Eric and his team deliver by far the best customer experience you could possibly imagine. They’re always sending me cute ideas of things I would have never known existed. They’re always sending qualit... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I just bought my third bag after purchasing two Chanel bags from this company 16 months ago, along with a Chanel belt. The quality is unbelievable. One of the bags I have carried every day and it st... See more
Company replied
This purchase makes 5 times that I have bought from Crozus! I am so impressed with the quality as always. Of course I cannot leave a superb review without mentioning the BEST customer service/ sales... See more
Company replied
Company Rep Eric went above and beyond I made a mistake noting his product for another and tried canceling The other vendor no contact info. Anyway we got corrected , but what a Hastle and va... See more
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Company details
Written by the company
Founded in 2019, our mission is to deliver Luxury for Less while becoming the most trusted and leading store in the market. Since launch, Crozus - Fasbags has built strong, loyal relationships by putting our customers at the heart of everything we do. Satisfaction Guaranteed: 30-Day Free Returns, Exchanges, or Refunds | Free & Fast Shipping | Duty-Free. If you have any questions about us or our products, feel free to contact us. We're here for you - now and always.
Contact info
United States
- support@vipfasbag.com
- vipfasbag.com
4.9
Excellent
504 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
An Awesome Buying Experience
Craftsmanship and quality are exceptional. Great communication throughout the process. Couldn’t be more pleased. Eric stayed in contact with me making sure of sizing along with sending photos. I will definitely utilize them again and again.
September 5, 2025
Unprompted review
Reply from Fasbags
Hi Charles, Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re happy with the craftsmanship and service. We truly appreciate your trust and look forward to assisting you again soon!
I hardly ever leave reviews but for the…
I hardly ever leave reviews but for the experience I had needed to be told. I’m usually weary about online shopping for luxury goods but shopping here was amazing. Even down to payment and concierge service was top notch. The quality of my purchases were also beyond exceptional. Definitely planning to keep shopping here for the foreseeable future. Cannot say again how amazing this company performs.
September 6, 2025
Unprompted review
Reply from Fasbags
Thank you so much for taking the time to share your wonderful feedback, Zahra! We truly appreciate your trust, especially knowing how careful you are with online luxury shopping. Your kind words mean a lot to our team, and we can’t wait to keep providing you with the same exceptional experience in the future.
Great products! Great service!
I have purchased several items from this company and have been pleased with them. I was assigned a dedicated person who follows up on all purchases to make sure I am satisfied and also helps to find any item I’m looking for. If I ever have an issue or question, their support team is immediately responsive and resolves it right away. Prices are reasonable for quality products. I will continue to purchase from them!
August 29, 2025
Unprompted review
Reply from Fasbags
Hi Nicole, Thank you so much for your wonderful feedback! We’re happy to know you’ve had such a positive experience with both our products and our support team. It’s great to hear that your dedicated representative has been able to assist you in finding what you’re looking for and ensuring your satisfaction. We truly appreciate your loyalty and look forward to continuing to serve you!
I really loved and wanted a LV bag
I really loved and wanted a LV bag. It was a little more than I wanted to spend. Azura worked with me and got it down to a price I could work with. Fantastic customer service. I’ve bought several bags from them and have loved them all!
August 29, 2025
Unprompted review
Reply from Fasbags
Thank you so much for sharing your experience, Lynn! We’re delighted we could help you find the LV bag you loved at the right price. It means a lot to know you’ve enjoyed all your purchases with us. We truly appreciate your trust and look forward to helping you find your next favorite bag!
Great items and fantastic support
I have purchased several items from this company and have been pleased every single time. I love my backpacks and my wife loves her purses. If we ever have an issue or question, their support team responds right away. Shipping is fast too!
August 29, 2025
Unprompted review
Reply from Fasbags
We’re so glad to hear this, DM! It means a lot that both you and your wife are enjoying your bags. Our team is always here to help, and we’re happy that shipping has been quick for you. Thanks for choosing us again and again. We can’t wait to serve you next time!
My LV bag was packaged nicely
My LV bag was packaged nicely! It came quickly and looks great!
August 26, 2025
Unprompted review
Reply from Fasbags
Hi DF, We’re so glad to hear your bag arrived quickly and in great condition! Thanks for your feedback, and enjoy your new purchase. We look forward to having you shop with us again!
I am extremely happy with this company
I am extremely happy with this company. I am only angry that I didn’t find it sooner! The true to originals are honestly true to the original in every way. Bummed I spent too much on originals but now I can buy even more!
August 13, 2025
Unprompted review
Reply from Fasbags
Hi Kimberly, Thank you so much for your wonderful feedback! We’re truly delighted to hear you had such a great experience with our service, especially with our True To Original version.
If there’s ever anything else you need, we’re always here to help!💖
David is very knowledgeable and a…
David is very knowledgeable and a valuable asset for the organization. Dominic
August 13, 2025
Unprompted review
Reply from Fasbags
Hi Dominic, Thank you for your kind words! We’re so grateful for your support and happy to know our efforts are appreciated!
Please let us know if you need our support.
Pleasantly surprised and looking forward to my next haul!!
