Eric and his team deliver by far the best customer experience you could possibly imagine. They’re always sending me cute ideas of things I would have never known existed. They’re always sending qualit... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I just bought my third bag after purchasing two Chanel bags from this company 16 months ago, along with a Chanel belt. The quality is unbelievable. One of the bags I have carried every day and it st... See more
Company replied
This purchase makes 5 times that I have bought from Crozus! I am so impressed with the quality as always. Of course I cannot leave a superb review without mentioning the BEST customer service/ sales... See more
Company replied
Company Rep Eric went above and beyond I made a mistake noting his product for another and tried canceling The other vendor no contact info. Anyway we got corrected , but what a Hastle and va... See more
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Company details
Written by the company
Founded in 2019, our mission is to deliver Luxury for Less while becoming the most trusted and leading store in the market. Since launch, Crozus - Fasbags has built strong, loyal relationships by putting our customers at the heart of everything we do. Satisfaction Guaranteed: 30-Day Free Returns, Exchanges, or Refunds | Free & Fast Shipping | Duty-Free. If you have any questions about us or our products, feel free to contact us. We're here for you - now and always.
Contact info
United States
- support@vipfasbag.com
- vipfasbag.com
4.9
Excellent
504 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered the LV monogram bracelet
I ordered the LV monogram bracelet. The ordering process was very smooth: the agent helping me was knowledgeable, very courteous, responsive and sent regular updates on the status of my order. I received my bracelet within a week and it was absolutely stunning. The craftsmanship was excellent and the item was essentially indistinguishable from the original. I have purchased several items on this site and all have been excellent quality. I will most certainly return. Thank you for a great experience!
October 22, 2025
Unprompted review
Reply from Fasbags
Thank you so much for your wonderful feedback, George A K! We’re truly happy to know you had such a smooth experience and loved your bracelet. Your kind words mean a lot to our team. It’s an honor to have your continued trust and support. We look forward to helping you find more beautiful pieces in the future!
Wonderful experience
Wonderful experience! Quality products and excellent customer service.
October 3, 2025
Unprompted review
Reply from Fasbags
Thank you for your wonderful feedback, Milen! We’re so happy to know you enjoyed both the quality of our products and our customer service. Your support means the world to us, and we look forward to serving you again soon!
The items arrived as described
The items arrived as described, and I’ve gotten so many compliments on them! I will definitely shop here again.
October 20, 2025
Unprompted review
Reply from Fasbags
Thank you so much for sharing your experience, Katherine! We’re delighted to hear the items were just as described and that you’ve been receiving so many compliments. We truly appreciate your support and look forward to welcoming you back again soon!
Very happy with my LV purse
Very happy with my LV purse. Very good customer service! Will order again for sure!
October 20, 2025
Unprompted review
Reply from Fasbags
We’re so glad to hear you’re enjoying your new purse, Mia Kramer! Thank you for sharing your kind words about our customer service. We truly appreciate your support and look forward to serving you again soon!
Best High End Shopping
I have to say that I have ordered probably 10 bags from this company and recently ordered Christmas gifts for my granddaughters, including handbags and shoes. The quality is excellent. The packing is always the best, and the shopping experience is easy with Azura. I just tell her what I’d like to buy. She’ll show me a few pictures in the colors and styles I like, and send me a link to pay. She is a very personal sales associate and I would not shop with any other person or website for high quality designer goods.
October 17, 2025
Unprompted review
Reply from Fasbags
Hi Joyce, We’re truly grateful for your continued trust and support! It means so much to hear that you enjoy not only the quality of our products, but also the care we put into packaging and service. Knowing your Christmas gifts were a joy makes us so happy. We look forward to helping you discover more beautiful pieces you’ll love!
As a skeptic I rarely use a website to…
As a skeptic I rarely use a website to order without a recommendation from friends. But once in awhile I ‘d find a good one- and this is a good one guys!!! I worked with Azura and let me tell you the customer service is fantastic. The quality of the bag is for real - I am 💯 so happy with my bag!!! I do have my eyes on a couple other items so will definitely come back! The delivery is excellent btw. I gave a 5 star for customer service- quality - professionalism—trustworthiness- and fast delivery 👍
October 17, 2025
Unprompted review
Reply from Fasbags
Hi Lan, Thank you so much for sharing your experience! We’re delighted to hear that you took a chance with us and felt so satisfied with both the quality and the service. It’s wonderful that you’re happy with your bag and the delivery, and we’re honored to have earned your 5-star rating. We look forward to welcoming you back for your next purchase!
Great products!
This is by far one of the best online products of this kind I have purchased. Eric has been a huge help and such a valuable resource. I’m so pleased, I’m working with him to do some Christmas shopping. HIGHLY recommend!
October 17, 2025
Unprompted review
Reply from Fasbags
Hi Customer, Thank you so much for your kind words! We’re thrilled to hear this has been one of the best online purchases you’ve made. We truly appreciate your trust, and we’re excited to keep helping you, especially with your Christmas shopping. Your recommendation means a lot to us!
Be careful
Be careful they are very misleading some times the item you see on the website looks good but what you receive is different
October 15, 2025
Unprompted review
Reply from Fasbags
Hi Ansu, We’re so happy to hear this! Thank you for appreciating our quick response, quality products, and service. It means a lot to us. We look forward to serving you again soon!
