Virtualrewardcenter Reviews 

118
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TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Find another company!! The card does not work at any online retailers - not even eBay as PayPal has banned them. And when there is an issue - their Support is hopeless. It can take a mon... See more

Rated 1 out of 5 stars

My card was never delivered in the mail . When I checked with them , they stated they never issue a replacement card and there is nothing they can do about it despite hundreds of dollars in the car... See more

Rated 1 out of 5 stars

Had to sign up again to receive the virtual reward Visa card. My phone number was not accepted and there was "nothing they could do about it". They would or could not let me pick a different reward no... See more

Rated 1 out of 5 stars

Best Website to put you off virtual cards for life. Set up experience over complex for a card with little money on and a short shelf life. Requires far too much personal data during set up which no d... See more


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1.5

Bad

TrustScore 1.5 out of 5

118 reviews

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1.5

All reviews

(118)

46 reviews in the last 12 months

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Rated 1 out of 5 stars

If it were possible to give 0 stars

If it were possible to give 0 stars, that would be my review. This gift card was almost impossible to use and I literally tried to use it in 6 different places- restaurants, building material stores, grocery stores and online stores before I found one that was able to get the card confirmed (apparently, although I am still waiting for the store to contact me about whether the transaction actually went through). A horrible and frustrating experience including interactions with their customer service team. Never again.

October 4, 2023
Unprompted review
Rated 1 out of 5 stars

Somebody goofed. Support number obscured

I have a reward card supposedly for $200 that expires soon. I tried to use it and it was declined. I have no way to check the balance, as the phone number on the back is obscured by the card number embossed on the card. It’s an 877 number but the rest is unreadable. Who does this? Is there no quality control on this type of thing? I have reached out to Reward Center several time and received and email saying "somebody will reach out to you shortly". I'm still waiting.

September 3, 2023
Unprompted review
Rated 3 out of 5 stars

Frustrating experience

I was referred to this site from Survey Junkie, my VISA card DOES work but the process of signing up for this site was ABSOLUTELY horrendous. For some reason it wouldn't let me use any of my emails even though I've never signed up before, and when I finally entered an email that wasn't "invalid" it claimed my emails didn't match for some reason. It took me 10 minutes to get one to work, but since the card was legitimate I think 3 stars will be fair.

July 14, 2023
Unprompted review
Rated 4 out of 5 stars

Filled out a Kaiser Permanente survey…

Filled out a Kaiser Permanente survey that agreed to give me $5 Amazon credit if I did so. Got the email from virtualrewardcenter.com. I googled it and found a lot of negative experiences for a lot of people, but nothing indicating it is an outright scam/phishing/etc. So I clicked the link, got the reward code and a link to the amazon.com page to enter the reward code. Clicked that link, applied the code, and got the $5 Amazon credit. So it worked. I'd normally give 5 stars since everything went smoothly, but based on all the negative reviews of the site, I was pretty nervous, so I'm taking off one star because their historically poor reputation makes new people like me trust them less.

June 19, 2023
Unprompted review
Rated 1 out of 5 stars

I converted Aeroplan points to a…

I converted Aeroplan points to a Virtual Mastercard,
got a code from Virtual Reward Center that doesn't work, Amanda the "support team lead" only tells me to contact Northlane and that she cannot provide further assistance, she hasn't done any troubleshooting, she has not provided any options on how to fix the reward code that doesn't work.

Northlane support agents are telling me that the Virtual Reward Centre should have sent them my info and created an account that would be attached to the reward code provided, however none of my information pulls up on their system, suggesting Virtual Reward Centre didn't send them any of my info to attach it to the reward code. Seems like a total scam from the Virtual Reward Centre.

I will have to call Aeroplan and see if they can cancel this scam Virtual Master Card and return my points. Please save yourself the trouble and avoid changing points for the Virtual Master Card on Aeroplan.

-------
*update

Amanda (customer support team lead) was later claiming that I had already claimed the reward card and registered it under my name, this of course is a blatant total BS (lie).

I got Aeroplan involved, they investigated the issue and were able to cancel the card and returned my points I used for the Virtual Mastecard.

June 11, 2023
Unprompted review
Rated 1 out of 5 stars

Fake Cards for Fake Rewards

This is not a reputable company by any means and they have found themselves a great niche as middle men for companies who want to increase sales while pretending to issue rebates without having to sacrifice the full rebate amount.

The first red flag about this site is how explicitly they have to specify that your virtual card IS NOT a gift card in their terms of service agreement. This should always raise your suspicions because the only reason to do this is to get around the federal minimum of 5 years for gift card expiration dates. This site’s “reward” (definitely not “gift”) cards expire a mere 6 months after they are issued.
You really don’t have to worry too much about the expiration date, though, because you have very little hope of ever being able to use the card anyway. I have attempted to use my reward card at over 40 online merchants and services, both by entering the card info directly as well as attempting to use it as the primary payment option with Paypal whenever possible and it has never been accepted. In fact, a few sites couldn’t even verify that it had a valid Visa card number and wouldn’t even attempt the transaction.
The experience with customer “support”, however, is truly the icing on the cake. Your initial support request will get you an automated response requesting the customer service token string for your card - why anybody would want to pretend this useless card is theirs is beyond me. Once you send this token you can look forward to hollow assurances that they appreciate their customers (I suppose maybe they do since their customers are the companies offering rebates, not us) and that their cards are accepted anywhere Visa is accepted while occasionally getting their picture of a fake card confused with real Visa cards that can be used at brick and mortar businesses. I finally requested just a short list, not by any means a comprehensive one, of online merchants that do, in fact, accept this card so I could choose one of them and just blow it on something. They have yet to even respond to that request, let alone provide a list (likely because they felt silly sending an empty one).
If you see a business offering rebates in the form of visa *reward cards* from this, or any similar, company you should not only decline the offer but seriously reevaluate your relationship with that company as a whole. At this point, it is unreasonable to think any company would be issuing these cards to their customers without being aware of what a scam they are. I have seen some individuals claim that this company offers to return a portion of all remaining card balances to the respective clients who issued each card and although this would not surprise me at all, I cannot independently verify these claims. Having said that, there is still most certainly something fishy about how Virtual Reward Center operates (or, far more often, *doesn’t* operate) and it should be completely avoided whenever it is in any way possible to do so.

December 29, 2022
Unprompted review
Rated 1 out of 5 stars

AMAZON GIFT CARD VIA OMAZE IS A SCAM

The amazon gift card reward is a scam
I received an e mail saying I had won a £10 amazon voucher which appeared legit when I went to add to my amazon account it stated that its been utilised by someone else
Virtualrewardcentre.com customer service were not interested and said its Amazon's problem
It's a scam and they are scammers

September 30, 2022
Unprompted review
Show reviews in all languages. (118 reviews)

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