Hi highly recommend this seller. They have a huge inventory of bags and accessories, all of which are exceptional quality. The shipping is relatively fast and easy to track, and the customer service is top-notch. I've made 2 purchases this far and will absolutely make 2 more before the year is over. (I'd add photos if I could. My bags are gorgeous.) At my recommendation, 3 of my girlfriends have also made purchases as well - all of whom are very satisfied. If you're considering purchasing, go ahead and pull the trigger! I'm positive you'll be pleased. (And honestly, worst case scenario you can just return your purchase because this retailer is legit!)
August 11, 2025
Unprompted review
Reply from Fasbags
Thank you so much for your wonderful recommendation, Jenna Clark! We’re delighted to hear you’ve had such positive experiences with both the quality of our products and our service. It’s amazing to know that not only have you been happy with your purchases, but your friends have also enjoyed theirs, which means the world to us. We truly appreciate your continued trust and look forward to helping you find more pieces you love throughout the year!
These bags are BEAUTIFUL
These bags are BEAUTIFUL! I’ve bought several for both my friend and myself with the help of our personal shopper and we plan to buy more! Highly suggest. You will not be disappointed! ❤️
August 12, 2025
Unprompted review
Reply from Fasbags
Thank you so much for sharing your kind words, Brooke D! We’re thrilled to hear that both you and your friend are enjoying your bags, and it’s wonderful that your personal shopper has been able to help you find the perfect pieces. We truly appreciate your recommendation and can’t wait to assist you with your future purchases!
Amazing products and service
Amazing products and service
Ordered multiple items
July 30, 2025
Unprompted review
Reply from Fasbags
Thank you kindly for your lovely feedback, Helen! We’re so happy to know that everything from our team’s support to the quality of our products lived up to your expectations. Your satisfaction means the world to us, and we can’t wait to welcome you back again soon!
Reply from Fasbags
Thank you so much for your wonderful feedback, Di El! We’re truly delighted to hear that you had such a positive experience with us. Knowing that our staff, the quality of our items, and the products themselves all met your expectations means a great deal. We look forward to serving you again soon!
Excellent transaction
Excellent transaction. The handbag is beautiful & a very good price! Thank you!!!
June 27, 2025
Unprompted review
Reply from Fasbags
Hi Carolyn, Thank you so much for your lovely feedback! We're thrilled to hear you love the handbag and felt it was a great value. It was a pleasure serving you, and we look forward to helping you again soon!
David was very thorough with my orders
David was very thorough with my orders, he answered all of my questions .outstanding service from Daid
July 28, 2025
Unprompted review
Reply from Fasbags
Thank you so much for your kind words, Barbara! We're so glad to hear you were happy with our service and follow-up. Our goal is always to provide a smooth, helpful experience from start to finish. We truly appreciate your support and look forward to assisting you again soon!
Excellent service and follow up.
July 27, 2025
Unprompted review
Reply from Fasbags
Thank you so much for your kind feedback! We're delighted to hear that you were pleased with both our service and follow-up. Providing a smooth and supportive experience from start to finish is always our goal, and it means a lot to know we met your expectations. We truly appreciate your trust and look forward to assisting you again in the future!
I was delightfully surprised by the…
I was delightfully surprised by the quality of my purses! Not only are they absolutely gorgeous, but the material and craftsmanship are top-notch. You can really feel the attention to detail. I’ve already got my eye on the next one—I can’t wait to order again!
July 24, 2025
Unprompted review
Reply from Fasbags
Hi Rocio, Thank you so much for your lovely feedback! We're absolutely thrilled to hear that you’re happy with the quality and design of your purses. Our team puts a lot of care into every detail, so it truly means a lot to know you noticed. We can't wait to have you back for your next order. Please let us know if you need any help choosing your next favorite!
David is dedicated to great customer…
David is dedicated to great customer service. He is a professional. Quality if all bags has been great.
July 23, 2025
Unprompted review
Reply from Fasbags
Hi Albert, Thank you for your wonderful feedback! We're so glad you've been pleased with the quality. It's great to know our team made your experience smooth and easy. We truly value your trust and look forward to serving you again soon!
Haven't received it
Haven't received it, and now know it's a fake where you claim the brand is LV. And, no, you did not claim it was a replica. Ill change my comment if I do receive it and it's not ridiculous
July 10, 2025
Unprompted review
Reply from Fasbags
Hi Lori, we’re truly sorry to hear about your concerns, and we apologize for any confusion or frustration you’ve experienced.
About our products, we always indicate that our products are replicas in both the product description and in the welcome text provided when you place an order.
And we couldn’t locate your order under the name in our system. Could you kindly reach out to us directly with your order details via email: support@fasbags.shop or phone: (209) 340-0958? We’ll be happy to assist you further and ensure we resolve this as quickly as possible.
Update Aug 22: We haven’t heard back from you. Could you share your order ID or email so we can better assist you? We’re here to help.
Gorgeous handbag
I really love the handbag and scarf I just bought it, high quality and luxury, the price has been discounted, good customer service, very fast delivery and I am buying the second shoulder bag. I highly recommend everyone to buy here, thank you Azura ❤️
July 14, 2025
Unprompted review
Reply from Fasbags
We’re so glad to hear you’re happy with your purchase, Maitram Hoang! It means a lot to know you loved the quality, service, and fast delivery. Thank you for your trust and for coming back for a second bag. We truly appreciate your support and please us know if you need our support
Reply from Fasbags
Hi Theresa, We are so happy to hear that you love them. Thank you so much for your kind words. We hope to have a chance to serve you better in your next purchase
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