Well set out and easy to use website, clear payment options, clear delivery options and prompt delivery. I’m very pleased. The only suggestion I would like to make is the delivery box was ridiculously... See more
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See what reviewers are saying
I always give 5 stars to Vision Direct - the service is super quick - my lenses are in the letterbox within 48 hours! My "mutuelle" (MAIF) covers nearly all of the cost. It's new that it's not coverin... See more
When placing the order, it gave a one month lead time for delivery, but in fact the contacts were delivered just a few days later. On the downside, when selecting the strength of the lenses, one of t... See more
Easy to order and also re-order previous orders. Sometimes they don't have in stock a specific brand but usually i can find an appropriate replacement. Shipping is quick and easy and they keep you wel... See more
Company details
Written by the company
Achetez vos lentilles de contact en ligne sur Vision Direct. Livraison express disponible sur toutes les plus grandes marques de lentilles de contact.
Contact info
Rue de la Terre Victoria Parc Edonia Bât B , 35760, Saint-Grégoire, France
- 01 56 59 16 67
- assistance@visiondirect.fr
- visiondirect.fr
4.3
Excellent
20K reviews
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Professional !
December 18, 2025
Perfect!
Perfect!! Always impressed at the speed of delivery and level of service, and competitive price
December 16, 2025
The order process was simple
The order process was simple. Delivery was on time and the price of the lenses was good.
December 8, 2025
First class service as always!
December 3, 2025
Fast efficient service as usual.
The service was as good as I expect from Vision Direct.
Delivery was excellent.
Difficult to fault in any way.
November 21, 2025
May use AI-assist with repliesRead more
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I made an order on the 10th November…
I made an order on the 10th November for contact lenses and solution, they said delivery would be the 14th of November , today is the 20th and I have heard nothing, no communication, no delivery date 😑. Could be my first and last order
November 20, 2025
Unprompted review
Reply from Vision Direct FR
Hi Sandra,
Thank you for getting in touch, and we are truly sorry to hear that your order from November 10 has still not arrived and that you have not received any communication or updated delivery date. We completely understand how frustrating and concerning this must be, especially when you were expecting your items on November 14 and have been left without any updates since then. This is certainly not the experience we want you to have, and we truly appreciate you letting us know about this situation.
We want to make sure we can check your order thoroughly and provide the right support as quickly as possible. To help us do this, may we kindly ask you to share the additional details we requested. Once we receive the information, we will review your order immediately and provide a suitable resolution based on our findings.
Thank you again for your patience and for giving us the chance to make this right. We are here to support you and ensure your concern is properly taken care of.
Kind regards,
Vision Direct
Great service
Incredibly easy to order and it always arrives quickly. I've been ordering my contacts with Vision Direct for years. They are great.
July 17, 2025
Fast shipping and great price
Easy to find what I needed, great price, fast shipping times too.
September 24, 2025
Fantastic service.
Fantastic service, great prices, and speedy delivery. 5 stars all the way.
September 16, 2025
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