Used Vision linens for the past 4 years. As always good quality products at a great price! Positive feedback from guests about the comfort of the bed linen, pillows and duvet contributing to a good ni... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is only my second order from Vision Linens, but it certainly won't be my last. Everything I have ordered to date, including those sumptuously soft and thick Tuscany bath sheets, bath towels and h... See more
Company replied
Very fast delivery and the bedding we purchased is of excellent quality, very soft and silky, would definitely buy from here again. I absolutely love love love the feel of the fabric 👌🏼👌🏼
Great company to deal with the bedding is good quality. I had a small problem but was sorted straight away. Will shop again and highly recommend to anyone wishing to use them .
Company details
Information provided by various external sources
With hundreds of years of experience in textiles, we are experts in the textile industry. We’ve built up our business around our heritage, innovation and specialism and that’s why we offer the most comprehensive range of bedding, filled goods, towels and table linen for the hospitality industry and the general public.
Contact info
Darwen House, Walker Park, BB1 2QE, Blackburn, United Kingdom
- +44 1254 589 550
- digital@visionlinens.com
- visionlinens.com
4.1
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
Reply from Vision Linens
Hi Caron,
Sorry to hear that you did not like the quality of some of our products. We'd love to hear your feedback and why you didn't like them. If you do have any issues with the products, please get in touch with our customer services team and they will be happy to help.
Best regards,
Vision Linens
Excellent purchase
The quality of the fabric is very good, sturdy and robust. Outstanding value.
October 15, 2023
Advertisement
Quick and easy ordering process.bed linen
Quick and easy ordering process.
Good quality product.
October 12, 2023
If only we’d gone to butlins sooner
I’ve struggled to find decent duvets and pillows in the past, and really wanted to replace our current ones as even they weren’t that old they we falling apart and pillows had become thin. Looked up vision linens after going to butlins and finding their pillows nice. We ended up buying various items from here and happy with all of them so far, and especially with the price. It’s really reasonable. It took away the worry if it didn’t work out.
October 11, 2023
Liddell Premium Down Pillow, Firm
Fantastic pillows, expensive but cheaper than anywhere else. Like sleeping on a cloud, supportive but soft, head stays cool and no allergy problems.
First class service and quick delivery.
Well impressed 😀
October 11, 2023
Advertisement
Customer Services
I cannot praise customer services highly enough - thank you Joanna for your kindness.
The duck feather and down pillows I received are excellent quality and give a good night's sleep without a sore neck in the morning. Highly recommended.
October 13, 2023
Unprompted review
Complications with deliveries.
Excellent products at brilliant prices, but three weeks on and a missing part of my order still hasn't arrived ! There seems to be a problem with orders and deliveries, a few months ago I received someone else’s huge order by mistake! On contacting the company I was asked if I would take it to a post office for them! I informed them that the box was too heavy to lift, so I had to be at home for a delivery company to collect it
September 17, 2023
Unprompted review
Reply from Vision Linens
Hi Kathleen. Thanks for your feedback, we really appreciate it. Apologies that you received an incorrect order a few months ago.
In regards to the current order that has products missing, I have passed your complaint onto the customer services team to find out what's going on. Someone from the team will contact you shortly.
Best regards,
Vision Linens
Quick efficient delivery
September 14, 2023
Advertisement
Good value for money and better quality…
Good value for money and better quality than expected.
September 14, 2023
Excellent
Excellent delivery service. The pillows are so comfortable. Would definitely recommend.
September 11, 2023
Advertisement
Good supplier for holiday let…
This company was recommended through Cottages.com. As a new holiday let owner I had quite a long shopping list.
Website was easy to navigate.
Great prices.
Good delivery.
Bed linen and towels of good quality.
August 12, 2023
Good quality products at reasonable…
Good quality products at reasonable prices. Reliable service.
July 13, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.