my new earbuds

I am loving my new earbuds! They really do look like ear jewelry when I put the charms on. I love how comfortable they are. Truly I forget I have them on. I can still hear what is going on around me and not miss a word of what I’m watching. I’ve been waiting for a while to pull the trigger and buy these, and I’m very happy I did.

October 16, 2026
Unprompted review
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Reply from VionB

Thank you so much, Tracey! We're thrilled you love the comfort and jewelry-inspired style of your earbuds! It's wonderful to hear you can enjoy your surroundings while wearing them. We're so happy you decided to give them a try!

Emma, VionB Team

Rated 5 out of 5 stars

Love them!!

Love them!!! Ordered one for me and one for my daughter (buy 1, get 1 free)!!! We both LOVE wearing them…super comfortable, excellent sound quality…super cute! Wish we didn’t have to remove the cute jewel each to charge

October 16, 2026
Unprompted review
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Reply from VionB

Thank you so much, Maria! We're thrilled that you and your daughter both love your earbuds! So happy you're enjoying the comfort, sound, and style. We also appreciate your feedback about removing the charms for charging!

Emma, VionB Team

Rated 5 out of 5 stars

I love my ear buds!

I love my ear buds! The ones that go inside the ear canal always hurt and bother me. These clip to the outside. They aren’t heavy either. The sound is grewt. Plus they are very pretty.

October 15, 2026
Unprompted review
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Reply from VionB

Thank you so much, Jacque! We're so happy you love the comfort, sound quality, and style of your earbuds! It's wonderful to hear they're a perfect fit for you.

Emma, VionB Team

Rated 5 out of 5 stars

Really works

Really works

October 14, 2026
Unprompted review
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Reply from VionB

Thank you so much, Janet! We're so happy to hear that you're pleased with your purchase! We truly appreciate your wonderful 5-star review and your support!

Emma, VionB Team

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Rated 5 out of 5 stars

I really liked them

I really liked them. I used them on a 4 hour trip I took. I listened to my music and my husband listened to his radio. It was awesome! No more arguments over the music!!

October 10, 2026
Unprompted review
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Reply from VionB

Thank you so much, Myrletta! We're thrilled to hear that you enjoyed your earbuds during your road trip! It's wonderful that you could listen to your favorite music while your husband enjoyed his radio. No more arguments over the music! We truly appreciate your lovely 5-star review!

Emma, VionB Team

Rated 5 out of 5 stars

Easy to buy

Easy to buy. Great to be able to change little clips to go with what I am wearing.

September 13, 2026
Unprompted review
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Reply from VionB

Thank you so much, Judith! We're delighted to hear that your shopping experience was easy and that you're enjoying switching up the charms to match your outfits! We love that you're making your earbuds part of your personal style. Thank you for your wonderful 5-star review!

Emma, VionB Team

Rated 5 out of 5 stars

They are great

I finally found earbuds that fit my ears. The sound is great and their service is above and beyond. Had a small problem and they fixed it very fast. Can’t beat the service

October 13, 2026
Unprompted review
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Reply from VionB

Thank you so much, Pam! We're thrilled to hear that you've finally found earbuds that fit comfortably and deliver great sound! It's also wonderful to know that our customer support team was able to resolve your issue so quickly. Your kind words and 5-star review mean so much to us!

Emma, VionB Team

Rated 5 out of 5 stars

Great ear buds for small ears.

October 13, 2026
Unprompted review
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Reply from VionB

Thank you so much, Ash! We're delighted to hear that your earbuds are a great fit for your small ears! We truly appreciate your 5-star review. Enjoy!

Emma, VionB Team

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Rated 5 out of 5 stars

I love my new buds and the long-lasting…

I love my new buds and the long-lasting battery life is AMAZING!!

October 13, 2026
Unprompted review
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Reply from VionB

Thank you so much, Alisha! We're thrilled to hear that you're loving your new earbuds and their long-lasting battery life! Your enthusiasm means so much to us. Thank you for your wonderful 5-star review!

Emma, VionB Team

Rated 3 out of 5 stars

I love the look there beautiful

I love the look there beautiful. I didnt like that I didnt get to choose the charms on my first order. The sound is good and I can finally use something that dosent hurt my ear. The battery however dosent last very long. I dont like that I have to remove the charms to charge. Im worried that taking them on and off will eventually wear down the rubber and I will be forced to buy new ones instead of just taking car of the ones I already bought.

October 13, 2026
Unprompted review
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Reply from VionB

Thank you for your feedback, Griselda! We're so happy to hear that you love the design, sound quality, and comfort of your ViSound Adorn earbuds!

We're sorry that the charm selection, battery life, and charging process haven't fully met your expectations. We understand your concerns about removing the charms repeatedly.

Please don't hesitate to contact our customer support team so we can look into these issues and help you further. We truly appreciate your feedback and the opportunity to improve!

Emma, VionB Team

Rated 4 out of 5 stars

Considering they are marketed for side…

Considering they are marketed for side sleepers my only complaint is when rolling over the ear bud will turn off . Very frustrating.

October 12, 2026
Unprompted review
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Reply from VionB

Thank you for your feedback, Lori! We're sorry to hear that your earbuds sometimes turn off when you roll over in bed. We understand how frustrating this must be, especially when you're trying to get a good night's sleep. We truly appreciate your feedback and will share it with our team as we continue working to improve our products.

Emma, VionB Team

Rated 5 out of 5 stars

Fit perfect

Fit perfect, and don't have to worry about them falling out of my ear. They are very comfortable.

October 13, 2026
Unprompted review
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Reply from VionB

Thank you so much for your wonderful review, Paige! We're delighted to hear that your earbuds fit perfectly, feel comfortable, and stay securely in place! Your 5-star review means so much to us. Enjoy your earbuds!

Emma, VionB Team

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Rated 1 out of 5 stars

Very low quality earphones. Poor customer service

Extremely poor quality for the asking price. Mine stopped working completely within just two months. I was offered a replacement which was never sent. Very disappointing considering the premium price of these products. Customer service is awful too, they just ignore your emails. Definitely would not recommend.

October 13, 2026
Unprompted review
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Reply from VionB

Hi Rianna, we're truly sorry to hear about your experience. We understand how frustrating it must be to have your earbuds stop working and not receive the replacement you were promised.

Unfortunately, we don't have enough information to locate your order at the moment. We'll send you a Request Information form through Trustpilot. Once you've completed it, a member of our customer support team will reach out to you directly to look into this and help resolve the issue.

We sincerely apologize for the inconvenience and appreciate the opportunity to make things right.

Emma, VionB Team

Rated 4 out of 5 stars

They are sensitive are occasionally…

They are sensitive are occasionally turn off by themselves but love how they sit

October 12, 2026
Unprompted review
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Reply from VionB

Thank you so much for your review, Cathy! We're happy to hear that you love the fit of your earbuds! We're sorry they occasionally turn off on their own, and we appreciate you bringing this to our attention. Please feel free to reach out to our customer support team so we can help you with this issue.

Emma, VionB Team

Rated 5 out of 5 stars

The door bell was super easy to install…

The door bell was super easy to install and it's loud enough to hear anywhere in my house.

October 12, 2026
Unprompted review
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Reply from VionB

Thank you so much, Paul! We're thrilled to hear that your doorbell was easy to install and that you can hear it clearly throughout your home. We really appreciate your 5-star review!

Emma, VionB Team

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