I ordered from Ireland and the experience surpassed all my expectations, simply wonderful. My package arrived the day after by courier. Very well packed and item as described. I also contacted the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Vistaexpert, insegna di proprietà di Meeting S.r.l., coniuga l'esperienza di professionisti dell'ottica e le capacità imprenditoriali di una rinomata azienda italiana nel settore retail. La nostra filosofia si basa sull'equilibrio tra qualità, prezzo, assortimento e professionalità, garantendo soluzioni su misura per ogni cliente. Ci impegniamo a offrire la stessa serietà e professionalità ai clienti che acquistano comodamente da casa.
Contact info
Via Pozzillo Zona Ind. Ponteselice, 81100, CASERTA, Italy
- support@vistaexpert.it
- vistaexpert.it
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service, good price, definitely recommend, happy with my purchase!
Shipping Takes Too Long
When using this company bear in mind they are Italian and delivery information and updates require translating!! I ordered the glasses 10 days ago and only just been shipped so it will not be received for another 5 days. Very poor delivery and shipping process and customer information.
I will not be using this company again and would not recommend it. Better to purchase from a UK company without language and shipping issues!!
Bought Sunglasses from this company…
Bought Sunglasses from this company they were spot on great Sunglasses and a great price would defo buy again.
Fast shipment, beautiful Sunglasses
I searched in many store for a particular sunglass and I founded it by Vistaexpert. Thank you very much for the fast shipment and the tracking information!
Eyeglass frame
I have ordered an eyeglass frame for my child and I am very satisfied with the quality of service, price and delivery. Many thanks!
Very good
Very good ! glasses sent in a few hours, and received well packed.
Perfect service
Ordered gucci sunglasses they arrived…
Ordered gucci sunglasses they arrived today I love them .I did get worried reading some reviews but I have had no problems at all I tracked them all the way from Milan. The price was good I had nothing else to pay on delivery. Very happy
Fast Delivery /super service/super quality
Fast Delivery. excellent service
Go for it!
Few beginner questions ......immediately clarified by vistaexpert.
Solid Glasses! good
quality!
Very weird indeed!!!!
Authentic and quality sunglasses
I am very satisfied with the service provided and communication via whats app. At first I was a little skeptical about the authenticity of the sunglasses, but as soon as I saw them in person, I could see that they were original. I compared them with the same model in optics and they match in everything. The only thing that was a little strange to me was that they were traveling from Italy to Croatia in the complete opposite direction, via the Netherlands, so I waited a little longer than I thought. I recommend the site!
Great Dealer and a fast delivery to…
Great Dealer and a fast delivery to Germany. Thanks to Italy👍
Perfect service!
I have found a pair of sunglasses what i have searched everywhere for couples of months exactly here at vistaexpert. Means that what is written available in reality is available. This is first! The second is timely communication in all steps of order. The third is quick delivery. The forth is the quality and authentication of the product. I am fully satisfied with the service and would recommend to you with pleasure! Will do another orders for sure! Thanks a lot, vistaexpert team!
Very good quality sunglasses and quick…
Very good quality sunglasses and quick delivery (considering it’s coming from abroad).Definitely 100% original !

Reply from Vistaexpert
Very pleased with my order
Very pleased with my order , great service tracked and delivered perfect .
Well done

Reply from Vistaexpert
It has been 2 months now since I…
It has been 2 months now since I ordered Gucci sunglasses from them. No sign of them and despite me asking for refund for the past month they have not issued a refund. Communication is terrible and when I do hear from them they say they are investigating with their courier. They are very rude as well. I have no sunglasses and they have had my money for 2 months. They must be a scam! I have had to raise a dispute with my credit card company to see if that will get my money back from them.

Reply from Vistaexpert

Reply from Vistaexpert
Stupidly lost my running glasses and…
Stupidly lost my running glasses and wanted a like for like replacement. Great prices, delivery progress notifications were great. Cant fault their service to be honest

Reply from Vistaexpert
Fraud
Terrible, terrible customer service. I do not recommend this company - at all. They claimed my order was sent to a different address (an address that didn’t actually exist- I checked with the post office) so I had to ‘wait’ for the courier to ‘complete their investigations’. …This went on for weeks….meanwhile I’m considerably out of pocket and no product received. Every time I contacted them I was told to wait longer. A courier issue should be between the company and the courier, not between the courier and the customer. They wouldn’t refund me - or in fact do anything because I had to keep ‘waiting’. Eventually I involved my bank and they were excellent and addressed it as fraud. After the bank got involved, miraculously the sunglasses were located and apparently en route to being returned to the company by the courier. So it was never delivered to any address despite me receiving a confirmation email notification to say it had. Untrustworthy company with appalling customer service. Don’t put yourself in this position, order from someone else.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