Updated 11/11: We’re truly sorry that our products didn’t meet your expectations. We thought you had enjoyed them before, but your satisfaction is always our top priority. Our team has already reached out to you via Facebook to help resolve this issue and make things right. Could you please check your messages there?
My Gucci purse is very nice!
My Gucci purse is very nice!! Thanks to Eric for helping me every step of the way. I have never had a customer service experience where they were readily available and answered every question via text promptly. He was reassuring and patient with me. My order was shipped express and I received it 2 days earlier than expected. I am highly satisfied with my experience and I will be ordering again!
October 14, 2025
Unprompted review
Reply from Fasbags
Thank you sincerely for your wonderful feedback, Monica! We’re delighted you’re pleased with our products and service. Your trust and support mean the world to us!
We hope you’ll keep choosing us throughout the festive season.
Great products
Great products. I love my purchases. Buy with confidence.
October 2, 2025
Unprompted review
Reply from Fasbags
Thank you so much for your kind words, Ben G! We’re thrilled to hear that you love your purchases and had such a great experience. Your confidence in our products means a lot, and we look forward to serving you again soon!
Quality products across the board!!!
Quality products across the board!!!! I’d highly recommend this company without hesitation. Fast delivery with great communication. 5 time repeat customer who will continue to purchase. Excellent customer service!!!
October 12, 2025
Unprompted review
Reply from Fasbags
Thank you so much for your amazing feedback, SATISFIED CUSTOMER! We’re so happy to know you’ve had a great experience with us every time. Your continued support truly means the world and we’ll keep working hard to bring you the best products and service!
Good quality and friendly customer service
The bag has a very good quality, it came in a beautiful brand box. The customer service is really good. 5 star is well deserved.
October 6, 2025
Unprompted review
Reply from Fasbags
Hi Kathy, Thank you so much for sharing your wonderful feedback! We’re delighted to know that you’re happy with the quality of the bag and that it arrived beautifully packaged. It also means a lot to us to hear that you appreciated our customer service. We look forward to serving you again soon!
Happy with my purchase
My bag is really well made. Looks very authentic, and arrived quickly. Very happy with my purchase!
September 26, 2025
Unprompted review
Reply from Fasbags
Hi Tiffany, thank you so much for your wonderful words! It truly makes me so happy to know you’re enjoying your bag. We put a lot of care into making sure every detail feels special, and hearing your feedback means the world. Thank you again for being such an amazing customer!
Great place to shop!
September 22, 2025
Unprompted review
Reply from Fasbags
Hi Jolly, we are really happy when we make you happy with your order. And we hope we can have a chance to serve you better in your future purchase!
Everything is Great!
Everything I’ve purchased from Fasbags has been fantastic. Great products, customer service, and quick shipping. My latest purchase, an LV bracelet has gotten many compliments.
September 4, 2025
Unprompted review
Reply from Fasbags
Hi Joe, we’re so happy to hear that you’ve been enjoying your purchases with us! Thank you for your kind words about our products and service. We’re glad the LV bracelet is bringing you so many compliments. It’s a beautiful choice!
Prompt and attentive service
Prompt and attentive service, great quality at an affordable price. Trendy fashion!
September 17, 2025
Unprompted review
Reply from Fasbags
Hi D Jay, thank you so much for your kind words! We’re thrilled to hear you enjoyed our service, quality, and fashion. Your support means a lot to us!
I have been working with David for a…
I have been working with David for a while now. He helps me find exactly what I’m looking for. He has taken the time to get to know me, so he knows what I’m looking for perfectly. He is the absolute best! I highly recommend asking for him and working with David! That’s for always being so great, I truly appreciate you!
September 16, 2025
Unprompted review
Reply from Fasbags
Thank you so much for your kind words, Kelsey McClanahan! We truly value your trust and loyalty, and we’re so glad we’ve been able to help you find exactly what you’re looking for. Your support means a lot to us. We really appreciate you!
I loved it
I loved it. Quality is soo good . This is the best purchase I've ever made on online. I want to order more purses from this website. Great customer service highly recommended. Just the golden chain is too yellow.
September 3, 2025
Unprompted review
Reply from Fasbags
Hi Ummey, Thank you so much for your wonderful feedback! We’re so happy to know you loved your purchase and our service. Your support means the world to us. We’ll also take note of the golden chain color to improve. Excited to help you pick out more purses soon!
From the beginning to the delivery and…
From the beginning to the delivery and even after the process was very smooth. I had a personal assistant helping me along the way throughout . I received the goods very fast. The quality is very good . I am very pleased with their services. I highly recommend.
September 3, 2025
Unprompted review
Reply from Fasbags
Thank you so much for your kind words, Regine! We’re delighted to hear the whole process was smooth for you and that you’re happy with both the quality and our service. Your recommendation means a lot to us, and we look forward to assisting you again anytime!
Yes I love it
Yes I love it! Looks really close to the real one except the one snappy's together. Other than that you can’t tell the difference.Thank you!
September 13, 2025
Unprompted review
Reply from Fasbags
I’m so happy to hear that you love it, Vernell! Thank you for your kind words, and it really means a lot. I’ll also note your feedback about the snap so we can keep improving. Appreciate your trust and support!
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