I just received my order, and the VIOSSI team did a great job—everything is perfect. My Navy Slim- Fit Tuxedo fits me perfectly. I feel like I was right there with them for the measurements. I am so... See more
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I have recived wrong size not one size down but more than two size down, when the size measurement taotally wrong (not acceptable) Viossie need to foucus to get it right. Bad Packaging I have never se... See more
Company replied
This company has been supplying me with top notch suits for over 3 years. I’ve been extremely impressed with the quality of the suits & the professional customer service that I’ve received throug... See more
Company replied
After giving them my measurements, they messaged me telling me that their fitting specialist recommended a different size for me so I went with what they said. The suit ended up being too small for me... See more
Company replied
Company details
Written by the company
Our mission is to provide the highest quality men's suits that are both stylish and timeless. We strive to create a personalized and unparalleled customer experience by offering exceptional craftsmanship, premium fabrics, and impeccable tailoring.
Contact info
Denver, 80230, Aurora , United States
- +14156499398
- info@viossi.com
- viossi.com
3.3
Average
171 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
Awesome
Awesome
But next time
Don’t fold the suit because it got wrinkled by the time it was delivered
But nice suit thou with cool and smooth texture material
March 29, 2024
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I ordered a suit for my husband to be…
I ordered a suit for my husband to be to wear on our wedding day. The suit is well made, Has that luxury feeling to it. Just love it. Communication was easy, shipping and delivery was on time.
March 27, 2024
Absolutely atrocious.
Absolutely atrocious.
Came without packaging around the product, it was a white tuxedo jacket, it was bare in a box.
The size was extremely small compared to the size I ordered and the jacket had black stains over it.
Refused to give me a full refund. Do not use this place.
March 21, 2024
Unprompted review
Reply from VIOSSI - Men's Slim Fit Suits
Dear Jiten,
We do apologize if any inconvenience has caused you stress.
First of all, we would like to mention, despite the delays on the shipping carrier side, which isn't under our control, we have refunded $15.00 to the original payment method.
After checking details of your case there few important notes:
1) You mentioned that "size is small compared to the size you ordered" but there no orders in our history from you. Every company has their own size chart and if you failed to follow size chart, we don't take responsibility for the wrong size.
2) We have not refused return request. We are more than welcome to accept the exchange or refund request according to our policy.
If you have more questions , feel free to reach me at sales@viossi.com
Reply from VIOSSI - Men's Slim Fit Suits
Dear Joseph,
Thank you for taking the time to share your experience with our products. We're thrilled to hear that the quality of the materials has met your expectations and that our shipping times have been satisfactory. Your satisfaction is our top priority, and we're glad to have delivered on that promise.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Warm regards,
VIOSSI Customer Care Team
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Someone reached out to me a ensure they…
Someone reached out to me a ensure they would send out the correct size based on my measurements, which was a nice touch. The material of the suit is good quality and it fits great! Shipping was also fast and they included a garment bag. Certainly buy from Viossi again in future.
March 22, 2024
Reply from VIOSSI - Men's Slim Fit Suits
Dear Roy,
Thank you for taking the time to share your experience with our products. We're thrilled to hear that the quality of the materials has met your expectations and that our shipping times have been satisfactory. Your satisfaction is our top priority, and we're glad to have delivered on that promise.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Warm regards,
VIOSSI Customer Care Team
I ordered a suit from Viossi
I ordered a suit from Viossi. On Instagram, it said to come with "free shipping." That was true. However, I had to pay €34 import tax, which was unfortunate. On my shipping documents, it was written that there was a $500 camera inside the package. Kind of got me confused.
Then I tried the suit on. It didn't really suit me. So, I'd love to return it now. I was notified that the return shipment costs $75. So now I'm paying around $100 for trying on a suit. For me that is quite a lot to try on a suit once.
March 25, 2024
Unprompted review
Reply from VIOSSI - Men's Slim Fit Suits
Dear Roman,
We would like to bring your attention, that we have a policies. Let me explain each issue you brought up to us:
1) You have told us that you paid 34 EUR import tax. Import/Duty tax isn't collected and remitted by us, so it is fully your responsibility to pay the import/duty taxes. Information is available in our shipping policy page: https://viossi.com/pages/shipping-policy . Even tho, this information is available on the checkout as well. Especially, for the EU zone, from 2021 import/duty tax rules and regulations has changed, any package comes outside of EU, is subject to the import/duty tax.
2) You stated that on your shipping document was written camera, which isn't true. We have a proof of what was shipped, we have proforma invoice and shipping label. Kindly do not provide false and fake information to our potential and future buyers.
3) We don't cover any return shipping costs, it is responsibility of the buyer for that. We also provide an option of REDO Returns for $2.48, if you purchase REDO return, REDO will cover your return shipping cost. More information is available on: https://viossi.com/pages/refund-policy
If you have more questions, or you want to see actual proof of all what I wrote above, kindly email me directly and I will assist you: sales@viossi.com
Viossi Suits
Website is user friendly. I was prompted to download the app with a QR code for a 15% discount. The discount was not showing in the app. I emailed Viossi asking for a discount code since the app did not provide it. Got a response the same day and suit ordered with 15% discount. The suit was also delivered quicker than expected and fits great!
