Fasbags Reviews 510

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 224 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting their authenticity and attention to detail. Many people highlight the outstanding customer service, with staff members being described as helpful, professional, and attentive throughout the ordering process. The overall experience, from product selection to delivery, is frequently commended for its efficiency and positive interactions. Some people also felt that the shipping process occasionally took a little longer than expected. However, even in these instances, customers were generally satisfied with the quality of the items received and the responsiveness of customer service in addressing any concerns.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers were impressed with the high quality... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers are impressed with the... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting it as exceptional and... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness and excellent customer... See more

Order

Reviewers highlight positive aspects of order. Many customers express satisfaction with their orders,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just bought my third bag after purchasing two Chanel bags from this company 16 months ago, along with a Chanel belt. The quality is unbelievable. One of the bags I have carried every day and it st... See more

Company replied

Rated 5 out of 5 stars

Eric has guided me through buying two amazing bags!!!! My first was an LV that exceeded my expectations, my second a CN that I just received today and it felt like Christmas morning opening the box!!!... See more

Company replied

Rated 5 out of 5 stars

I have purchased several bags from Fasbags - Crozus and they never disappoint. The bags look so authentic! The colors and measurements are always on point. The customer service is top notch! They ar... See more

Company replied

Rated 5 out of 5 stars

I have ordered from several different companies and Fasbags is by far the best. I strictly order from them now. They are very thorough from the moment you place the order until you receive your packag... See more

Company replied


Company details

Written by the company

Founded in 2019, our mission is to deliver Luxury for Less while becoming the most trusted and leading store in the market. Since launch, Crozus - Fasbags has built strong, loyal relationships by putting our customers at the heart of everything we do. Satisfaction Guaranteed: 30-Day Free Returns, Exchanges, or Refunds | Free & Fast Shipping | Duty-Free. If you have any questions about us or our products, feel free to contact us. We're here for you - now and always.


Contact info

4.9

Excellent

TrustScore 5 out of 5

510 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was delightfully surprised by the…

I was delightfully surprised by the quality of my purses! Not only are they absolutely gorgeous, but the material and craftsmanship are top-notch. You can really feel the attention to detail. I’ve already got my eye on the next one—I can’t wait to order again!

July 24, 2025
Unprompted review
Fasbags logo

Reply from Fasbags

Hi Rocio, Thank you so much for your lovely feedback! We're absolutely thrilled to hear that you’re happy with the quality and design of your purses. Our team puts a lot of care into every detail, so it truly means a lot to know you noticed. We can't wait to have you back for your next order. Please let us know if you need any help choosing your next favorite!

Rated 5 out of 5 stars

David is dedicated to great customer…

David is dedicated to great customer service. He is a professional. Quality if all bags has been great.

July 23, 2025
Unprompted review
Fasbags logo

Reply from Fasbags

Hi Albert, Thank you for your wonderful feedback! We're so glad you've been pleased with the quality. It's great to know our team made your experience smooth and easy. We truly value your trust and look forward to serving you again soon!

Rated 1 out of 5 stars

Haven't received it

Haven't received it, and now know it's a fake where you claim the brand is LV. And, no, you did not claim it was a replica. Ill change my comment if I do receive it and it's not ridiculous

July 10, 2025
Unprompted review
Fasbags logo

Reply from Fasbags

Hi Lori, we’re truly sorry to hear about your concerns, and we apologize for any confusion or frustration you’ve experienced.

About our products, we always indicate that our products are replicas in both the product description and in the welcome text provided when you place an order.

And we couldn’t locate your order under the name in our system. Could you kindly reach out to us directly with your order details via email: support@fasbags.shop or phone: (209) 340-0958? We’ll be happy to assist you further and ensure we resolve this as quickly as possible.

Update Aug 22: We haven’t heard back from you. Could you share your order ID or email so we can better assist you? We’re here to help.