March 19, 2024
Reply from VIOSSI - Men's Slim Fit Suits
Dear Justin,
Thank you for taking the time to share your experience with our products. We're thrilled to hear that the quality of the materials has met your expectations and that our shipping times have been satisfactory. Your satisfaction is our top priority, and we're glad to have delivered on that promise.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Warm regards,
VIOSSI Customer Care Team
Reply from VIOSSI - Men's Slim Fit Suits
Dear Charlie,
Thank you for taking the time to share your experience with our products. We're thrilled to hear that the quality of the materials has met your expectations and that our shipping times have been satisfactory. Your satisfaction is our top priority, and we're glad to have delivered on that promise.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Warm regards,
VIOSSI Customer Care Team
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Quality suit with elegance
Great suit with elegance! So classy!
Thanks so much, Viossi for the quality suit.
March 20, 2024
Reply from VIOSSI - Men's Slim Fit Suits
Dear John,
Thank you for taking the time to share your experience with our products. We're thrilled to hear that the quality of the materials has met your expectations and that our shipping times have been satisfactory. Your satisfaction is our top priority, and we're glad to have delivered on that promise.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Warm regards,
VIOSSI Customer Care Team
Reply from VIOSSI - Men's Slim Fit Suits
Dear Carlos,
Thank you for taking the time to share your experience with our products. We're thrilled to hear that the quality of the materials has met your expectations and that our shipping times have been satisfactory. Your satisfaction is our top priority, and we're glad to have delivered on that promise.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Warm regards,
VIOSSI Customer Care Team
Awesome suit
Ordered suit for my son for prom, fits perfect based on measurements given to the order. Well done, shipped quickly. Great quality.
March 4, 2024
Reply from VIOSSI - Men's Slim Fit Suits
Dear Lisa,
Thank you for taking the time to share your experience with our products. We're thrilled to hear that the quality of the materials has met your expectations and that our shipping times have been satisfactory. Your satisfaction is our top priority, and we're glad to have delivered on that promise.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Warm regards,
VIOSSI Customer Care Team
Reply from VIOSSI - Men's Slim Fit Suits
Dear Digen,
Thank you for taking the time to share your experience with our products. We're thrilled to hear that the quality of the materials has met your expectations and that our shipping times have been satisfactory. Your satisfaction is our top priority, and we're glad to have delivered on that promise.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Warm regards,
VIOSSI Customer Care Team
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I bought many suits already from…
I bought many suits already from VIOSSI.I never regret first of all : great customer services, slim fit cutting well ok, good quality and orders received on time.I recommend to any body else to buy from VIOSSI.
March 11, 2024
Reply from VIOSSI - Men's Slim Fit Suits
Dear Marciol,
Thank you for taking the time to share your experience with our products. We're thrilled to hear that the quality of the materials has met your expectations and that our shipping times have been satisfactory. Your satisfaction is our top priority, and we're glad to have delivered on that promise.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Warm regards,
VIOSSI Customer Care Team
This brand is doing better than…
This brand is doing better than awesome, i am a huge fan now, feeling as if i know a treasure location. I have been recommending Vioosi to my friends already and two clients coming soon on your way :)
March 11, 2024
Reply from VIOSSI - Men's Slim Fit Suits
Dear Peter,
Thank you for taking the time to share your experience with our products. We're thrilled to hear that the quality of the materials has met your expectations and that our shipping times have been satisfactory. Your satisfaction is our top priority, and we're glad to have delivered on that promise.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Warm regards,
VIOSSI Customer Care Team
Great quality. Awesome frabic. Will purchase again.
What made my experience great was how the suit fit. I have had many issues when buying a suit online. The ease of use made the purchase easy and gave me peace of mind. Will definitely buy another suit from this site.
February 21, 2024
Reply from VIOSSI - Men's Slim Fit Suits
Dear John,
Thank you for taking the time to share your experience with our products. We're thrilled to hear that the quality of the materials has met your expectations and that our shipping times have been satisfactory. Your satisfaction is our top priority, and we're glad to have delivered on that promise.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Warm regards,
VIOSSI Customer Care Team
I am a return customer and Viossi did…
I am a return customer and Viossi did not disappoint!
The suit is artfully made and fits as I like my suits. I will definitely be back!
Femi.
February 29, 2024
Unprompted review
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The fit is amazing.
February 21, 2024
I have not yet received my order and is…
I have not yet received my order and is very difficult to contact you guys bad communication with ur customers
February 14, 2024
Reply from VIOSSI - Men's Slim Fit Suits
Hello Harrison,
Kindly do not mislead and spread false information with our customers.
We have fulfilled your order which was placed in Feb 10. Then you filed exchange and the exchange itself was received back in Feb 18th. We need some days to fulfill order, we can't just ship exchange right once we receive it , especially during weekends.
Our customer support agent is replying fast within 12-24 hours. We don't see any issues behind the communication.
Kindly wait until your exchange is processed and shipped. Your patience is highly appreciated.
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