Rated 5 out of 5 stars

Gorgeous handbag

I really love the handbag and scarf I just bought it, high quality and luxury, the price has been discounted, good customer service, very fast delivery and I am buying the second shoulder bag. I highly recommend everyone to buy here, thank you Azura ❤️

July 14, 2025
Unprompted review
Fasbags logo

Reply from Fasbags

We’re so glad to hear you’re happy with your purchase, Maitram Hoang! It means a lot to know you loved the quality, service, and fast delivery. Thank you for your trust and for coming back for a second bag. We truly appreciate your support and please us know if you need our support

Rated 5 out of 5 stars

Love love my bags

Love love my bags
They are gorgeous ✨

July 11, 2025
Unprompted review
Fasbags logo

Reply from Fasbags

Hi Theresa, We are so happy to hear that you love them. Thank you so much for your kind words. We hope to have a chance to serve you better in your next purchase

Rated 5 out of 5 stars

Good quality product

Good quality product. Delivery was on time as well. Good procuct and good service.

July 2, 2025
Unprompted review
Fasbags logo

Reply from Fasbags

Thank you so much for your kind feedback, B. Brian! We're delighted to hear that you were satisfied with both the quality of the product and the on-time delivery. It's always our goal to provide great products along with excellent service, so your satisfaction means a lot to us. We truly appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

Love my purchase!

Great communication about my order and the product I received is beautiful!

July 8, 2025
Unprompted review
Fasbags logo

Reply from Fasbags

Hi Ange, Thank you so much for your wonderful feedback! We're truly happy to hear that you had a great experience with our communication and that you love the product you received. If you ever need anything else, we’re always here to help! 💖

Rated 5 out of 5 stars

Oh this is my fifth purchase from…

Oh this is my fifth purchase from Fasbags-Crozus, it is always pleasure to do business with Azura, with the first purchase she found me by texting and taking care of my inquiries as her own !
She is the one to go with!
Quality, perfection, delivery, on time shipping! You can trust her as I do with all purchases! Keep up the good work Azura!

July 7, 2025
Unprompted review
Fasbags logo

Reply from Fasbags

We’re so grateful for your continued support and kind words, Ken Cell! It’s always a joy to serve you, and we’re glad to know each experience has met your expectations in quality, service, and delivery. Your trust means everything to us. Thank you for being such a valued customer!

Rated 5 out of 5 stars

Highly recommend

David is an excellent customer service representative. I have purchased several bags that arrived on time and were exactly as described. I did have an issue with one bag and he made sure to have a replacement sent out. Highly recommended.

July 5, 2025
Unprompted review
Fasbags logo

Reply from Fasbags

HI April Ryan, we truly appreciate your support and are so glad you’re satisfied with your bags. It’s great to know everything arrived on time and matched your expectations. We're also happy we could quickly sort out the issue with one of them. Thanks again for recommending us!

Rated 5 out of 5 stars

The bag is gorgeous and they went above…

The bag is gorgeous and they went above and beyond to find the one I was looking for! Will buy from them again soon. I highly recommend this site!!

July 3, 2025
Unprompted review
Fasbags logo

Reply from Fasbags

Hi Cassandra, Thank you so much for your wonderful feedback! We're thrilled to hear that you love your bag and that we could help you find exactly what you were looking for. Your support and recommendation mean a lot to us. We can’t wait to have you back for your next purchase!

Rated 5 out of 5 stars

David is an amazing costumer rep

David is an amazing costumer rep, applies to messages very promptly, he’s professional seller

Thanks

June 30, 2025
Unprompted review
Fasbags logo

Reply from Fasbags

Hi Gohar, Thank you so much for your kind words! We're glad to hear that you received prompt and professional service. Providing a smooth and positive experience is always our goal, and your feedback truly means a lot to us. We look forward to serving you again!

Rated 5 out of 5 stars

Everything I’ve bought has been great…

Everything I’ve bought has been great quality and appears just as it does on the site. Customer service is also wonderful, as they communicate very well. Generally when buying things from another country, communication has its challenges, but I have not had those issues with this company.

June 27, 2025
Unprompted review
Fasbags logo

Reply from Fasbags

Hi md, Thank you for your wonderful feedback! We're so glad to hear that you've been pleased with the quality of our products and that everything matched what you saw online. It's great to know our team made your experience smooth and easy, even across borders. We truly value your trust and look forward to serving you again soon!

Rated 5 out of 5 stars

Very Happy Customer

I was a little skeptical at first as I never dealt with buying luxury items from overseas but David reached out to me giving updates as to where my order was in transport on a timely basis. This company is trustworthy and their products are of very high quality. I will always use them for luxury item purchases

June 9, 2025
Unprompted review
Fasbags logo

Reply from Fasbags

Thank you so much for your kind words and for trusting us with your purchase, Dennis and Marybeth Bernacchia! We completely understand the initial hesitation when ordering luxury items from overseas, and we're glad our updates helped ease your concerns. We're thrilled to hear you're happy with the quality of your item and look forward to assisting you with all your future purchases!

Rated 5 out of 5 stars

Good Quality. The quality of their merchandise is…

The quality of their merchandise is amazing. I’ve bought a combination of shoes, purses, hats, bags, etc and I have no complaints! David has been absolutely amazing in assisting me with my purchases. I’ve even referred this company to friends for purchases. Extraordinary! 😍

June 21, 2025
Unprompted review
Fasbags logo

Reply from Fasbags

Hi Purse lover, Thank you so much for your kind words! We're thrilled you love the quality of our merchandise. We truly appreciate your referrals and look forward to serving you again soon!

Rated 5 out of 5 stars

I recently purchased the LV Sirius…

I recently purchased the LV Sirius Messenger bag and it met all my expectations. Beautiful bag and great customer service. I’m already waiting for my second purchase.

June 20, 2025
Unprompted review
Fasbags logo

Reply from Fasbags

Hi Bruce, We’re so happy to hear that you’re loving your Sirius Messenger bag! It’s great to know the quality and service met your expectations. Thank you for your support. We’re just as excited for your next purchase as you are!

Rated 5 out of 5 stars

Very good experience

Honestly, the admin team are so so lovely and helpful. Very polite team and the item is 1:1 quality just like I wanted as I have experience in choosing the best 1:1 bags. Their quality is great and I will buy again.

June 20, 2025
Unprompted review
Fasbags logo

Reply from Fasbags

Thank you for the lovely feedback, Fm Mg! We're so happy to hear that our team was able to assist you and that you’re pleased with the quality of your item. It means a lot coming from someone with an eye for great bags. We truly appreciate your support and can’t wait to have you back again!

Rated 5 out of 5 stars

The quality of their bags is absolutely…

The quality of their bags is absolutely amazing. I’ve bought tons of bags from them in the past and have never had a complaint about a single item even if there was ever a complaint they are very diligent and quickly replaced and send a new item which is always an improvement. I will definitely be coming back for more.

March 20, 2025
Unprompted review
Fasbags logo

Reply from Fasbags

Thank you so much for your kind words and continued support, Taqwa! We’re thrilled to hear you love the quality of our bags and that our customer service has met your expectations. Your trust and loyalty mean the world to us, and we can’t wait to have you back for more beautiful pieces.

Rated 5 out of 5 stars

I love all of my purchases

I love all of my purchases. Dealiax Bags, shoes and Luggage are made of high quality materials and are true to the originals. My sister loved her Louis Vuitton Horizon 55 luggage and I loved everything. Their Customer Service are top notch and Azura stayed in constant communications with me. She is truly a professional who cares. Thank you

June 6, 2025
Unprompted review
Fasbags logo

Reply from Fasbags

Hi Sharron, Thank you so much for your wonderful feedback! We're so happy to hear you and your sister loved everything. It means a lot to know that our products and services lived up to your expectations. We truly appreciate your support and can’t wait to serve you again soon!

Rated 5 out of 5 stars

Great customer service

Great customer service. David is responsive and communicates clearly. The wallet is beautiful with good craftsmanship. 👍👍👍 I can’t wait to see the tote bag.

June 13, 2025
Unprompted review
Fasbags logo

Reply from Fasbags

Hi Grace Liu, Thank you so much for your lovely feedback! We're so glad to hear you love the wallet and are happy with our service. Your tote bag is on the way, and we can't wait for you to receive it. We’re sure you’ll love it just as much!

Rated 5 out of 5 stars

Awesome store

Awesome store!
Great products and excellent customer service!
David and Azura take great care to make sure the customers are happy with their purchases . They are very reassuring and pay attention to every detail. I have made several purchases with them and will continue to shop here.

June 1, 2025
Unprompted review
Fasbags logo

Reply from Fasbags

Hi Nancy, Thank you so much for your kind words! We're truly grateful for your support and thrilled to hear that you’ve had a great experience with us. We always do our best to take care of every detail, and it means a lot to know it’s appreciated. We’re excited to serve you again soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look